Chanel Gordon

ad4g8p@r.postjobfree.com 951-***-**** Los Angeles, CA

SUMMARY

Seasoned Security professional with 24 years of experience, including roles as a Security Officer and Supervisor. Expertise in monitoring property, identifying suspicious activity, and managing emergency situations. Seeking a challenging Security role to utilize strong leadership skills and extensive security knowledge. WORK EXPERIENCE

Allied Universal Security Services Hollywood, CA

Hospital Security Officer Sep 2022 - Oct 2023

• Upheld high standards of professionalism and cordiality in interactions with staff, visitors, and clients, enhancing the organization's reputation for customer service.

• Diligently monitored property access points, ensuring the security of assets and promptly identifying and responding to any suspicious activities.

• Compiled comprehensive shift logs and incident reports, meticulously documenting routine proceedings, unusual occurrences, and critical incidents.

• Contributed to the organization's readiness for emergencies by informing staff and visitors about security protocols, providing personal protection escort when required, and administering first aid for minor medical emergencies.

Flex Officer Aug 2022 - Sep 2022

• Offered courteous and proficient support to staff, visitors, and clients, while maintaining a vigilant demeanor across entire shifts.

• Monitored facility entrances and exits for potential intrusions, safeguarding assets, and diligently recorded shift data, reporting both routine and unusual occurrences.

• Demonstrated composure during emergencies, effectively liaising with law enforcement and emergency services, and employed security equipment to prevent unauthorized items on premises. Warehouse Supervisor May 2022 - Aug 2022

• Managed security measures by promptly addressing potential threats and implementing appropriate protocols, while overseeing property entry and exit points to ensure personnel safety.

• Led security team operations, including task delegation, on-call responsibilities, and close collaboration with local law enforcement for efficient security operations and investigations.

• Facilitated compliance with state and local laws, company safety standards, and professional etiquette through clear communication and an open exchange environment; additionally involved in analyzing security bulletins to stay updated on software vulnerabilities and patches.

Campus Security Officer Mar 2022 - May 2022

• Executed comprehensive security protocols, including traffic and crowd management during special events and routine campus activities.

• Conducted thorough inspections of security systems to ensure optimal operational availability and detect signs of tampering.

• Managed access control systems, designed lock/unlock protocols, and ensured the safe escort of individuals requiring personal protection.

• Participated in emergency drills, carried out investigations of incidents, collected relevant evidence, and conducted interviews, thereby contributing to the overall safety and security of the campus. Data Center Security Officer Jan 2022 - Mar 2022

• Implemented stringent security protocols to ensure safety, resulting in comprehensive protection for personnel and property.

• Diligently monitored surveillance systems, promptly identifying and responding to suspicious activities, which optimized security response times.

• Compiled detailed security reports, accurately capturing routine activities, unusual circumstances, and critical incidents, enhancing communication with management.

• Successfully deterred potential criminal activities through visible security presence and stringent enforcement of company rules, policies, and regulations.

St. Michael's Episcopal Ministry Riverside, CA

Sexton Jun 2016 - Mar 2022

• Managed comprehensive lawn care, including mulching, aerating, and weeding, which greatly enhanced the aesthetics of the property.

• Conducted regular pruning and trimming of trees and hedges using a variety of tools to ensure optimal growth and health of the flora.

• Maintained and repaired gardening tools and equipment, ensuring safe and efficient work practices.

• Implemented a systematic watering and fertilization plan for lawns, plants, and trees, leading to robust and healthy greenery.

CSC Event Security Houston, TX

Event Security Guard Jan 2010 - Dec 2012

• Managed to ensure comprehensive security measures by closely monitoring facility entrances and exits, promptly addressing issues, and reporting accurate information under limited supervision.

• Demonstrated strong attention to detail by meticulously inspecting guest identification and employee credentials for authorized entry, as well as conducting thorough bag searches to detect and confiscate prohibited items.

• Skillfully intervened in conflicts during events to maintain order and security, using both verbal and physical techniques, while fostering effective communication with the security and event staff for seamless issue resolution. Ronald McDonald House Holcombe, Houton, TX

House Manager Sep 2011 - Nov 2012

• Demonstrated leadership in guiding new team members, setting work priorities, and implementing company programs, contributing to a productive work environment.

• Streamlined operational standards through diligent management of shift changes and thorough open/close routines, while simultaneously fostering growth through product promotion and expansion of customer base.

• Facilitated a welcoming community environment through the organization of resident interviews, handling resident complaints, and participation in community events, while simultaneously maintaining resident confidentiality in adherence to federal and state regulations. Montessori School Of Downtown - Pearland Pearland, TX Security Guard Jun 2011 - Oct 2011

• Ensured vehicle safety and provided roadside assistance, including tire changes, unlocking cars, and jump-starting batteries, enhancing customer satisfaction and trust.

• Upheld federal and local laws, institutional rules, and regulations, effectively maintaining campus order and safety for employees, visitors, and students.

• Conducted regular patrols, managed crowd control at events, and performed security oversight during special activities, providing personal protection escorts when necessary, thereby ensuring comprehensive campus security. Allied Universal Security Services Houston, TX

Healthcare Security Officer Oct 2010 - Oct 2011

• Administered first aid in minor medical situations and effectively coordinated with paramedics during emergencies, ensuring swift and adequate medical response.

• Maintained security system integrity by regular inspections and promptly addressing signs of tampering, ensuring optimal operational availability.

• Enhanced the security of healthcare facilities by providing visible and expert security presence, deterring criminal activity, vandalism, and misconduct while ensuring safe transit for individuals requiring personal protection.

• Enforced security protocols through rule infraction warnings, removal of unauthorized persons, and education of employees and guests, fostering a secure environment ready for potential emergencies.

• Conducted proactive surveillance through keen observation, CCTV monitoring, and patrolling, identifying suspicious activities, detecting intrusions, and safeguarding assets.

• Ensured thorough record-keeping by completing shift logs and reports, capturing routine activities, suspicious circumstances, and critical incidents, supporting accurate incident tracking and resolution. Human Potential Consultants Carson, CA

Program Assistant Mar 2008 - Sep 2009

• Demonstrated strong administrative acumen by managing databases, scheduling appointments, and coordinating office upkeep, contributing significantly to the efficiency of day-to-day operations.

• Led successful program outreach initiatives, resulting in enhanced community engagement and increased participant numbers; further contributed by preparing comprehensive quarterly, attendance, and financial reports. County of San Bernardino San Bernardino, CA

Eligibility Worker Trainee, II Sep 2004 - Dec 2007

• Skillfully evaluated and established eligibility for key social service programs, ensuring thorough and accurate application reviews.

• Exhibited exceptional administrative capabilities, managing tasks such as paperwork, database entry, appointment scheduling, and providing top-notch customer service while maintaining strict confidentiality. Rialto Unified School District Rialto, CA

Instructional Assistant Apr 1998 - Sep 2004

• Streamlined educational processes by assisting in the preparation and delivery of daily lessons, fostering an efficient learning environment.

• Enhanced student comprehension through personalized tutoring for both classroom and homework assignments, ensuring better academic performance.

• Fostered employability of students by imparting knowledge on workplace etiquette, interview skills, social decorum, and emotional intelligence, contributing to their holistic development. California State University of Long Beach, Warner Bros Hawthorne, CA Studio Store / Cashier Sep 1996 - Dec 2001

• Delivered exceptional customer service, answering queries and facilitating purchases, leading to increased customer satisfaction.

• Effectively managed cash transactions and ensured the efficient organization and stocking of merchandise, contributing to a well-maintained retail environment. San Bernardino Parks and Recreation San Bernardino, CA Recreation Leader Mar 1999 - Jun 2000

• Orchestrated and oversaw a variety of sports and recreational activities for an after-school program, ensuring participant safety and well-being at all times.

• Developed and executed daily activities tailored for elementary school children, maintaining enforcement of institutional rules and policies, along with efficient handling of necessary paperwork. UPS Ontario

Unloader Oct 1999 - Dec 1999

• Managed the receipt and sorting of incoming goods, demonstrating proficiency in handling items up to 75lbs.

• Collaborated in a range of tasks, including aiding aircraft navigation into the yard and executing additional responsibilities as assigned by the supervisor.

Long Beach Parks San Bernardino, CA

Marine / Recreation Leader III Mar 1997 - Jun 1998

• Orchestrated weekly programs and activities, focusing on the implementation of recreational sports instruction for youths aged 9 to 14, ensuring participant safety and well-being at all times.

• Demonstrated adaptability to shifting schedules and environments, ensuring adherence to mandatory grooming standards, effectively managing time, and participating in requisite meetings and training sessions. CSU Long Beach Annual Fund Long Beach, CA

Telemarketer Feb 1995 - Dec 1997

• Demonstrated proficiency in data management by organizing and updating a crucial alumni database, leading to streamlined communication and efficient fundraising efforts.

• Utilized persuasive communication and active listening skills to engage alumni, resulting in increased donations and a stronger connection between the university and its alumni. EDUCATION

University of Phoenix

Master of Arts in Public Administration (Incomplete) Jun 2010

California State University San Bernardino

Bachelor of Arts in Health and Human Services

Jun 2005

CERTIFICATIONS

Unarmed Security Guard Card 2022

SKILLS

Decision Making • Safety Procedures • Sound Judgment • Complex Problem Solving • OSHA Compliance • Word Processing • Email and Phone Communication • Policy and Procedure Enforcement • Critical Thinking • Computer Skills

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