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Customer Service Sales Manager, In-home Support Specialist

Location:
Jewett City, CT, 06351
Posted:
March 19, 2024

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Resume:

STACEY ZAWACKI

*** ******** **

Lisbon, CT *****

860-***-****

stacey/ad4fwr@r.postjobfree.com

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills

skills.

WORK HISTORY

March 2012 - Current

Residential Sales Manager Performance Overhead Door Co., North Franklin, CT

- Customer service, answering phones and scheduling appointments for sales leads, installs, service calls and garage door tune-ups.

- Meeting with customers at their homes, taking measurements of garage doors, listening to the customers garage door needs and making suggestions as to what would look best on their homes, and giving them garage door and motor quotes

• Placing orders for garage doors, motors and accessories

• Improved customer satisfaction through excellent communication, timely follow-ups, and addressing client concems.

March 2023 - November 2023

In-Home Support Specialist The Arc, Norwich, CT

• Provided transportation and appointments management.

- Completed regular check-ins and progress report for each client.

• Gained extensive knowledge in data entry, analysis and reporting.

• Demonstrated respect, friendliness and willingness to help wherever

- Self-motivated, with a strong sense of personal responsibility.

• Monitored clients' overall health and well-being and noted significant

- Completed entries in log books, journals, and care plans to accurately document and repert patient progress.

• Transported clients safely to various appointments or community events using adaptive equipment when necessary for accessibility

- Collaborated with interdisciplinary teams, sharing vital information about clients progress and adjusting care plans as necessary for optimal outcomes

• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Facilitated social engagement for clients by accompanying them on outings and assisting with community integration activities.

• Assisted with daily living activities, running errands, and household chores.

EDUCATION

December 1996

Bachelor of Science Psychology

University of New England, Portland, ME



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