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Direct Customer Service n Courier

Location:
Fort Myers, FL
Posted:
March 20, 2024

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Resume:

Tru MedPass Couriers LLC

Laterica McDonald

239-***-****

ad4gen@r.postjobfree.com

Work Experience

Medical Observation By virtual Monitoring

Northeast Ga Medical Center

Sept.12,2022 Sept 1,2023

Call center setting

Data entry switchboard operating

Maintain Safety of patients in a Physical Call center by CCTV Monitoring

Contact Medical staff by phone or Zone phone

Maintain accurate data on patient activity.

Create Spreadsheet monthly on overall performance.

Intake n Discharge of patients into the Epic data base

Occasionally sit bedside with at risk patients maintain safety while in the hospital.

Lead Virtual Safety Technician

Lee Health Medical

Fort Myers

March 1, 2019/Sep.09, 2022

Data entry Switchboard operator

Maintain Safety and Security of High Risk patients in a hospital setting.

Maintain Visual Observation of 6 patients by Caregility Cameras

Maintain Documentation on Bakers Act Residence 1:1 Observation

Prevention of any harmful acts to self or staff: Communicating directly to RN assigned to patient

Move throughout Hospital with patient at all times.

FEDEX DELIVERY

Fort Myers Fla

October 2018-2020

Transport and Delivery,Courier van,Dispatch load and Unload Undeliverable

Contact Customer for Assistance on unlocated Address. Meet Deadline for delivery window

Operate Palm Pilot Handheld System Device

Bus Operator

Lee County Schools Transportation Dept –

Fort Myers, FL

January 05,2011 to March 5,2015

Transport To school Activities

Maintain Safe Environment

Contact Dispatch if all road hazards

Communication with all internal schools personnel about youth activities

Shift Commander

SWFL JUVENILE DETENTION CENTER

- Fort Myers, FL April 05, 2002 to March 10, 2010

Shift Supervisor of 25 Uniformed Officers

Maintain Safety of Youth in a Secure Juvenile Facility.

Transport Youth to Court, and Other Offsite appointments.

Document All Necessary information for Legal Files, log and file in appropriate locations.

Consult with case Manager on Youths daily progression in the program daily or by appropriate shift note.

Switchboard

Monitoring Camera’s

Case Manager Day Treatment

The Associated Marine Institute AMI –

Fort Myers Beach, FL

March 05 2001 to April 05,2003

Maintain Caseload of Juveniles appointed by the courts to attend elected program.

Data Entry

Home Visits

Switchboard call center

Create case Files

Communication by phone to all departments apart of care plan for the youth.

Certificate

Chemotherapy Transporting

HIPPAA

Bloodborne Pathogens

BLS

Basic Life Support

The heart Association

Complete on 4/3/2022

Expires 4/3/2024

Education

High School Diploma

North Fort Myers High School - North Fort Myers, FL 1998 Diploma



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