Tommarry Hatch

Reliable, trustworthy and efficient

Modesto, CA 95351

ad4gc3@r.postjobfree.com

+1-209-***-****

Authorized to work in the US for any employer

Work Experience

Special Needs Nanny

Single mother with 2 children - Modesto, CA

January 2019 to Present

1. Performed light housekeeping including laundry, vacuuming, and bedroom tidying along with cooking/ meal preparation of breakfast and lunch.

• Managed the schedules of the children including planning of engaging activities and driving/ picking up from any events (sports, school, etc).

• Assisted a family of 2 children (5 and 7), both of whom were on the autism spectrum and one of whom was non-verbal

• Prepared fresh and healthy meals for children that introduced them new foods and allowing them to assist in preparation when appropriate

• Encouraged physical activity by taking regular trips to park and organizing different games/ activities nearby.

• Created educational activities customized to each child specific needs

• Managed all aspects of household including schedules, groceries, cleaning and laundry

• Cared for special needs children diagnosed with Autism

• Picked up children from school

• Cared for children aged 1-10

• Provided a welcoming, child-friendly environment, which encouraged social and emotional development

• Coordinated essential educational programming with children

• Helped children learn numbers, shapes and colors and Emotional support

• Supervised and ensured children’s safety

• Prepared nutritious snacks, meals, breakfast, lunch and dinner

• Helped children with bath time

Non-Emergency Transport Driver

Vantage Transports - Tracy, CA

December 2021 to April 2022

• Transport clients to and from home and or appointments

• Keep log of pickup and drop off times

• Maintain vehicle

• Following health and safety practices

• Communicate with dispatch

• Assist clients when needed

In Home Aide

PRIVATE HOME - Modesto, CA

August 2017 to September 2021

• Helping with personal activities, such as bathing, dressing and grooming

• Light housekeeping, such as doing laundry, washing dishes and changing the bed linens

• Shopping for groceries

• Planning, preparing or serving meals

• Providing transportation to doctor’s appointments

• Helping with using the toilet

• Monitoring and documenting a client’s condition, including checking vital signs or recording how much they ate

• Giving medication

Sales Associate

Abcmouse.com - Modesto, CA

May 2018 to November 2018

• Led a team of 2 sales reps, providing weekly coaching and feedback

• Sell various products and services to individuals within assigned territory using consultative selling techniques.

• Greeted and supported customers in a positive and approachable manner to optimize the customer experience.

• Accurately and promptly handled customer checkout processes in the point of sale system (POS).

• Worked collaboratively with other teammates to focus on customer satisfaction as revenue grew at this location

• Maintained knowledge of different product offerings and re-stocked inventory from the backroom to ensure customers quickly had their orders filled

• Partnered with field sales professionals to drive profitable growth and ensure customer satisfaction exceeding sales targets

• Recognized as a "top seller" employee across the nation

• Worked closely with potential customers to understand their needs and quickly match their needs with appropriate product offerings

• Set up station for open and close

Professional Fundraising Teammember

Directline Technologies Inc. - Modesto, CA

January 2017 to May 2018

• Work directly with potential clients; estimate contracts and present various add-on services.

• Accurately and promptly handled customer checkout processes in the point of sale system (POS).

• Perform various marketing responsibilities including cold-calling, networking, and advertising

• Awarded professional fundraising team member of the Year for meeting goal and efficiency.

• Maintained a professional, friendly, understanding demeanor with customers at all times

• Called 100+ calls per hour, exceeding target.

• Provide expert service, ensuring client issues are resolved in a professional and timely manner. Sales Lead Representative

Alarm One - San Francisco, CA

January 2004 to September 2005

• Door to door alarm sales, lead and manage sales reps.

• Negotiate and close deals.

• Increase production sales.

• Recruited, trained, and developed a qualified and successful sales team

• Collaborated with a sales team to set monthly annual goals and developed personalized strategies to meet and exceed 95% of goals

• Trained and oversaw development of a 25-member sales team by promoting devoted and results driven processes

• Trained 20+ sales associates in running the POS system, customer service practices, and opening and closing

• trained new procedures, sales best practices

• Work directly with potential clients; estimate contracts and present various add-on services. Sales Representative

ABC Alarm - Modesto, CA

May 2003 to December 2004

Door to door alarm sales

Education

College Degree in Child Development

Modesto Junior College

June 2022 to Present

Skills

• Meal Preparation

• Senior Care

• Food preparation

• Cooking

• Laundry

• Nursing

• Early Childhood Education

• Special Education

• Tutoring

• Leadership

• Caregiving

• Babysitting

• Behavioral Therapy

• Autism

• Writing skills

• Customer support

• Case Management

• Fundraising

• Math

• Home Care

• Household management

• Vital Signs

• Nannying

• Special Needs

• Personal Assistant Experience

• Mentoring

• Customer service

• Experience with Children

• Recruiting

• Cleaning Experience

• POS

• Interviewing

• Communication skills

• Organizational Skills

• Educational activities

• Bilingual

• Teaching

• Medication Administration

• Cold Calling

• Driving

• Sales

• Research

• English

• Applied Behavior Analysis

• Van driver

• Toddler Care

• Transport

• Childcare

• Door-to-Door Experience

• Sales

• Customer service

• Negotiation

• Leadership

• Cold calling

• Outside sales

• Vital signs

Languages

• Laotion - Expert

Certifications and Licenses

Driver's License

Present

CPR Certification

Non-CDL Class C

Food Handler Certification

Assessments

Sales skills — Completed

September 2021

Influencing and negotiating with customers

Full results: Completed

Home health aide skills — Proficient

December 2021

Providing care to patients in a home setting

Full results: Proficient

Administrative assistant/receptionist — Proficient December 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Protecting patient privacy — Proficient

December 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Caregiver fit — Completed

April 2022

Measures the traits that are important for successful caregivers Full results: Completed

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

April 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer service — Proficient

September 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Completed

November 2021

Responding to customer situations with sensitivity Full results: Completed

Delivery driver — Proficient

April 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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