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Customer Service Equipment Management

Location:
Laurel, MD
Posted:
March 20, 2024

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Resume:

CHINENYE OGBONNA AUTHORITY

College Park, MD ***40

ad4gn2@r.postjobfree.com

Highly organized and detailed-oriented administrative professional with over 3 + years of experience providing top-notch support to executives, teams, and clients, skilled in: calendar management, travel arrangements, and expense reporting. Document preparation, proofreading, and database management, operations, supplies, and equipment management, customer service and reception duties, Budget tracking, invoicing, and payment processing, Team collaboration, project support, and meeting coordination.

Proven ability to work independently, prioritize tasks, and meet deadlines.

Excellent communication and interpersonal skills, with proficiency in MS Office and Google Suite.

HIGHIGHTS

Quick Leaner

Discretion and confidentiality.

Proactive

SharePoint

Report Analysis

Documentation

Customer Service

Organized

Adaptability

Resourceful

Travel Administration

Coordination

Office Management

Database Administration.

Microsoft. office

Power Point Presentation.

Proofreading

Time Management.

Office operations, supplies, and equipment management.

EXPERIENCE

LAW OFFICE, JOLLY ANABA

Administrative Coordinator Sliver Springs, MD 08/2020 to 11/2023

Prepared legal documents and presentation.

Conduct legal research and interview clients.

Maintain legal management systems.

Monitored supervised work calendar, scheduled meetings, appointments, and travel.

Generated reports, composed letters, and created presentations.

Transcribed and proofread legal documents.

Executed record filing system to improve document organization and management.

Made appointments, monitored court calendars in civil matters, immigration court, and board of immigration appeals.

Drafted correspondence responded and signed non-attorney correspondence.

Assembled documentary evidence.

Conceptualized, developed, and implemented internal administrative support.

Acted as an effective liaison between the administrative office and departments.

UNIQUE FASHIONS AND BRAIDERY LLC

Business Operations Manager Baltimore, MD 05/2018 - 11/2019

Developed and cultivated remunerative relationships with both new and existing clients through. Effective communication and exemplary interpersonal skills.

Oversaw day -to-day business operations on sales floor by fostering deep professional relationships with wholes contacts and customers.

Devised processes to boost long-term business success and increase revenue and profit levels.10%

Established and administered annual budgets with controls to prevent overages, minimize burn rate and support sustainability objectives.

Worked in matrix management environment with oversight of division level managers.

Spearheaded departmental training for appraisal of new components.

Helped build and review master service agreements for work eligibility.

Established positive and effective communication amount unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Observed each employee's individual strength and initiated mentoring program to improve areas of weakness.

WASHINGTON ADVENTIST UNIVERSITY

Administrative Assistant Takoma Park, MD 01/2018 - 12/2018

Answered multi-line phone system and transferred callers to appropriate department or staff member.

Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.

Built and maintained excellent customer relationships through timely response to inquiries and accommodating requests.

Effectively supported the team by taking minutes of meetings, in-depth notes, and disseminating minutes to all attendees.

Organize and Schedule appointments,

Write and distribute emails, correspondence memos, letters, faxes, and forms.

Assistant in preparation of regularly scheduled.

Develop and maintain a filing system.

Worked directly with the deans to coordinate, meeting agendas and events.

Provided high-level support to the dean and associate deans.

EDUCATION AND TRAINING

WASHINGTON ADVENTIST UNVERSITY

MBA 2017-2020

BABCOCK UNIVERSITY LAGOS

Bachelor’s Degree 2006-2014

High school certificate 2000- 2005



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