Kimmerlyn C. Daley

ad4ghq@r.postjobfree.com • linkedin.com/in/kimmerlyn-daley

Dallas, TX 75220 • 561-***-****

PROPERTY MANAGER

Property Tours & Inspection Customer Service Excellence Leasing Operations Vendor Relationship Management

Resourceful professional with over 10 years of progressive experience administering annual budgets, enhancing occupancy portfolio, training employees, and recognizing delinquent accounts. Skilled in preparing preventative maintenance programs on all building and apartment equipment while mediating lease disputes and reviewing special tenant space and services requests.

Areas of Expertise

•Market Conditions Assessment

•Lease Agreements

•Community Transactions

•Account Management

•Strategic Reporting

•Eviction Proceedings

•Relationship Building

•Financial Administration

•Issue Resolution

•Team Building & Leadership

•Cross-Functional Collaboration

•Documents Analysis & Organizing

TECHNICAL PROFICIENCIES

Yardi Onsite MRI Bluemoon Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

CAREER EXPERIENCE

City of Dallas – Dallas, TX- Housing Program Coordinator

Accomplished in analyzing and evaluating needs in order to present and secure desire results. Serve as a point of contact and information for all inquires about housing programs and all projects assigned.

●Perform approval/ denials and analyses of housing loan application. 3/2022- Present

●Work closely with mortage lenders, title companies, isurance companies and other agencies to facilitate successful housing program and meet the need of applicants

● Recruit and identify contractors and vendors performing minor, major and general construction and recontruction activities for the City.

●Review, evaluate and checks HUD settlement statements; coordinator the clearing of releasing of liens and other encumbrances, collaborate with other departments and related agencies to facilitate a sucessful closing and settlement.

Elevate Multi Family – Denton, TX - Property Manager 11/2020 to 03/2022

Develop annual budgets to track income and expenses in detailed way for making operational decisions. Finalize and deliver community transactions accurately and promptly, including rent roll, move in/move out, delinquency report, account payable, and order office supplies.

Key Accomplishments:

●Responsible for overseeing the day-to day management of 3 portfolios.

●Reviewed and coded all invoices in a timely matter and process for payment

●Generated variance, reclass and accruals reports for monthly financial reporting.

●Review tenants and vendor certificate of insurance for compliance

●Boosted occupancy portfolio from 82% to 98% by increasing value with specials and packages.

●Attracted prospective residents by offering customized leasing and employing marketing strategies

●Reviewed construction plans and work with contractors for bid process

Valiant Residential – Dallas, TX - Assistant Community Manager 02/2019 to 11/2020

Carried out various community management duties, including crafting late notices and notices to pay rent, obtaining and posting rents, overseeing delinquent accounts, and managing evictions and legal filings. Organized resident files, including move-in sheets, move-out notices, security dispositions, and notices of violations for gaining access to information quickly.

Key Accomplishments:

●Assisted with collection of rents and outstanding miscellanious balances

●Completed statement of deposit account and month-end report by verifying issuance of customer invoices.

●Superintended and mentored on-site employees by achnowledging achievements and growth.

●Identified delinquent account by seeking consumer credit counseling and consolidating account.

●Partnered with legal authorities and professionals to handle eviction proceedings.

Klingbeil Capital Management – Boca Raton, FL - Property Manager 10/2016 to 08/2018

Upheld records of all property’s financial transactions to minimize losses, manage cash, and safeguard compliance with legal, regulatory, and taxation authority requirements. Focused on cash flow objective to meet existing financial obligations and directed daily property operations to assure safety of tenants.

Key Accomplishments:

●Prepared and enter annual budgets in accordanance with the budget guidelines

●Administered accounting system "closing" on monthly basis while creating and delivering month-end reports to seniors.

●Controlled finances by inspecting expenses incurred by property by calculating gross margin.

●Generated contracts for monthly services and capital projects

SBA Communications – Boca Raton, FL - Operation Coordinator 09/2014 to 05/2016

Functioned as primary point of contact between general contractors and utility companies to encourage exchange of information. Addressed and resolved technical problems and issues in association with contractor and utility company by brainstorming possible solutions.

Key Accomplishments:

●Increased SBA to $1.5M by administering back billing process from utility assessment, legal review, and implementation of amendment.

●Supported company with modification and replacement of faulty tower lighting system.

●Finalized utility amendment to lease for preventing misunderstandings by interfacing with tenants and owner.

EDUCATION

MBA: Business Administration, Hospitality

Lynn University – Boca Raton, FL

BA: Political Science, Criminal Justice

Pace University - Pleasantville, NY

CERTIFICATIONS

Certified as a Family Service Counselor

Certified Public Housing Manager

First aid & CPR certified

CAM certificate

Texas Notary

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