Employee Relations Human Resource

LAYRON LEWIS

616-***-**** ***********@*****.*** Atlanta GA

JOB TARGET TITLE

Talent Management Regulatory Compliance Benefit Administration

Highly organized, detail-oriented leader with experience executing human resource activities including building high-performance teams, guiding employee relations, and payroll administration.

Collaborative communicator demonstrating ability to coordinate with cross-functional teams, clients, stakeholders, vendors, and strategic partners to align priorities and achieve goals.

Analytical professional skilled in leveraging data to improve processes, capitalize on best practices, and influence organizational change.

Technical Proficiencies: Microsoft Office, Excel, Kronos, Workday, ADP, and Bull Horn.

CORE PROFICIENCIES

Employee Relations Record Management Training & Development Coordination Benefits

Interpersonal Communication Payroll Hiring Management Project Management Reporting & Analysis

PROFESSIONAL EXPERIENCE

Corporate HR Manager (5/1/2022-Present) HR Generalist (2/8/2021 to 5/1/2022)

Human Learning Systems (HLS) Gerald R. Ford Job Corps HLS

Ensures strict confidentiality of sensitive information.

Process all employee paperwork and establishes and maintains employee files.

Ensures that employee files are current and accurate.

Distributes information on and explains benefits programs such as health, dental, life, disability, and other benefits to employee.

Assists employees with the completion of benefit enrollment forms.

Assists with conducting orientation training for new staff, and all staff trainings.

Collects and maintains data on personnel for reporting purposes.

Put together reports, memoranda, correspondence, and other text as required.

Maintains numerous copies of new hire paperwork, benefit folders, and all necessary documents for employees.

Proofreads copy and corrects grammar, punctuation, spelling and numerical errors.

Researches and identifies training materials, programs, instruction and presenters.

Assists with the distribution of paychecks/pay stubs.

Assists in coordinating and arranging training facilities and activities.

Assists with employee recognition and certificates.

Produces quality work/assignments in a thorough, timely and accurate manner.

Maintains appropriate personal attendance, accountability and work productivity standards.

Plans, prioritizes and organizes assignments to meet established goals and deadlines.

Understands and applies job knowledge to effectively complete all required job responsibilities.

Proactively maintains the skills required to perform job duties.

Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge.

Provides quality and timely information to DOL/Company when requested.

Effectively articulates thoughts and ideas.

Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions.

Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.

Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.

Accepts direction and supervision from the Center Director to include assignments to temporarily perform job responsibilities of other departments and positions.

Mentors, monitors and models our Career Success Standards as required for our students.

Provides high-quality supervision and management for the student population and positively influences student behavior.

Shows respect and courtesy to students and holds them accountable for their actions and behavior.

Provides timely operational support for Center operations to ensure quality programs and services.

Pursues improvement in Center operations to fulfill program objectives

UNEMPLOYMENT INSURANCE AGENT

Robert Half – State of Michigan 07/2020 to 02/2021

Interview claimants, employers, and/or other interested parties via telephone, mail, fax, and electronic methods to determine eligibility for unemployment benefits and/or resolve, unemployment claims issues.

Compile pertinent facts related to potential unemployment insurance fraud, sets up, claims cases for the audit/investigation unit, and issues (re)determinations.

Provide information to the public regarding unemployment insurance rules, regulations, procedures, forms, and appropriate information needed to complete the filing process.

Ability to diffuse anger and aggression when dealing with customers who are experiencing emotional stress due to financial adversities.

Knowledge of federal and state laws, rules, regulations, policies, programs, procedures, and terminology relating to unemployment compensation.

ESCROW ASSISTANT

InSync Staffing - First America 02/2020 to 7/2020

Demonstrate meticulous attention to detail in the gathering and review of paperwork, accounts receivable, fielding calls, office administration, and management of special projects and correspondence.

Leveraged interpersonal skills to coordinate with brokers, lenders, and borrowers and resolve escalated issues for customer satisfaction.

HUMAN RESOURCE COORDINATOR

Express Staffing - Hearthside Food Solutions 07/2019 to 08/2019

Coordinated human resource activities supporting 175 production employees including onboarding, staffing strategy, employee and union relations, safety management, and timekeeping system administration.

Audited human resource programs, benefits, and payroll to identify opportunities and implement corrective actions and maintained complete and accurate employee records.

Built and leveraged relationships with third party employment agencies.

Moderately tasked to complete or assist in FMLA matters.

ONSITE CLIENT HUMAN RESOURCES SUPERVISOR

Express Staffing - Challenge Manufacturing 03/2019 to 06/2019

Spearheaded talent acquisition by maintaining complete and accurate records, prescreening candidates, and preparing employment offers in partnership with management.

Designed and implemented comprehensive training program for new hires and continued education.

Advanced organizational goals by resolving complex payroll issues, responding to employee claims, investigating incidents, and maintaining adherence to policies.

HUMAN RESOURCES GENERALIST

Express Staffing - Gerald R. Ford Job Corps 11/2018 to 02/2019

Executed activities such as hiring management, compensation and benefit administration, scheduling, employee relations, time-off and record management, payroll management, and regulatory compliance.

Occasionally completed FMLA task work

ASSISTANT MANAGER

Brooks Brothers 11/2015 to 04/2017

Led retail operations including office administration, staffing strategy, hiring and performance management, training facilitation, corrective action, and cash management.

STORE MANAGER

Citi Trends 03/2013 to 09/2015

Directed store operations such as purchasing, sales, staff scheduling, P&L, budget management, payroll, accounting, employee record management, timekeeping, hiring management, and job fair participation.

Partnered with supervisors to conduct annual performance appraisals ensuring consistency and fair assessment.

STORE MANAGER, DISTRICT MANAGER TRAINEE

Dollar General Corp. 10/2009 to 02/2013

Managed store activities related to human resources including talent acquisition and management, new-hire orientation, benefits, payroll, general ledger, licensing, and employee relations and performance.

Guided leaders through development of performance improvement plans, corrective action, documentation, employee engagement initiatives, and leave administration.

Served as a representative of the organization at personnel hearings and investigations.

Additional Experience:

EXECUTIVE MANAGER Rent A Center, Inc.; Led rental operations including recruiting, team leadership, performance management, data entry and integrity, training facilitation, and regulatory compliance.

EDUCATION

Bachelor of Business Administration, Human Resource Management Davenport University (anticipated 08/2024) 116 Credits completed

Associate of Arts, Business Administration Davenport University

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