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Customer Service Representative

Location:
Oklahoma City, OK
Posted:
March 20, 2024

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Resume:

Objective

Highly experienced and accomplished Account Manager with over 13 years of proven excellence. Seeking an organization small to medium size in scale where I am really able to provide a top-notch level of service. Having worked in several organizations over the years, my talents are most valuable to those agencies servicing a manageable number of accounts and where the focus is to provide exceptional service and customer satisfaction remains the highest priority.

Experience

Cory’s Hot Shot LLC March 2012 – current

Full charge bookkeeper and office manager. This is a subcontractor and he works for his uncle. They deliver and ship semi truck parts for customers such as Peterbuilt, Rush Trucking etc. My job consists of keeping track of mileage per month on all vehicles and make sure the drivers fully document everything!

Medley/Turrentine & Associates, LLC (bought out by corp 12) March 2011-March 2012

Handled large commercial accounts. Worked on marketing, renewals, endorsements and cross sales. Handled every aspect of the day-to-day needs to each client. Knowledge with AMS 360, TAM, only Applied, and several other systems. (Resigned, request that you not contact this employer)

Willis of Oklahoma, Inc. (bought out by another co) October 2010-March 2011

I handled large commercial accounts. Work on marketing, renewals, endorsements and cross sales. These accounts consist in size of well over a million dollars in premium. These accounts also require constant attention for COI’s as some accounts are fuel haulers. I handle every aspect of these accounts.

Cole, Paine & Carlin Insurance Agency April 2007-November 2010

Handle $6 million book of business with the United Methodist Church Program-this is a unique program within the agency with over 700 churches in the program-assist the current Program Administrator with all duties involved in the process of renewals and day-to-day administration. Responsible for all Individual Health quotes within the agency.

Education Professional References

High School Diploma CJ Gray/ 405/245/7019 Ali Brown/817-***-**** Sharon Souter/254/624/3122



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