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Customer Service Experience

Location:
Kansas City, MO
Posted:
March 20, 2024

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Resume:

Sidney S. Taylor

**** ****** *** *****. 816-***-****

EDUCATIONAL

Grandview High School in Grandview, Missouri General Studies Diploma, 2021 Currently attending Metropolitan Community College in Lee’s Summit, Missouri. EMPLOYMENT HISTORY

MENARDS HOME IMPROVEMENT STORE: 800 Markey Pkwy, Belton, MO. 64012 816-***-**** FRONT LINE CASHIER

September 2022 – December 2022

Responsible for creating a positive, meaningful customer experience while carrying out duties such as ringing up customers at the cash register, accepting payment via credit/debit card or cash and returning change as necessary. SAM’S CLUB: 141 N. Dean Ave., Raymore, MO. 64083 816-***-**** CUSTOMER SERVICE/FRONT LINE CASHIER/SALES

December 2021 – September 2022

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Responsible for assisting customers throughout the buying process. Other duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases

BURLINGTON COAT FACTORY: 12400 15th street, Grandview, MO 64030 816-***-**** CASHIER/STOCKING/CLOTHING SALES

January 2021 - February 2023

Responsibilities include interacting with customers, offering information about products, maintaining the store area clean and organized, receiving merchandise, displaying fashion items and collecting payments. Promptly unloads trucks and deliveries. Sorts and stocks products on shelves and in the backroom. Assists fellow associates as needed throughout the store. Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately. Marshall Retail Group, INMOTION: 601 Brasilia Ave, Kansas City, MO 64153 CASHIER/CUSTOMER SALES ASSOCIATE

February 2023 - December 2023

learning about specific devices such as basic bluetooth adapters, iPads, Apple Watches, and headphones. leading customers toward the most suitable commodities to ensure the utmost comfort for their loved ones. able to operate individually and manage multiple clients at once; frequently ran the store by myself until my next shift was covered; up-sold items to customers in an effort to provide them what they deserve as valued customers. SKILLS:

Public Speaking Food Service Guest Services

Presentation Skills Communication Skills Cash Handling Organizational Skills Sales Cashiering

Credit Card Training Leadership Sales/Upselling

Affiliations:

Debate Club

Student Athlete

Student Counsel

Mentoring Club

References:

Available Upon Request



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