Customer Service Store Manager
Resume:
Holley Cleary
Montgomery, AL *****
*******************@***********.***
Money talks,BS walks! Always on the lookout️ For the opportunity to bring home more money, like the rest of America! Time is money -and I don’t like to waste either! Have a spectacular day Willing to relocate to: Montgomery, AL - Prattville, AL - Wetumpka, AL Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
District Manager/Store Manager
K&P Remodeling - Montgomery, AL
February 2023 to Present
Train/coach new hires to be a part of my team of in store canvassers in the ten stores in my district. Weekly schedules, bi -weekly payroll, attend weekly managers meetings. Reward good performance for top performers on a weekly basis. Travel to the specific stores with the candidates that are needing my help the most to coach those candidates to reach their goals. Remote Appointment Setter/Telemarketer
Easy Rest Adjustable Beds - Montgomery, AL
February 2022 to January 2023
Customer Service Branch Manager
Apex Restoration DKI - Birmingham, AL
November 2018 to February 2022
Collections Manager
CREDIT CENTRAL - Prattville, AL
January 2016 to October 2018
First half of the day was spent calling customers who became delinquent on their loans in the second half of the day was spent going to the customers home or job to collect payment on their personal loan with us I have become delinquent every single day was different. No today’s were alike, you definitely have to stay on your toes at the shop and be good at making quick decisions and be good at conflict resolution as well when people get upset about not getting approved for a loan or else I get upset when you come to their job trying to collect on their loans. There is a lot of circumstances in this particular role and job that the customer does get very upset, and you need to know how to handle it professionally at all times Education
High school diploma
Robert E. Lee High School - Montgomery, AL, US
August 2003 to May 2006
Skills
• Sales Management
• Marketing (2 years)
• Microsoft Word (6 years)
• Store Management Experience
• Organizational skills (10+ years)
• Problem management (5 years)
• Customer service (10+ years)
• Microsoft Excel (5 years)
• Communication skills (10+ years)
• District management (1 year)
• Microsoft Outlook (5 years)
• Leadership (5 years)
• Professionalism (10+ years)
• Microsoft Office (10+ years)
• Multitasking (10+ years)
• Time management (10+ years)
• Computer skills (6 years)
• Profit & Loss
• Restoration Industry Experience
Certifications and Licenses
Food Handler Certification
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