RACHEL
MAZZA
"% ad4g3u@r.postjobfree.com
SKILLS
+ Cocktail creation
+ Ordering Procedures
+ Staff Leadership
+ Problem-Solving
+ Basic accounting
EDUCATION
Westview High School
Avondale, AZ
PROFESSIONAL SUMMARY
Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals.
WORK HISTORY
Phoenix Bourbon Room - Bar Lead
Phoenix, AZ + 06/2023 - Current
+ Improved employee retention rates through regular feedback
sessions and team-building activities.
+ Adhered to state laws regarding alcoholic beverage services and
customer regulations.
+ Arranged tables and chairs for special occasions and events.
+ Answered customer questions about food and beverage items and
assisted with menu selections.
+ Managed cash handling procedures to ensure accurate reporting and
reduce discrepancies.
+ Monitored bar inventory and replenished as necessary.
Boycott Bar - Bartender
Phoenix, AZ + 01/2023 - 06/2023
+ Upsold menu items to customers, driving up per sale revenues and
maximizing profits.
+ Organized bar inventory and storage procedures to keep stock within
optimal levels and meet expected customer demands.
+ Kept bar stocked with liquors, juices and garnishes for drinks.
+ Trained new bartenders on drink preparation, product promotion,
garnish preparation, and sanitation protocol.
+ Developed loyal clientele by consistently delivering outstanding
service and engaging in friendly conversation.
Hutch Kitchen And Cocktails - General Manager
Phoenix, AZ + 01/2022 - 12/2022
+ Managed purchasing, sales, marketing and customer account
operations efficiently.
+ Implemented effective cost-saving measures to reduce overhead
expenses without compromising quality or service.
+ Managed budget implementations, employee reviews, training,
schedules.
+ Developed and maintained relationships with customers and
suppliers through account development.
+ Managed a diverse team of professionals, fostering a positive work
environment and high employee satisfaction.
+ Enhanced financial controls to minimize theft and loss risks,
continuously maintaining accurate accounts and cash drawers.
+ Closed out cash register and prepared cashier report at close of
business.