Josette Lopez

Ph.: 323-***-****

Email: ad4fur@r.postjobfree.com

Extensive experience as a receptionist with experience of answering phones, scheduling appointments, greeting customers, guests to the establishment and taking messages.

Filed, answered calls on a multiple phone line (average 100) transferred calls.

Experience with Microsoft Word and Outlook, Excel, and PowerPoint.

Greeted visitors and signed in and out of visitors.

Scheduled appointments and ordered office supplies.

EDUCATION/TRAINING/CERTIFICATION

High School Diploma, Whittier High School, City of Whittier

Medical Assistant program at Nova Institute of Health and Technology

TECHNICAL ENVIRONMENT

Skills: Self-motivated, detailed, and organized, Strong verbal and written communication abilities, Team player, positive attitude, determined, Works well in a fast-paced environment, Adapts quickly to new concepts, willing to learn, Leadership skills, Accounts Receivable

MAJOR ASSIGNMENTS

Apria Healthcare (Irvine) Jul 2022 - Dec 2022

Customer Service

Responsibilities:

Worked with their programs, Input patients demos, insurance.

Experienced with Closets, processing them. Creating intakes, in both programs. Creating work orders, pick ups.

Received calls from customers looking to find out information about their workman’s comp plan.

Marshall facilities Office Jan 2022 - Feb 2022

USC Marshall School of Business

Customer Service

Helped with all maintenance orders for 4 of the halls, ordered supplies.

Responsibilities:

Answered Incoming calls and sold merchant accounts to business large and small.

Made outgoing calls, contacted potential customers, and ensured they submitted the proper documents to complete the merchant account application.

Truck Pro, Buena Park, CA Aug 2021 - Jan 2022

Accounting Clerk

Responsibilities:

Data Entry, Did all invoicing for 3 stores.

2 in Fresno, CA and 1 in West Sacramento.

Filing in alphabetical order.

Scanned documents.

Helped the store Managers.

Dental Studio, Montebello, CA May 2019 - Jul 2019

Receptionist/Administrative Assistant/Customer Service

Responsibilities:

Data entry.

Billing and payments.

Scheduling for pick-ups and delivery.

Answering phone calls directed them to the right person.

Central Garden and Pet Company, Santa Fe Springs, CA Oct 2017 - Oct 2018

Receptionist/Administrative Assistant

Responsibilities:

Answered high volume of calls and directed them to the right person.

Dealt with the special vendors on a daily basis.

Handled all checks from drivers manifest and lockbox services.

Sorted mail and directed to the appropriate person.

Scanned and filed documents.

Various tasks from the whole office.

Bayview Landing Senior Apartments, Newport Beach, CA Aug 2017 - Oct 2017

Receptionist

Responsibilities:

Answered phones, scheduled appointments and took messages.

Responsible for providing excellent customer service skills.

Assisted property manager in recertification and renewing their lease another year.

Sent out interview letters for the wait list.

Tarzana Treatment Center, Long Beach, CA (Volunteer) Jul 2016 - May 2017

Receptionist

Responsibilities:

Responsible for providing excellent customer service.

Filed, answered calls on a multiple phone line (average 100) transferred calls.

Experience with Microsoft Word and Outlook, Excel, and PowerPoint.

Greeted visitors and signed in and out of visitors.

Scheduled appointments and ordered office supplies.

Dr. David M. Frisch, Beverly Hills, CA Dec 2015 - Jun 2016

Receptionist

Responsibilities:

Responsible for greeting patients.

Verified Insurance.

Scheduled appointments.

Updated charts.

Filled prescriptions.

Nicolas, Commerce, CA Jan 2000 - Oct 2015

Receptionist/Greeter/Hostess

Responsibilities:

Responsible for greeting customers and guest to the establishment.

Provided excellent customer and communication skills.

Experience working well under pressure and multitasked.

Earlier Positions Include:

United Memorial, Santa Fe Springs, CA

Receptionist

Responsibilities:

Answering of phones.

Scheduling and cancellation of appointments.

Filing and Data Entry.

Universal Computers, La Habra, CA

Receptionist

Responsibilities:

Answered high volume of calls in a timely manner.

Filing and copied documents as needed.

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