Customer Service Health Information
Resume:
Jessica Rutherford
*****************@*****.***
PROFESSIONAL SUMMARY
To utilize my computer knowledge, experience, education, and people skills, thereby creating an efficient and positive work setting.
Education
2022 associate degree, Health Information Management Technology
Currently studying for the R.H.I.T Exam
One year, Secretary for W.T. C’s HIT/MCS Club
Two years, Treasurer/Secretary Taylor Fire and Rescue
QUALIFICATIONS
Experienced in health administrative secretarial work and customer service.
Skilled and proficient at multi-tasking in a high-pressure environment
Trustworthy and confidential with personnel information, money
Generated reports, using Microsoft programs .
Dedicated and motivated
Accounting, year end and tax experience
PROFESSIONAL EXPERIENCE
Kelly Services Inc. (January 2023-March 2023)/Trempealeau County Human Services/Aging & Disability
Administrative Specialist (January 2023-November 2023)
●Issue receipts to all persons/departments who bring payments to the office and forward all money to the fiscal/support staff supervisor
●Prepare billing data for transportation services
●Take and transcribe ADRC Supervisory Board minutes, type, and post agenda, prepare public hearing notices
●Gathered data for reporting purposes
●General Administrative tasks
Waumandee Bank-Blair, WI.
Teller (August 2021-November 2021)
●Accurately and efficiently complete customer transactions
●Mathematics and numeracy
●Accuracy
●Attention to detail
●Written and verbal communication
Achieve Physical Therapy-Arcadia, WI.
Office Assistant (May 2020-August 2020)
●Assisted patients with intake paperwork
●Scan paperwork into their electronic medical record
●Schedule patients
●Verify insurance eligibility
Daily Double & Taylor Motel-Taylor, WI. Bar Partner/Motel Manager (Aug.2016-December 2020)
●Handled between $800 and $3,000 in sales and tips depending on the day
● Provided personable customer service
●Kept inventory and received products
● Gathered and totaled amounts for taxes and end of the year reports
●Organized and filed all invoices for the year
●Assisted inspectors with both businesses
EDUCATION
●Western Technical College-La Crosse WI.
●Health Information Technology (September,2020 – April,2022)
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