Brionna Knight

Phone: 704-***-**** Email: ad4fy7@r.postjobfree.com

Charlotte, NC 28273

Objective:

Current Associate Project Manager seeking to leverage my project management, problem-solving, and communications skill set. I have several years of administrative support experience assisting project managers with complex projects and scheduling. Throughout my educational and professional career, I have honed my skills in administrative support, business communications, tracking deliverables, data analysis, documentation, project management, and relationship management.

EDUCATION:

Central Piedmont Community College- Business Administration, A.A Graduated: Fall 2021 Certified Scrum Master – (Scrum Alliance), April 2022 EXPERIENCE:

Walmart

Remodeling Set Up Associate 09/2023 - present

• Collaborated with the project supervisors and cross-functional teams to develop project plans, timelines, and budgets for store remodeling projects.

• Coordinated and managed resources required for the remodeling project, including personnel, equipment, and materials.

• Implemented quality control measures to ensure that remodeling work meets specified standards and regulatory requirements.

• Facilitates effective communication and collaboration among project team members, stakeholders, and external partners.

• Conducted regular project meetings, provided updates, and addressed any concerns or issues raised during the remodeling process.

• Engaged and managed relationships with key stakeholders, including store management, employees, and customers.

• Identified opportunities for process improvements and operational efficiencies in project operations. ECCO Select

Project Support Analyst 12/2022 – 07/2023

• Gained an understanding of the client’s goals and daily objectives, helped to measure, and defined success, and ensured a consistent approach to solving problems.

• Collaborated with the project team to analyze business needs.

• Assimilated quickly into CVP’s consultative approach.

• Utilized analytical skills to solve interesting and complex problems.

• Elicited information using a variety of customer management techniques. Charter Communications

Associate Project Manager 05/2022 - 12/2022

• Assisted in planning, managing, and monitoring projects from concept through implementation of projects.

• Managed day-to-day operational aspects of all assigned projects and gained consensus from stakeholders to ensure successful implementation.

• Assisted in establishing project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.

• Met with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.

• Handled multiple projects simultaneously.

• Tracked performance, service levels and other metrics required to ensure project goals and objectives are met.

• Assisted with gathering data and preparing a variety of reports covering project estimates, project status and other management reports.

• Managed over 50 projects daily in JIRA/Chalk.

Profile Security Analyst I- (Project Coordinator) 06/2019 – 05/2022

• Analyzed and researched requests related to internal security issues for specific profiles in multiple databases.

• Handled and resolved all internal security related access issues.

• Presented up-to-date projects on weekly meetings to leadership.

• Resolved internal security and access issues for requested issues.

• Communicated with internal teams critical dates and other pertinent information related to the project.

• Coordinated testing sessions and meetings to present end results.

• Monitored all aspects of projects for well-timed deadlines and implementation.

• Scheduled project launches and post validation receival. Billing Project Specialist Il 01/2017— 06/2019

• Promoted to Billing Specialist II within 90 days of employment.

• Maintained a 95% order entry success rate over a 24-month period as a Billing Specialist.

• Analyzed, monitored, and ensured billing accuracy and revenue assurance via validation of cycles and trending analysis review of daily/weekly/monthly input/output.

• Managed billing processes including invoice production and collection functions and ensured their completion, accuracy, and timeliness.

• Researched and identified root cause of recurring billing issues, adjustments, and other related to billing from simple to complex in nature.

• Collaborated with external and internal customers to resolve issues pertaining to billing for special billed accounts offering superior customer service.

MILITARY EXPERIENCE

United States National Guard - Army 07/2013— 07/2019

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