MICHELE HEMBREE

PROFESSIONAL PROFILE

TECHNOLOGY SKILLS

HRIS & Payroll Systems: ECI System, HR/Perspectives, Workforce Now ADP System, Day Force,

e-Time System, Kronos Workforce System, Oracle and PeopleSoft

Recruiting Systems: KWANTEK Applicant Tracking System, HR Perspectives

Word, Excel, PowerPoint, Publisher, Google Suite, Outlook, DOS, JIS System, and Lien System

SKILLS

Conflict Resolution Project Management

Safety Management Process Improvement

Public Speaking Training Development & Facilitation

Succession planning & Development Employee Relations, Diversity & Inclusion Talent Acquisition HRIS Technology Change Management & Reengineering Coaching Budgeting Event Management Cash Handling Logistics/Web

EDUCATION/CERTIFICATION AND TRAININGS

Siena Heights University, Adrian, MI - MA - Human Resources

Wayne State University, Detroit, MI - Dual Degree: BS - Criminal Justice & BA - Psychology

Crisis Prevention Institution (CPI), #NE9B55C1 05/20-exp

Applied Suicide Intervention Skills Training (ASIST), Suicide first aid, Core Learning, Inc. 11/2024-exp

EXPERIENCE

HR – Workforce Manager/Business Project Manager 09/2022 - Current

DTE Energy, MI

Educate leadership and those in the field on processes and requirements as it relates to strategic workforce planning. A blend of strategic planning and project management responsible for the planning, management and execution of multiple projects that may encompass multiple disciplines in support of strategic priorities. Develops a high-level strategic plan(s), ensuring their successful. Implementation and ongoing execution; may investigate and evaluate initiatives consistent with long-range goals. Acts as a partner to business management in formulating HR plans. Operates on a largely independent basis in a complex environment. Mentor, provide guidance and direction, or act in a ‘subject matter expert’ capacity for less experienced staff.

Key Accountabilities

Leads the work to develop & enhance the Workforce Planning Toolkit (systems, process, tools, & reports) that support functional, regional & area workforce planning

Lead continuous improvement (CI) commitment and systematic CI efforts

Provides support to senior management in the formulation and implementation of long-term business strategy

Partners with HR and business unit leaders to develop immediate and long term workforce plans

Leads and facilitates the strategy update process, development of organizational scorecards, develops and participates in presentations for senior management and other communications as directed by senior corporate management

Facilities the integration and reporting of key organization performance measures for senior management of the organization and other senior Corporate leaders

Seeks data and input from throughout the organization on issues deemed critical by senior management; conducts associated analyses and develops consolidated status reports. Recommends ‘next steps’ and ensures their implementation

Consult w/ executive leadership, management & labor partners/leaders to address complex, high level strategic workforce planning issues to include determining the workforce planning challenges & structuring the problem-solving approach

Leads and facilitates the strategy update process, development of organizational scorecards and creation of the business units’ annual operating plans

Lead the planning and execution of projects using project management skills.

Manager, Sales & Customer Experience 04/2021- 09/2021

Macy’s Department Store, MI

Attracting and retaining employee through boosting employee engagement and rewarding good work

Employee Safety measures are researched, implemented and monitored to protect employee health and wellbeing

Scheduling and workplace planning using a data track system to analyze, interpret,

Access to earned income

Building a diverse and inclusive workplace

Drive and exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency.

Lead customer service in the store. Ensure colleagues engage with customers and provide a friendly and easy to shop environment.

Support Manager, Operations & Visual Merchandising to complete all operational activities in store, including Price changes, ad setup/takedown, Merchandising, fulfillment and RTVs driven by Workload Planning Meeting.

Review Sales and Star Rewards results and strategize action for continued improvement.

Review and utilize Sales data to provide colleague recognition; develop and communicate strategies to improve results

Determine strategies to drive and motivate colleagues to solicit the Star Rewards Program by reinforcing the benefits of new accounts

Plan and execute events and community outreach

Monitor and address performance issues on a timely basis

Conduct ongoing Talent Analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction

Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.

Experience creating and managing HR strategies and goals; delivering results through your team

Ability to read financial reporting and interpret data

Knowledge of federal, state and local employment laws

Skills in recruiting, selecting and talent management of hourly team members and leaders

Ability to support business leaders; coaching and consulting with them in growing the business and selecting and developing their teams.

Analyze reports in order to strategize and deliver results; implement action plans focusing on deficient areas and highlight growth opportunities

Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed

Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.

Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners

Ability to effectively plan and execute strategies

Ability to monitor and maneuver workflow to achieve priorities.

Ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Department Manager 03/2020-02/2021

National Retailer, MI

Developed recruiting strategies to accommodate an aggressive hiring schedule

Completes store operational requirements by scheduling and assigning employees, following up on work results

Maintains store staff by recruiting, selecting, orienting, and training employees

Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results

Initiating corrective actions

Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

Ensures availability of merchandise and services and maintaining inventories

Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends

Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios

Secures merchandise by implementing security systems and measures

Protects employees and customers by providing a safe and clean store environment

Maintains the stability and reputation of the store by complying with legal requirements

Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

Contributes to team effort by accomplishing related results as needed

Senior HR Specialist & Recruiter 4/2019 – 8/2019

Express Employment, MI – (Contract Assignment)

Developed recruiting strategies to accommodate an aggressive hiring schedule

Recruited numerous candidates for roles across the organization

Sourced and recruited candidates by using databases, social media, etc.

Reliably adhered to company practices and regulations while building new recruitment processes

Effective and direct recruitment tactics were utilized in order to be efficient in submitting the “best fit” to our clients. Transparency and open communication ensure the highest level of success in satisfying both the client and candidate’s needs.

Analyzed employment applications, set up and conducted personal and group interviews, performed background investigations, reference checks and drug screening to determine the suitability of the applicant for employment

Compiles comprehensive progress reports of ongoing recruitment campaigns

Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals

Analysis, create and schedule training

Attended industry related functions for networking opportunities and enhanced product knowledge of the staffing agencies

Directed the hiring process with each candidate from first point of contact to acceptance of offer.

Streamlined onboarding process for new hires, reducing average time from 10 to 4 days and vessel orientations

Answered employee questions on payroll, 401 (k) offerings, PTO and health plans

Maintained HRIS and electronic applicant tracking system and applicant files while demonstrating self-motivation, creativity, and initiative to achieve both personal & corporate goals

Interim Human Resources Director 11/2017 – 6/2018

Jewish Community Center of Metropolitan Detroit, West Bloomfield, MI – (Contractual Engagement)

Manage HR departments and directly supported payroll for 250+ employees

Manage all employee relations issues, union agreements, ensure compliance with all policies and procedures, as well as all state, federal and provincial law

Assisted with the selection process of new benefits for significant cost reduction from prior providers. Designed the necessary reports to collect employee data. Managed the full open enrollment process and manage the inclusion of all new hires, changed, etc

Created a new performance evaluation program for both mid-year and year end, as well as a stay interview process and performance improvement and employee development documents and processes

Updated employee manual; created new job descriptions; revised the job requisition process; Re-introduced the merit increase process; retrained management on the new hire onboarding process/presentation; created a compensation plan report to include job grades, salaries, and ranges

Conflict Resolution

Safety Management

HR point of the contact for the employees and managers

Responsibilities include talent assessment, providing support to all levels of management, assisting employees with questions regarding benefits, payroll, employee issues, leave of absence, worker’s compensation, performance issues, employee engagement, retention, etc

Participate in the community center wide projects: job description/compensation updates, training certification development, community projects, and events

Assist in all recruiting activities and provide staff guidance by identifying new areas of sourcing candidates and reviewing and recommending courses of action for sourcing and recruiting high quality applicants

Support the managers and activities of facilities, fitness, aquatics, theater, grounds, athletics and program and teaching staff

Grant and Community Specialist 10/2012 – 1/2017

State of Michigan, Detroit, MI

Grant Specialist

Conducts extensive research of public and private agencies to identify grant foundations and determine available grants and Interprets legislation, policy and guideline

Ability to work in a team environment with flexibility to adapt in completing project tasks and supporting team deliverables

Capability to work independently to meet deadlines and deliverables

Strong oral, written, and presentation skills to deliver effective, confident, and results-oriented communications

Analyze problems to identify significant factors, gather pertinent data, and recognize solutions

Experience with Microsoft Office Suite including Word, Excel, Access and Outlook

Experience with finance, analyzing financial statements, reviewing audit reports, managing budgets, and financial analyses of award portfolio

Community Specialist

Performed case management activities including, but not limited to interviewing and assigning clients/probationers to non-profit or government agencies based on skills and abilities

Tracked, report and data entry mechanism performs all clerical functions and records management tasks related to clients/probationers case information

Fostered positive work relationships with non-profit and government agencies to acquire community service work sites and assignments for the clients and probationers, including monthly field/agency visits to ensure client/probationer compliance

Collected, compile and prepare statistics reports and performed case audits

Worked with Veterans, Drug Treatment and Southwest Detroit Court Programs pertaining to traffic offenses, substance abuse and other matters, while responding to public inquires in a courteous manner, resolving complaints, concerns and inquiry in an efficient and timely manner

Human Resources Generalist 6/2001 – 10/2012

State of Michigan, Detroit, MI

Labor Relations

Performed the more difficult and responsible technical assignments related to overall administration of human resources including programs and issues relating to the collective bargaining agreements on behalf of management

Employee relations, developed maintain complex filing systems, recruited and hiring activities, guided and managed the full spectrum of HR operations, systems and programs

Worked with senior management to create HR policies and procedures; and developed new employee orientation and employee relations

Administer and interpret labor agreements and grievance procedures

Provided assistance to the management teams and participated in the collective bargaining contract negotiations, interpretation and application of Human Resource policy and procedure and contract language interpretation

Wrote analytical and confidential HR reports – management of employee information (i.e. – turnover, OSHA, recruitment and retention, benefit enrollment and utilization). Reporting and analysis of employee information

Conflict Resolution

Labor relations experience in a unionized environment

Experienced in an union/labor work environment

Have basic knowledge of OSHA

Experienced in the day-to-day Labor Relations activities including, but not limited to: grievance processes, employee investigations, application of employment laws/rules/polices

Familiarity with EEOC, FMLA, HR laws and regulations

Knowledge of collective bargaining agreements and process

Knowledge of arbitration process, trial and/or hearing procedures

Mediation and conflict resolution skills with the ability to influence and reach satisfactory resolutions of Labor Relations problems

Excellent negotiating skills with the ability to reason and comprise

Safety Management

Arbitrations

Employee Relations

State of Michigan, Detroit, MI

Assisted HR Management with the development of procedures for processing and testing relating to promotions, transfers, demotions, new hires, terminations, evaluations, retirements and safety

Assisted in the recruitment and selection processes

Drafted job postings and advertisements, screens resumes, performs job-related test development and administration, recommends and reviews interview questions and participants or observes in the interview of applicants including for positions covered by collective bargaining agreements

Performed all new hire verification, including but not limited to background and criminal checks, previous employment verification and reference checks& developed, executed and deployed New Hire Orientation and training programs

Provided training to organization staff. Instructed and trained staff on requirements, policies, procedures and best practices in the handling of human resources matters

Performed various personnel and payroll functionsto support payroll staff (i.e.- leave of absences)

Assisted with the management of the organization’sbenefits plans and Investigated and responds to benefit inquires and concerns from personnel

Determined eligibility, administered enrollment, and maintained the necessary records in accordance with plan specifications and applicable regulations, and assures compliance with obligations under the applicable collective bargaining agreements

Investigated and responds to benefit inquires and concerns from personnel

Evaluated employee relations concerns and determined appropriate remediation techniques. Assisted with investigations relating to high-level misconduct matters and recommends & develop appropriate actions including termination process assuring that policies and procedures are correctly followed

Worked directly with managers and employees to resolve employee relations issues. Guide problem resolution process to develop outcomes that resolve matters in a timely manner. Assist with internal investigations representing both the employee needs and implement management agendas by partnering with employees, unions and management to ensure that concerns and needs of employees are voiced to management. Coach, guidance and counsel managers and employees on employment related matters (i.e.- employee engagement and performance)

Maintained employment records necessary for determination of employment, benefits and other related issues

Responsible for organizational effectiveness during times of transformation and change

Oversees compliance to company policies and procedures, government agencies, and all employment related laws, providing guidance in interpreting and implementing such mandates. Works with legal counsel where appropriate to mitigate risk and defend cases

Provided advice regarding human capital needs by assisting in the recruitment process, collaborating on the development of team member performance expectations, monitoring against expectations, and offering guidance and feedback on the overall process

Coached team members on topics such as payroll & training, to ensure smooth implementations around HR solutions

Excellent project management skills including successful leadership of projects from planning phase through completion (i.e.- change management, leadership and management requirements, and systems & processes)

Developed strategies from team member feedback to improve organizational effectiveness

Assisted with the performance review and salary administration program to ensure effectiveness, compliance and equity within organization

Managed and administered Short and Long Term Disability benefit

Analyzed employment-related data and prepared required reports such a turnover and wage compensation reports.

Provided advice and counsel to administration which saved positions, jobs, people and the integrity of the organization by creating supporting employment reports and documents which included employees names, salaries, years of service, turnover, employee change history, terminations, worker’s compensation, retirees, and more

Payroll Administrator

State of Michigan, Detroit, MI

Oversees weekly payroll for 650+ employees in multiple payroll

7-10 years of full cycle payroll processing experience

Managerial experience

Experience in designing and managing an HRIS implementation for cost reduction and time saving changes

Responsible for manager training programs on payroll and timekeeping

Familiarity with interpreting Union Contracts

Solid understanding of employment law, regulatory, and legal compliance practices

Lead the execution of the W-2 year end process

Payroll process evaluation and recommendations for improvement

Ensure that bi-weekly payroll inputs have sufficient approvals and are accurate

Will be recognized as a subject matter expert with the ability to apply knowledge of the business to solve strategic payroll issues

Demonstrate technical expertise on the automated systems and processes in designated areas of responsibility; work collaboratively with business and support teams for system enhancements and production issues

Ensure an accurate and timely monthly, quarterly and year-end close, including the account reconciliations of payroll related balances

Prepare periodic metrics reports regarding issues such as department efficiency and volumes; as well as contribute to the development and management of a Payroll dashboard

Respond to all internal and external inquiries on payroll related issues, social insurance and taxation

Provide backup and support to our employees in relation to their current and future pay

Capable of interpreting federal, state and local labor, wage and hour, and U.S. payroll laws and regulations, compliance and employment tax filing requirements

Fluency with HR policies pertaining to payroll such as overtime, leave, benefits, employee compensation, health and welfare, and retirement benefit administration

VOLUNTEER EFFORTS

Breast Cancer Awareness, Michigan Veterans Foundation, America Cancer Society, MS Society, Heart Safety, Smoke Cessation, Bring Your Child To Work, Detroit Goodfellows, Meals On Wheels, G-Card and Hurricane Katrina Relief Efforts

Contact this candidate