Ceara Spurlock

**** *** ****** *****

Dallas, Texas 75232

214-***-****

OBJECTIVE: Obtain a challenging position where I can develop, implement, and coordinate skills, where my Knowledge will be utilized, and my accomplishments will contribute to the overall success of the organization.

Administration Skills

Strong Communication and Human Relationship Skills

Scheduling

Windows XP

Charting

Filing

Meditech

HIPAA

Computer Skills and Knowledge of relevant Software with Proficiency in Quickbooks, ACT!, MS Word, Excel, Outlook, Needles, and Lacerte

Superior Customer Service Skills

Multi-Tasking in a fast-paced administrative environment Currently

Project Oriented with knowledge of all office functions

Excellent Issue Resolution skills with great ability to work under pressure

Organizational Skills

Quick Learner

Adaptable (work in changing environment)

Detail Oriented

Time-Management

PROFESSIONAL EXPERIENCE

Zwicker & Associates – 07/2019– Currently

Litigation Assistant

Create highly researched and articulate legal paperwork

Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.

Assisting with the preparation, filing and service of pleadings.

Process settlement agreements

E -file legal documentation to the appropriate court

Provide customer service for clients

Preparing documents for court hearings, scheduling meetings, and providing case status updates to clients

Law Office Of Nick Nemeth – 01/2018 – 06/2019

Assistance Case Manager

Assist the Case managers on multiple cases

Implementing data for each case

Data Analyzing and Formulating Reports for clients with very specific information for each Individual case

Calculating IRS balances and imputing each data unique for each individual case

Meeting with clients about preparing taxes information needed to ensure clients are getting the best understanding

Pull each individual transcript directly from the IRS and updating profiles monthly

Continuously communicating with each client on a case by case basis Diamed Medical Supply – 06/2017-12/2017

Houston, Texas - Customer Service Representative/Billing Department

General Clerk Duties

Type Notes

Sorting Mail

Enter Doctor and Patient information

Research and Determine status of Medical and Medicare Collections of patient deductible of Medicare and secondary insurance

Customer Service Inbound and Outbound

Enter new eligible employee and dependent coverage information

Researched Unidentified Claims with missing data such as social security numbers. Knoxtile – 07/2016-05/2017

Dallas, Texas – Administrative Assistant

General clerical duties including Typing, Printing, Photocopying, Faxing and Mailing

Organize and input all projects into ACT! and Quickbooks for Project Managing.

Schedule and Coordinate meetings, appointments and travel arrangements for managers or supervisors.

Create bids for contractors using math for conversions and estimating.

Communicate with clients either by phone or email to follow up on project status.

Assist in the preparation of regularly scheduled reports.

Meeting and Communicating with Supervisors for problem resolutions.

Assist Sample Department with pulling, packing, and shipping packages. Grambling State University – 01/2014 – 5/2016

Grambling, Louisiana – Admission Administrative Assistant

Assisted students and potential students with any needs and concerns by explaining department procedures, guidelines, services and processes.

Answer phone and responded to emails from potential students and teachers.

Utilized software such applications such as Word, Outlook, Excel, PowerPoint and File Management.

Support Counseling and advising departments in all areas of the college with Class or room Scheduling, Administration of Student Records, Test Administration. EDUCATION

Grambling State University

Bachelor of Science

Major: Biological Sciences, May 2016

GPA 3.2

Lincoln High School

Diploma

August 2008- May 2011

GPA 3:5

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