Objective: HIM Professional, motivated, self-starter with over 18 years of experience in Medical record and patient registration, ability to lead and mentor staff, and meets departmental goals.

WORK EXPERIENCE:

Parkland Health & Hospital System

Oct. 2004- Present Medical Records (Birth Registry) Dallas, TX

Comply with JCAHO and HIPAA rules and regulations, gather and verify patient demographics, type birth certificates, process and work Medicaid report, process and work daily unresolved list, work error report, and run daily uploads, complete, and report all birth certificates to the Texas State Bureau of Vital Statistics in Austin daily or within 5 days of baby’s birth

Strong time-management and multi-tasking capabilities

Ability to handle confidential and proprietary information appropriately.

Annual training to learn about products, procedures, and technical systems as you grow in this role.

Apr. 2004- Oct. 2004 Medical Records (Discharge Analyst) Dallas, TX

Respond to patient information in a timely and professional manner

Responsible for storage of current discharge medical records. Assure appropriate sign out procedures and trading procedures are followed upon request

Ensure completeness of all medical records. Assemble discharged patient charts and analyze for completeness of all clinical staff signatures, dates, and credentials.

Maintain "Incomplete Record" area. Assure compliance with Medical Staff Policy, JCAHO, CARF and Federal and State guidelines. Notify and follow up with individual clinician/physician of their patient's incomplete medical record.

Children’s Medical Center

Nov. 2003- Apr. 2004 (Patient Access Rep) Dallas, TX

Performs routine registration activity including verifying patient demographic information, processing point of service payments

Performs routine patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol

Comply with JCAHO and HIPAA.

St. Paul University Hospital

Mar.2001 –Sep. 2003 Registrar/ Insurance Verifier Dallas, TX

Collect and verify patient demographics

Complied with JCAHO and HIP AA rules and regulations

Collect patients’ payments and co-pays

Registered patients for visits

Verify insurance and get pre authorizations

EDUCATION

Dallas Baptist University

Jan. 2015- Aug.2016 MBA (concentration of Healthcare Management) Dallas, TX

Dallas Baptist University

Sep. 2009-Dec. 2011 Bachelor of Arts and Science (Health Administration) Dallas, TX

Mountain View College

Jan. 2007-Dec. 2009 Associate in Applied Arts and Science Dallas, TX

AmeriCorps

Jan. 1996- Jan. 1997 Corps Member Dallas, TX

SKILLS

Six Sigma

Strong Negotiation/ Communication

EPIC

Ability to work under pressure

Time Management

Conflict Resolution

Leadership

Adaptability

Outlook

Projects empathy

Great oral and written skills

Multi-task

Typing

10 key

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