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Human Services Quality Assurance

Location:
Millsboro, DE, 19966
Posted:
March 20, 2024

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Resume:

CINDY MARIHART, PhD.

Millsboro, DE 310-***-**** ad4gng@r.postjobfree.com

EDUCATION

DOCTOR OF PHILOSOPHY (PHD),

HUMAN DEVELOPMENT &

GERONTOLOGY

North Dakota State University,

Fargo, ND

Dissertation: Older Adults Fighting

Obesity with Bariatric Surgery:

Benefits, Side Effects and

Outcomes.

MASTER OF ARTS (MA),

ORGANIZATIONAL AND

INDUSTRIAL PSYCHOLOGY

University of West Florida,

Pensacola, FL

Thesis: Motivational factors of

volunteerism in relationship to

Maslow’s hierarchy of needs.

BACHELOR OF ARTS (BA),

PSYCHOLOGY

University of Minnesota,

Duluth, MN

KEY SKILLS

Healthcare Grant Proposal Writing

for Private & Government Agencies

Research Analysis for Higher

Education & Social Services

Government Policy/Regulations

Writing

Budget Development/Management

Technical Writing & IT Contracts

Subject Matter Expert

Health & Human Services

Experience

PROFILE

Over 20 years of extensive grant and contract administration experience, specializing in NIH and SAMHSA Block grants and various Federal and State funding sources. Adept in cradle-to-grave contract and RFP management. Proven expertise in healthcare grant proposal writing, research analysis, government

policy/regulations writing, contract and vendor management, quality assurance, survey design, budget development/management, technical writing, and healthcare community outreach. Holds a Ph.D. in Human Development & Gerontology.

EXPERIENCE

GRANTS ADMINISTRATOR, • SEPTEMBER 2023 - PRESENT

TEAMCHILD, Seattle, WA

Oversee and analyze NIH, SAMSHA grants, and Department of Children, Youth & Families State and Federal funding programs. TeamChild is a nonprofit Specialty Legal Aid program which is a nationally recognized organization which provides legal services for juveniles with their court proceedings. Representation can help a youth get onto an education or employment track, secure stable and safe housing, build support for health and well-being, and reduce more episodes of incarceration.

• Manage contracts totaling approximately $3.2

million annually for 70% of the budget.

• Function as a liaison between TeamChild and Legal Server admin community for data administration.

• IT Management for planning infrastructure needs

and creating IT contracts.

• Producing monthly, quarterly, semi-annual, and

annual invoicing and reporting for funders.

CONTRACT MANAGER, SOCIAL SERVICES • FEBUARY 2020 – MARCH 2023

Ramsey County Health & Wellness Administration, St. Paul, MN

• Researched and analyzed subject matter and

wrote language for negotiated contracts from state and federal grant funding.

• Implemented and managed RFP solicitations for

healthcare client services.

• Managed contract administration by monitoring

performance measures and outcomes.

SOFTWARE

Microsoft Office Suite

Qualtrics

Zope (CMS)

SPSS (Statistical Software)

SAS (Software)

Current Procedural Terminology

SQL (Programming Language)

CPT Coding

INTERESTS

Traveling with Family

Yoga and Workouts

• Analyzed and interpreted changes in laws, rules, and regulations; implemented changes into

professional client service contracts.

QUALITY MANAGER, HEALTH PROMOTION & OUTREACH •

JULY 2018 – MARCH 2019

Anthem / Amerigroup, Eagan, MN

• Coordinate comprehensive health promotion

activities to enhance the value of managed care

products and services.

• Supervise member outreach on program details,

benefits, and usage.

• Ensure compliance with contract requirements,

guaranteeing client and provider materials meet

state and federal approval.

• Manage community events, member services

CAHPS survey outcomes, HEDIS benchmarks.

PUBLIC PROGRAMS RESOURCE NAVIGATOR • MARCH 2017 – JULY 2018 Clearstone Solutions (Blue Cross Blue Shield of Minnesota), Eagan, MN

• Assisted on Medicare Blue Rx (PDP) enhanced medication therapy management (EMTM) pilot program for seniors for their prescription medications.

• Lead key projects on program awareness and member engagement to assure proper use of prescription medications, especially drug interactions.

• Collaborate with internal and external peers to improve drug treatment plan adherence.

• Conduct outreach on program details, available benefits, federal and state financial assistance programs.

HEALTHCARE BENEFITS POLICY (WRITER) CONSULTANT SEPTEMBER 2015 - MARCH 2017 Minnesota Department of Human Services Healthcare Programs, St. Paul, MN Researched and determined appropriate healthcare benefit sets for Minnesota Health Care Programs (MHCP), including Medical Assistance, dual-eligible Medicare / Medical Assistance and Minnesota Care. Conducted data analysis, rule and statute development and legal compliance.

• Determined and wrote healthcare policy based on literature research and evaluation for appropriate care, creating cost savings for the State.

• Presented written and verbal presentations on research to physicians for policy considerations, enabling committee to make sound clinical decisions on most economic treatments.

• Made decisions on CPT coding regarding approval or denial coverage of ICD-9 and ICD-10 codes for diagnosis and procedure codes, determining coverage.

• Provided data for legislative requests establishing and maintaining coverage policy on fee-for-service and managed care programs, assisting legislators in healthcare decision process. ADULT SERVICES, DIVISION DIRECTOR• SEPEMBER 2014 – JULY 2015 North Dakota Department of Human Services, Bismarck, ND Developed services for older adults with Older American Act programs and grants from Medical Assistance and Medicare. Community programs included the senior meal project for home delivered / congregate meal settings. Created and maintained budgets of approximately $26M.

• Administered Vulnerable Adult Protective Service investigations for safety of older adults enabling state assistance for groups leading healthier lives and avoiding prohibitive cost of nursing homes.

• Supervised Ombudsman monitoring nursing home facilities for patient care advocacy.

• Testified at legislative hearings and conference committees for House and Senate, gaining funding for older adult service programs based written proposals for policy changes. GRADUATE RESEARCH ASSISTANT • AUGUST 2012 – SEPTEMBER 2014 North Dakota State University, Fargo, ND

Assisted professors with research publications. Conducted literature searches, wrote journal and book manuscript articles for analytic journals and data collection using SAS, SQL and Qualtrics for statistical analysis.

• Researched and created curriculum for healthcare college courses.

• Taught college courses on successful aging in “Wellness and Aging.”

• Researched wellness articles for multiple journals and professors. COUNTY HUMAN SERVICES • SEPTEMBER 1996 – FEBUARY 2012 Mahnomen County Human Services, Mahnomen, MN

Directed operations of County Human Services agency including hiring, training, job coaching and progressive discipline for 25 staff members. Supervised 40 medical, cash, food support and child support programs. Oversaw social service programs including vulnerable adult and child protection and community outreach. Ran an outpatient drug and alcohol treatment program for clients before and after in-patient facility placements. Wrote policy and procedure guidelines on conducting investigations. Managed budget of $25M+ of funding annually. Wrote grants and contracts for healthcare programs following state and federal Medicaid funding regulations, while securing funding for healthcare initiatives for the County from mostly federal programs which required written proposals.

• Served on hospital and clinic boards providing greater healthcare services for members by educating staff on Medicaid rules, increasing bottom line by greater reimbursements.

• Created 8 county mental health initiatives building counseling access to members saving each county funding by pooling resources.

• Successfully wrote and managed state, federal and private agency grants which provided consumer access to healthcare.

• Served as a subject matter witness for various criminal trials in 9th judicial district court.

• Also testified at State of Minnesota House and Senate for rule exceptions for Mahnomen County Human Services since it was totally located within the boundaries of the White Earth Indian Reservation to better provide services to tribal and nontribal constituents. PROFESSIONAL RESEARCH: PUBLICATIONS

Marihart, C.L., Brunt, A.R., & Geraci, A.A. (December 2014), Older adults fighting obesity with bariatric surgery: Benefits, side effects, and outcomes, SAGE Open Medicine, (2) doi:10.1177/2050312114530917. Geraci, A.A., Brunt, A.R., & Marihart, C.L. (2014), The work behind weight-loss surgery: A qualitative analysis of food intake after the first two years post-op. ISRN Obesity, 2014, 1-6. Geraci, A.A., Brunt, A.R., & Marihart, C.L. (2014), Social support systems: A qualitative analysis of female bariatric patients past the first two-years post-op. Bariatric Surgical Practice and Patient Care 9 (2). Marihart, C.L., Brunt, A.R., & Geraci, A.A. (2015), The high price of obesity in nursing homes, Care Management Journals, 16 (1), 14-19.

Marihart, C., Brunt, A. R., Marihart, S. & Geraci, A. (2015), What’s age got to do with it? A Comparison of bariatric surgical outcomes among young, midlife, older and oldest Adult, Gerontology and Geriatric Medicine. Marihart, C. L., Brunt, A.R. & Marihart, S.A. (2017), Without a Doubt I Would Do It Again: A Study of Physical Quality of Life in Bariatric Surgery Adults Journal of Obesity Therapy 1 (1).



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