GM Gwendolyn Mayweather

Fort Worth, TX ***** 214-***-**** ad4fuw@r.postjobfree.com

PROFESSIONAL

SUMMARY

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. SKILLS Industry Expertise

Portfolio Management

Strategic Planning

Effective Communicator and

Public Speaker

WORK HISTORY OWNER 11/2011 to CURRENT

Carrie's Cakes Fort Worth, Texas

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

CLAIMS SPECIALIST 09/1994 to 09/2007

Travelers Richardson, Texas

Processed group medical, dental and hospital claims CLAIMS EXAMINER/CUS 06/1990 to 04/1994

August Internatonal Corporation Dallas, TX

Prepared summaries of damage, payments and policy coverage. Investigated and processed insurance claims for policyholders. Finalized files for insurance claim payment release. CUSTOMER SERVICE REPRESENTATIVE/OFFICE 10/1984 to 08/1989 CLERK

Group And Pension Administrators Dallas, Texas

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.

EDUCATION

Real Estate Licensed Real Estate 02/2013

Tarrant County College District, Fort Worth, TX

Workers Compensation 03 Licensed Workers Compensation 04/1994 Leonard School of Professions, Dallas, Texas

No Degree Occupational Therapy 06/1984

Northeast Louisiana University, Monroe, Louisiana

High School Diploma 05/1982

Captain Shreve High School, Shreveport, Louisiana