April **, ****

The Human Resource

Dear Sirs

It is with great interest that I hereby apply for a position/named aboved or that is currently available within the Organization and best suits my resume.

I am a team player that understands the value of working towards a common goal, coupled with excellent communication, interpersonal and leadership skills.

I would be pleased to meet with you to discuss how I could assist the department to fulfill its mandate. I have also Enclosed a copy of my resume for your perusal.

I look forward to your most favorable response

Sincerely,

Stacy-Ann Stewart- Leslie (Mrs.)

Stacy-Ann Stewart-Leslie

12 Leith Road Kingston 11

Telephone : 1-876-***-****

Email: ad4g3i@r.postjobfree.com

Occupational Objection

To utilize my knowledge and skills for the improvement, productivity and growth of any group(s) or organization I am associated with and also to promote myself through continued

self-development.

Work Experience:

January 2016 -September 2019 – Hawkeye Electronics

Client Care Supervisor/ Customer service personnel

Provided customer support to external and internal customer.

Providing timely responses to customer's queries and concerns.

Liaison Officer between customers and technicians,

Coordinated servicing of all equipment to include daily scheduling, tracking and resolution of work orders in a timely manner.

Dec 2013- January 2016 Ranger Protection Limited

Monitoring Officer

Operate SMS Software

Make, receive and route telephone calls

Provide Customer Service- handling queries regarding client Account

Laised with Manager, Zone Chief and Mobile Supervisors

Assist with Monitoring of location 24hrs

Dispatch Security Officer to Location

Prepare Duty Rooster

Prepare Incident Report

Provide Short Pay report to Account Department

Liaised with Other Department

The Wyndham Kingston Hotel

Telecommunications and Emergency Agent (Telephone Operator)

April 2011- March 14, 2013

Twin Gates Dental Center

Administrative and Dental Assistant

July 2007- September 2010

Core Responsibility-Preparing the daily schedule for Hygienists and Doctor, sterilizing of instruments and opertories, Processing insurances for patients, patient follow-ups, preparing tray set-ups for hygienist and Dentist.

Technology Plus Ltd

(Temporary) Accounting Receivable Clerk

Jan 2008 – June 2008

Super Sword Security Ltd

January 2007-May 2007

Temporary Admin. Assistant

Guardian Life Insurance Company

August 2006 - December 2006

Customer Services Rep.

Corporate Logistics Ltd

August 2004 -August 2006

Administrative Assistant Supervisor

Core Responsibility- Overall welfare of security officers and production staff at Caribbean Broilers Jamaica Ltd. This involves the following duties:

Conducting preliminary interview for potential production worker and security officer to determine suitability

Training of new recruits for placement at the production plant and security placement

Scheduling in-services training for security officer

Issuing of test papers to prospective employees and marking of same

Issuing of new contracts- (a) New Security – Corporate Logistics Ltd

(b) Production Worker- Caribbean Boilers Ltd

( c) New Security Officers –Intrepid Security Ltd

Issuing of Life and health insurance cards to respective employees

Conduct disciplinary hearing of security officers

Accounts Receivables

Accounts payables

Preparing monthly statements for clients

Preparing payroll, monthly, fortnightly, weekly

Maintaining and update all break schedule for production workers

Administer contract renewal for all employees date ensure resigning of same

Ensuring signing of release and discharging forms when the need arises.

Corporate Logistics Ltd

Company Secretary

May 2000- August 2004

Maintaining all employees file

Conducting recruiting process

Making and receiving all telephone calls

Issuing of uniforms of all personnel’s

Recruiting and interviewing of potential employees

Preparing and issue do ID cards

Invoicing

Typing, Filing correspondence

Logging all personnel entering the office

Proper recording of all messages for staff

Checking of all timesheets

Emkay Sports and trophies

Customer Service Rep.

February 1999-January 2000

Am mars

July 1997-April 1998

Customer Service

Cashier

Sales Clerk

Stock Taking Clerk

Education:

Associate Degree in Ministry at Power of Faith Ministry and Logos University in Jacksonville Florida

Certified Trainer at VTDI HEART Gordon Town Road

Diploma in Business and Office Management including Level II customer service

Pending Diploma in Entrepreneurship and Business Development at VTDI HEART Gordon TownRoad

Certificate in Computer Studies P.B.S Institute

St.John’s College 1993-1997

Diploma in Business Studies

CXC General Proficiency

English Language II

Office Procedure II

Principles of Business II

Other Qualifications

Proficiency in using the internet, Microsoft word, Excel, Publisher, Smart Pay, Peach Tree Accounting, Turbo Pay and also holder’s of a General driver license.

References

Available on Request.

Contact this candidate