Adrienne Campbell

General Manager

Memphis, TN **111

ad4gn7@r.postjobfree.com

+1-901-***-****

A competent and organized individual who is able to work as part of a team and manage several priorities at any one time. I have a positive attitude, strong work ethics, and a keen desire to learn and grow within a company. I possess superb communication skills and always treat people with respect and according to their individual needs. As a dedicated professional I fully understand the importance of the HR department to any organization and therefore aim to make any office I work in as effective and efficient as possible. I have extensive experience working in Management and Human Resources which makes me versatile and fully understand the pressures of achieving targets and accurately assessing job applicants according to their ability. Right now I would like to work for a friendly and exciting company that is looking for the perfect fit within their HR department who can reflect their values of excellence & quality.

Work Experience

Field Technical Support

H&R Block - Memphis, TN

August 2022 to Present

• Installs, modifies, and makes minor repairs to computer hardware and software systems.

• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.

• Maintains system functionality by testing

• Consults with users to determine appropriate hardware and software needs and assists in placing orders.

• Maximizes computer systems capabilities by studying technical applications and making recommendations.

• Tests compatibility of new programs with existing ones.

• Gathers data to identify and evaluate technical purchasing options.

• Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.

• Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs.

• Installs software and necessary applications for workflow.

• Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.

• Maintains system capability by testing computer components.

• Carries out software, network, and database performance tuning.

• Documents hardware and software updates.

• Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies.

• Prepares reference material for users by drafting operation instructions Seasonal Personal Vehicle Driver

UPS - Memphis, TN

November 2019 to Present

Deliver packages to residential customers while operating my own vehicle. Use of my cellphone

Seasonal Worker Oct-Dec yearly

Asst. Manager

PCA of America

March 2017 to Present

Transportation services to and from airport,cash handling, managing 25 or more employees, General Manager

Cambridge Franchise Holdings - Bartlett, TN

March 2007 to August 2016

Knowledge of financial accounting and managerial accounting Recruitment and training of restaurant staff

Monitored the daily operational processes and assured efficiency in their implementation Developed inventory control and training programs, and created start-up procedures. Maximized profits by aggressively managing production and logistics, resulting in the lowest operating cost and highest customer satisfaction level in the district Achieved cost reductions in food, labor, and inventory Schedule staff hours and assign duties.

Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Ordered

Review work procedures and operational problems to determine ways to improve service, performance, or safety. and purchased food, equipment, and supplies. Count weekly and monthly food cost for Director of Operations review Production Line Worker

Carrier Corporation - Collierville, TN

May 2015 to August 2015

Assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames, using hand tools and power tools. Position, align, and adjust parts for proper fit and assembly. Operate equipment to verify operational efficiency. Enforce safety and sanitation regulations.

Inspect materials, products, or equipment to detect defects or malfunctions. Education

High School Education

Hamilton High School - Memphis, TN

May 2001

Skills

• General Ledger Reconciliation

• Computer networking

• Microsoft Windows Server

• VPN

• DNS

Certifications and Licenses

Driver's License

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