Service Representative Patient

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

XZAVIA

HALL

X

H

McDonough, GA 30253, 503-***-****, ***********@*****.*** Personable Patient Service Representative skilled in managing expectations with timely information and clear communication. Offers great people skills, knowledge of facility operations and detail-oriented approach to documentation. Team-oriented with strengths in time management and multitasking.

• Check-in coordination • Appointment scheduling • HIPAA compliance

• Epic/Eclinical • Medical insurance verification

Patient Service Representative January 2021 - Current SoutheEast Medical Group Stockbridge, Georgia

• Oversaw front desk operations, including lobby maintenance, patient check-in, and general office reception. Set up patients for appointments with timely benefits verification, referral processing, and insurance authorizations.

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• Collected payments and updated accounts with current payment information. Instructed on different steps and obtained missing information to help patients complete important applications.

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• Maintained data integrity, keeping accurate and concise documentation of patient-related interactions. Administrative Secretary June 2019 - January 2021

Urban League Atlanta, Georgia

• Handled wide-ranging administrative tasks, including typing, word processing and data entry.

• Supported operations by handling office communications, organizing materials and setting schedules.

• Facilitated smooth meetings by organizing travel arrangements for regional, national and international trips.

• Delivered range of basic and advanced clerical support for daily and special project needs. High School May 2019

Eagles Landing High School, McDonough, Georgia

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