D

Erica DeWitt

1-385-***-****

ericadewitt**@gmail.c

om

Salt Lake City, Utah

84118

WWW: Bold Profile

SUMMARY

My primary objective is to support the functioning of business operations by coordinating operations and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members and setting clear goals for the best performance. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

SKILLS

Cash handling

Account Management

Computer literacy

Microsoft Outlook

Guest Services

Front desk

Sales management

Sales

Microsoft Office

Account management

Microsoft Powerpoint

Conflict Management

Customer Service

Technical Support

Computer networking

Retail sales

Management

Operating systems

Computer Networking

Guest services

Leadership

Marketing

Upselling

Operating Systems

Store Management Experience

Office Administration

Help Desk

Night Audit

Google Drive

Conflict management

Troubleshooting

Commercial Cleaning

Sales Management

Shift Management

Cash register Technical support

Adobe

Cash Handling

Guest Service

Office Management

Management property and storage

manager experience

Most things are already transferable

sills for the job and always willng to

learn and gel to my atmosphere.

Customer service

Laundry

Retail management

Employee Supervision

Bookkeeping

Workforce Management

Staff Management

Expense Reporting

Compliance Monitoring

Operations Management

Inventory Control

Billing

Team Supervision

Administrative Support

Supply Management

Account Reconciliation

Scheduling and calendar management

Project Management

Workflow Optimization

Event Coordination

Business Administration

Facility Management

Windows

Reception

Live Chat

Salesforce

Quality Assurance

Shift management

Mechanical knowledge

Data Entry

Front Desk

Front Office

Live chat

Scheduling

Report Writing

Organizational Skills

Meeting planning

Workflow Planning

Administrative Oversight

Scheduling Coordination

Mail handling

Customer Relations

Employee Training

Financial Reporting

Document Management

Report Preparation

Budgetary Planning

EXPERIENCE

Office Manager

Southwest Construction Supply/ Aug 2021 to Sep 2023 Daily operations, marketing, inventory, customer services, sales, open and close office, administration and reception duties.

Night Auditor

Holiday Inn & Suites/ Jun 2021 to Oct 2021

Run audit build audit team front desk duties guest services etc EDUCATION AND TRAINING

General Studies

Granite Peaks May 1999

Salt Lake City, UT

LEADERSHIP EXPERIENCE

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Contact this candidate