Personal Assistant Human Resources
Resume:
RUDO MLAMBO
AVAILABILITY: Immediate
** ********** *****, *************, *********
Valid Work Permit, License & Own Car
073-***-**** - ad4gfw@r.postjobfree.com
Summary
• Highly experienced Personal Assistant with 10+ years’ experience of working within the human resources sector and team members.
• Organised individual with good time management skills, and the ability to work to deadlines.
• Professional with strong communications skills, able to work well with others and build strong relationships.
• Extensive expertise in administration, and managing busy itineraries, ensuring Managers can focus on their day-to-day roles.
• Confident and always eager to learn new skills, both professionally and personally.
Key knowledge, skills & expertise
• Administration – Strong administration skills, including managing diaries and typing correspondence.
• Communication – Able to build positive relationships with others and work well with teams.
• Organisation – Highly organised and detail oriented, with the ability to manage conflicting responsibilities, and work well under pressure.
• Microsoft Office – Experienced in Microsoft Office, including Word and Excel, Outlook, One Note, One Drive and Ms Teams. Work history
Personal Assistant/Administrator
Rhyco Risk Projects - November 2021 – December 2022
• Supporting 2 Managers with everyday administration tasks, including managing their day-to-day tasks.
• Acting as the first point of contact for people at the reception area.
• Managing calendars and diaries for personal and professional activities and issuing reminders, as necessary.
• Planning travel and coordinating arrangements, including dealing with last minute requests.
• Submit information to PSIRA – monthly.
• Responding to and prioritising emails as required.
• Managing telephone calls and relaying important messages.
• Checking for tender opportunities and completing the tender documents.
• Checking for technicians medical, training for expiry. Personal Assistant
TGS Logistics - January 2017 – July 2021
• Providing general administrative support to senior managements and supervisors within the department.
• Building positive relationships with senior managers and colleagues throughout the business.
• Creating reports and writing correspondence, as necessary.
• Using Microsoft Office packages daily, including Word and Excel.
• Acting as mentor for the Administrator, offering advice and training when required.
• Greeting clients on arrival at the office, and ensuring key details were obtained.
• Supporting the Recruitment Consultants with day-to-day administrative tasks, including update the system with candidate information, and sending out correspondence.
• Answering telephone calls and distributing to the relevant people.
• Taking minutes at meetings, when required.
• Arranging meetings with candidates and managing calendars for managers.
Personal Assistant
Marsec Trading and Projects (Pty) LTD - July 2008 – December 2015
• Scheduling personal and professional appointments for the Manager.
• Managing emails and phone calls, and prioritising responses in order of urgency.
• Creating proposals for projects, and presentations to use at meetings.
• Replying to information requests, in a timely manner.
• Monitor and ensure adherence to prescribed deadlines for task completion on behalf of staff / external parties with my manager.
• Maintenance of office electronic and manual filing system.
• Manage the office telephone system and keep records of messages of calls received.
• Administer the Managers’ diary in consultation with various internal and external stake holders.
• Schedule meetings for technician/installers and clients to ensure appointments are adhered to without duplicate bookings.
• Perform reconciliations of travel expenses to cash advances / petrol accounts for installers /technicians
Secretary to Head HR & Head Internal Audit
NetOne Cellular (Pyt)Ltd October 2005 – April 2008 To ensure smooth running of the Human Resources and Internal Audit Department offices through provision of efficient and effective secretarial service.
• Type all drafted correspondence for the Head Human Resources and Head Internal Audit.
• Responsible for the establishment and maintenance of a user-friendly filing system and retrieval of all filed documents whenever they are required.
• Retrieve and send e-mail on instruction from the HR manager
• Initiated travel arrangements and bookings for accommodation on behalf of the HR and Audit managers.
• Responsible for new stationery orders, issues to staff members and keeping updated stationery records for the two departments
• Receive and record messages of calls received during the HR staff member’s absence
• Take minutes in senior management meetings and ensured final draft minutes are circulated and signed by the respect meeting’s chairperson
• Managed the two Managers’ appointment diaries and ensured that they are reminded of important meetings and appointments
• Undertook routine admin task such as scanning of documents and sending of faxes as well as photocopying and the upkeep of the office in an acceptable order
• Received and hosted external visitors with appointments with the HR manager
• Post all outgoing mail, receive and properly direct all incoming mail
• Co-hosted luncheons and other functions for the section Personal Assistant to Group HR & Admin Manager & to Finance Executive Croco Motors February 2004 – September 2005
Performed Secretarial duties similar to those performed at NETONE CELLULAR Personal Assistant
Municipal Development for Eastern & Southern Africa (MDP) August 2002 -Dec 2003
• Receive and register all outgoing and incoming documents for the office
• Forward documents to relevant staff members for attention where applicable
• Monitor and ensure adherence to prescribed deadlines for task completion on behalf of staff / external parties with my manager
• Maintenance of office filing system
• Monitor and coordinate incoming calls for the office
• Route calls to relevant offices in the absence of the switch board staff
• Record messages of calls received during the Office Manager’s absence
• Administer the Office Managers’ diary in consultation with various internal and external stake holders
• Schedule meetings as per the office manager’s requests and ensure availability of meeting venues/ refreshments
• Make travel and accommodation arrangements and submit travel claims on behalf of the office manager
• Procure refreshments/stationery and monitor the upkeep of the office Educational Profile
Diploma in Secretarial (Pitman Certificates)
Professional Qualifications
English for Business Communication
Bookkeeping and Accounts
Shorthand
Office Procedures
Typing
Grooming and Deportment
Other Certificates Obtained
• ZimHost Customer Care Certificate, August 2005
• Grooming Certificate, August 2001
• Successful Secretaries, Aug 2005
• Certificate for Summer Secretaries Convention, March 2005 Referees
Mr. Godwin Mbobola
Rhyco Risk Projects
ad4gfw@r.postjobfree.com
Mr. Anthony Chapwanya
TGS Logistics
ad4gfw@r.postjobfree.com
Mr. Johannes Shumba
Marsec Trading and Projects (Pty) Ltd
ad4gfw@r.postjobfree.com
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