Confidential

CANDIDATE

Candidate: Nashwa M. Hamid

Nationality: American

Gender: Female

OTHER RELEVANT DETAILS

Contact Numbers (Mobile): +974-********, +974-******** Primary email: ad4frc@r.postjobfree.com

Soonest to join: TBD

EXECUTIVE SUMMARY

Nashwa M. Hamid, a Senior C-Level bilingual PA / Office Manager with over 27 years of International experience, currently residing and working in Qatar. Current and previous roles include; working for a semi Government & Governmental, Private and Fortune 500 institutions, along with, royals, diplomats and senior governmental officials alike, Within the Oil & Gas, Telecommunications and Aerospace verticals and sectors in the EMEA, Europe and Americas. In Addition to Ms. Hamid’s focus, dedication and prodigious work ethic, tenacity and communication skills have been key to her success, notwithstanding the transferable business skills obtain through her career to date, including financial banking and investments further validate her position as a valued asset within any organisation, Ms. Hamid’s objective is to seek advancement in a mid to a large size company/organization at a senior or managerial level, where she can utilize her global exposure experience and transferable skills. Ms. Hamid has the effective communication skills including verbal and written. She demonstrates the willingness to be flexible and adaptable to changing priorities. Proven ability to work effectively independently and in a team-oriented environment. Strong multi-tasking and organizational skills. Proven ability to meet deadlines Computer skills include: Proficiency in XP, Windows 8, 7, & Windows Vista: Word, Excel, Outlook, Mail Merge, SAP, Microsoft Word, Print shop, PowerPoint, Access, Act and Siebel (major database software), Oracle 8i, 9i, Visio, Flash, net savvy, Control and Variance Program (C & V), Microsoft Outlook, Side Kick, Lotus Notes, and very good bookkeeping skills on Quicken 4, good knowledge of Bloomberg, J.D. Edwards and very good analytical skills. QUALIFICATIONS

Sep. 89 – May 93 BA – English & European Lit.

Faculty of Arts, English Department

ADDITIONAL TRAINING AND COURSES RELEVANT TO POSITION

• New York Institute of Finance (Intensive Courses in Back Office Operations), New York, USA, 1998 Global Securities, Custody, Settlement and Clearance, Parts: I, II, and III

• STMC Training Institute, Virginia, USA, 2002

Oracle Developing Courses (SQL, PL/SQL) Oracle 8i, 9i and good experience with 11i Developer 2000 (Forms & Reports), Designer 2000, PL/SQL, stored procedures, triggers, and flex. Fields

• Rockwell Collins University, Virginia, USA, 2008 - 2010 Multiple courses in: Document Creation and Retention, Workplace Violence Prevention Program, Advanced Business Writing: Part 1, Ethics Refresher FY09, Export and Import Compliance, Handling Proprietary Information, Knowledge Worker File Share Training, Legal Compliance General

Confidential

Awareness I, Legal Compliance General Awareness II,, Understanding Diversity and Inclusion, Workplace Violence Prevention Program

EXPERIENCE

CURRENT POSITION

Feb. 2022–Present Admin. Support Specialist - BOING INT’L, QATAR

• Identify local suppliers in Qatar and in the GCC with the items Boeing employees at the base need to procure for

• Liaison with BQI procurement team and Boeing on base staff members requesting items with certain specs and with vendors

• Monitor quotations and negotiating prices before submitting PRs for approvals

• Track shipments coming from the States via TAV and/or Bessy applications until customs clearance and delivery

• Receive purchased goods and delivering them to different bldgs., i.e. MNX, Ops, Life Support and Training

• Update BQI team during weekly staff procurement meeting of all pending in que items

• Approve PRs and noting description and initial requestor for Program Manager’s final approval

• Run a quarterly financial report on all expenses incurred quarterly, semiannual and annual and submit for management’s review and for auditing purposes

• Coordinate with IT team to support infrastructure requirements

• Plan and implement logistic needs

• Any request required by my direct line manager/Sr. Program Manager/Site Lead Jul. 2019 – Aug. 2021

Group CEO’S Office Manager, (GCEO resigned for the merger) - MASRAF AL RAYAN BANK, DOHA, QATAR

• Manage daily protocol of the Group CEO’s office workflow and meetings with internal staff and external clients

• Drafts and prepares correspondence on behalf of the Group CEO and for the Chairman as well

• Ensures a professional and positive image and impression received by his guests, external and internal clients as soon as they get into his executive floor

• Providing a weekly overview and forecast of the Group CEO’s weekly calendar

• Complete and thorough detail plans with all of its logistics on his trips; whether to the States, Far East, and/or Europe

• Preparation of Board of Directors quarterly meetings and Ordinary General Assembly meeting that includes H.E. the Chairman Mr. Ali Al Kuwairi and other renowned board members

• Responsible for his personal real Estate, private properties, and all/any issues with his family whether in Doha or abroad

• Dealing directly with QCB (Qatar Central Bank), the office of the Governor and Deputy Governor

• All of Group CEO’s high profile clientele and VVIP I am dealing with including Emiri Diwan staff, Ministry of Defence, etc.

• Taking care of other meetings for Group CEO including: QSI (Qatar Sports Authority), PSG Paris St. German, and Msheireb

• Very good banking knowledge on Nikki, S&P quotations that I am providing for the Group CEO upon request

• Interacting with all of his top managers and GMs’ on a daily basis

• Providing my work input on a quarterly basis as far as projects I am handling and/or tasks am assigned toAny other tasks requested by the Group CEO and/or the Chairman

Jul. 2018 – June 2019

Road Occupancy Sr. Administrator, (Temporary/Contracting) - MWH Stantec UK. Limited, Doha, Qatar

• Administrative Support to the Project Manager

• Direct conversion between English and Arabic on live meetings or conference calls

• Maintenance and control of Ashghal’s CDMS site, SharePoint and CTS (while CDMS is not available)

• Document Control of all the Project documentation and minuting of all meetings

• Preparation of all the Legal documentation (in Arabic) to be submitted to the President’s Office and the Ministry of Municipality and Environment’s Minister

• Coordination with PWA (meetings, events, presentations, etc.)

• Support Contract Reporting Process

• Follow safe work practices and adhere to Ashghal’s guidelines and policies for planning and executing work in a safe manner Confidential

Jan. 2017 – Mar. 2018

Office Manager to the Dean of Students Affairs (Qatarization) - Doha Institute for Graduate Studies, DI, Doha, Qatar

• Manage the school’s scholarship program. This includes maintains the database, collaborates with the business manager, the development officer, DI financial aid, and faculty chairs of program level scholarships. Verifies intent of the scholarships are implemented. Complete correspondence with recipients. Insures thank you notes from recipients are received. Send student messages of gratitude to scholarship donors.

• Answer departmental phones and provide backup coverage for the office of the Associate Dean for Academic Affairs.

• Respond to e-mails from students generated by the Share Point web page. Open, organize, and distribute Student Services departmental mail. Schedule appointments and meetings for the academic advisors, including room arrangements, equipment requests, and refreshments.

• Schedule Student Services meetings.

• Prepare correspondence and reports. Organize and maintain template letters and forms.

• Assist with updating and preparing materials for student advising and recruitment activities and mail information to prospective students. Maintain supply of current materials.

• Maintain student files in collaboration with advisors and Director of Admissions Office. Create and maintain student records.

• Provide introductory program information and tours for prospective students.

• Assist with Summer Welcome presentations and new student registration.

• Manages the coordination of the master’s Exam each semester in coordination with the Associate Dean for Academic Affairs.

• Collect and organizes application materials for students.

• Schedule student-faculty interviews for new applicants.

• Provide support as needed for the Dean of Academic Affairs and & Associate Dean for Academic Affairs and perform other duties as requested.

Apr.2015 – Aug. 2016 Office Manager to the Chairman, MD (2 years temporary contract covering for a very long-term maternity leave) Saleh Al Hamad Al Mana Group, Doha, Qatar

Duties / Responsibilities:

• Manages and maintains the Chairman’s calendar and emails and supervise a PA and Executive Assistant on the Chairman’s executive floor

• Manages and executes accurately and professionally the personal requests coming from his residences, domestic staff and family members

• Filters emails, highlights urgent correspondence and details and prints attachments and present them to the Chairman in a manner that allows him the appropriate time to follow up or take necessary actions

• Ensures that the Chairman’s calendar commitments, meetings and travel arrangements, are managed effectively

• Presents a daily folder (as part of his protocol on the executive floor) of documents to be signed and/or reviewed, informs, advises and collects information and details to help troubleshoot issues or matter of concern that are presented to the Chairman

• A weekly overview and forecast of the Chairman’s weekly calendar is presented to him

• Schedules on behalf of the Chairman meetings between his GM’s, direct reports and the committees as well as external high-level executives and senior government officials

• Filters general information, queries, phone calls, and invitations by directing or redirecting to the appropriate persons or departments

• Manages the process of calling for briefing on behalf of the Chairman from start to finish ensuring that he is fully informed, and prepared and briefed on all matters of engagements

• Maintains and keep an accurate record of papers and electronic correspondence on behalf of the Chairman

• Drafts and prepares correspondence on behalf of the Chairman

• Takes and maintains meeting minutes as required and follow up on the follow up issues

• Ensures a professional and positive image and impression received by his guests, external and internal clients as soon as they get into his executive floor

• Provides and accommodates assistance to the Chairman that is in line with his work habits and preferences Apr.2014 – Dec. 2014 Office Manager (Company was merged to a Canadian Co. and downsized its roles in Qatar) Duties / Responsibilities:

• Provide administrative support to Director of Operations Confidential

• Type, format and prepare project documents (including proposals, specifications, reports, contracts, letters, construction review reports, etc.)

• Assist in the administration of contract-based documentation such as addenda, bids requests, certificates for payment, change orders, and certificates of substantial performance

• Document control and project coordination/scheduling

• Provide administrative support to project team members on miscellaneous items such as, scheduling, coordinating travel arrangements, and responding to client enquiries

• Maintain and update master documents and templates in Word, Excel, PowerPoint

• Operate within time constraints and standard documentation practices

• Make contributions to knowledge management and quality control practices

• Attention to Detail: Quality control is a large part of a facilities manager's job. Making sure cleaning, upkeep and safety standards are maintained, or deficiencies are discovered, is key.

• Manage office security, including access cards

• Manage building health and safety, (H&S) and evacuation procedures

• Perform additional support duties as required by the Director PREVIOUS POSITIONS

Oct-2011 – Dec.2013

Office Manager to the CEO (Role was Qatarized) - Qatar National Broadband Network, Q.NBN, Doha, Qatar

Duties / Responsibilities:

• Manage daily protocol of the CEO’s office workflow and meetings with internal staff and external clients

• Supervise a staff of 5/CEO’s secretarial office

• Provide translation/interpretation to CEO from/to English – Arabic in conferences, social events and different materials

• Provide administrative support to CEO’s Office including arranging complex travel itineraries in different time zones, accommodation, appointments etc.

• Prepare reports, agendas and compose correspondence and memoranda in both English & Arabic

• Periodical maintenance to the CEO’s Data base, calendar, and internal and external email filtration

• Prepare monthly report for the CEO on all of the long- and short-term tasks he assigned

• Prepare the CEO’s presentation for the weekly management meeting of all heads of departments

• Closely involved in handling HR issues for newly hired Sr. directors and C level staff members from their signing of their contracts, business visas until they are completely on-board

• Dealing a lot with Amiri Diwan, and many government officials and personnel in different ministries Sep-2010 – Sep-2011

Recruitment Manager - PA Consulting Firm, (Export/Import and HR Placement Recruiting Firm), Washington DC Office, USA

Duties / Responsibilities:

• Day to Day Operation: Eliminate agency spend by utilizing direct sourcing techniques to build a candidate pipeline for onsite positions.

• Manage client expectations – provide guidance to line management and set mutually agreed upon expectations regarding the full life cycle recruiting process.

• Strive to increase diverse representation in candidate pools and interview slates.

• Conduct phone screen interviews for any site positions as requested by recruiters.

• Utilize interview techniques that identify high-potential candidates by applying specific behavioural and situational competency- based, appropriate fit questions for the department.

• Reaffirm his office’s operations values, culture, and opportunities when communicating the offer package to candidates (including compensation, health & welfare benefits, and relocation benefits).

• Enter data into system, ensuring the integrity and timeliness of data entered. Excellent knowledge of ADP

• Business Skills and Knowledge: Complete understanding of the various steps in the recruitment process, highly flexible and motivated, ability to work, independently as well as in a team setting, strong problem solving skills, high ability to manage recruiting projects, excellent multi-tasker and can work well under pressure and under tight deadlines, proven organizational, interpersonal and communication skills, as well as sensitivity for handling confidential information, also ability to manage relationships, ability to handle multiple priorities simultaneously

Confidential

Apr-2008 – Aug-2010

Assistant Operations Manager - Rockwell Collins, (Aerospace Company), Washington DC, Rosslyn, VA, USA

Duties / Responsibilities:

• Support one Executive, (Level One: CEO) plus 2 more Executives (Level 2: VP’s) at a more senior level of sensitivity, confidentiality, time management, responsibility and discretion. Constant deals with the Pentagon, Congress and with high official personnel and executives from the White House, FBI, CIA, Secret Service and from different ministries in Washington, DC and nationwide.

• Type and assemble data (i.e. tables, charts, reports, and memorandums) from verbal or written instruction; applies basic knowledge of equipment capabilities to plan details of formatting, spacing and page lay out

• Proofread typed data ensuring proper spelling, punctuation, and grammar usage; may perform minor document revisions to ensure clarity

• Compose letters, memorandums, and recurring reports without dictation, for appropriate signatures

• Compile data from numerous sources and produces summary reports as required under general direction

• Involve mathematical calculations and tabulations in accordance with established methods

• Establish, maintains and revises departmental files and readily identifiable control files for matters in progress

• Maintain calendars, schedule appointments, arrange departmental meetings/conferences, and attend meetings to take notes

• Transcribe recorded dictation for memorandums, correspondence, and reports as required Coordinate travel for departmental personnel

• Track and maintain departmental budgets and assist management in determining budget requirements

• Prepare materials for departmental meetings

• Interface with personnel from numerous Rockwell departments and possible external contacts to exchange information requiring limited interpretation or discussion

• Getting involved on a daily basis with HR issues, payroll and supervising HR Coordinators

• Interface with departmental personnel concerning routine reporting and exchange of information requiring minimal interpretation to proper personnel

Dec-2005 – Dec-2007 Office Manager to Partner – General Manager Arab Centre for Commerce & Real Estate, W.L.L. (Accre) / (Oil and Gas, Construction, Real Estate & Infrastructure Group of Companies), Hawalli, Kuwait Duties / Responsibilities:

• Provide translation/interpretation to PGM from/to English – Arabic in conferences, social events and different materials

• Provide administrative support to PGM’s Office including arranging travel, accommodation, appointments etc.

• Prepare reports, agendas and compose correspondence and memoranda

• Supervise 2 Executive Assistants and a Secretary at the PGM’s Office

• Periodical maintenance to PGM’s Data base, calendar, and internal and external email filtration

• Prepare monthly report for the GMP on all of the long- and short-term tasks he assigned

• Fully responsible for the monthly newsletter of the company and supervising the working team

• Responsible for all Public Relations work of his office including meeting top clients, and Sheikhs, and dealing with graphic design companies

• Using confidentiality, discretion, good judgment and protocol when arranging for private events (domestic and international) for the PGM most of which some guests are from the Royal family in Kuwait and senior Kuwaiti government officials were attending.

• Provide English/Arabic – Arabic/English translation and interpretation. Support when necessary

• Excellent grammar and proofreading skills; excellent oral and written communication, and follow up skills

• Project planning, research and analysis and accomplishment of various tasks, Excellent Organizational Skills

• Responsible for updating company’s current website

• Responsible for the company’s new website (from its design, copywriting, soft launch and final launch)

• Responsible for designing the company’s monthly newsletter

• Responsible for designing any publication of the company, i.e.: (Company’s quarterly profile, logos, business cards, greeting cards, letterheads designs)

• Follow up on internal and external complaints by internal customers and/or eternal clients assuring top quality service

• Any other tasks assigned by upper management

• Handle HR issues from the hiring process until submitting an offer and all of the candidate’s welcome kits, getting on board material until they are finally on the pay roll system Jul-2005 – Sept-2007 Technical English Teacher - IPETQ, Kuwait Confidential

Duties / Responsibilities:

• British Institute for Vocational Courses for Oil & Gas Companies

• For non-Native English Speakers

• Giving vocational training and courses for major Oil & Gas companies’ employees: fire fighters and security guards in Kuwait. Courses including Environment & Health, English Report Writing, Health & Safety, and Refinery & Maintenance. Oct-2003 – Apr-2005 Application Consultant - Masreya Information Systems (Xceed), Cairo, Egypt Duties / Responsibilities:

• (Telecommunication Company) Subsidiary of TELECOM EGYPT

• Capturing customer’s requirement

• Analysing customer’s requirements/business analysis

• Documenting customers’ requirements in a requirement specification

• Implementing applications to suite the customer requirements specifications

• Handling charge requests and modifying applications to suit new requirements Mar-2003 – Sept-2003 Communications Manager - Masreya Information Systems (Xceed), Cairo, Egypt Duties / Responsibilities:

• Scheduling meetings and off-site events that often require the use of catering services

• Excellent grammar and proofreading skills; excellent oral and written communication skills include screening all phone calls, making travel arrangements (international experience), scheduling meetings, maintaining busy calendar, taking and preparing minutes, and preparing presentations for high-level business meetings

• Assist in Completing, processing and tracking Travel and Expense forms, as well as a number of other projects

• Heavy contacts with the previous Minister of Telecommunication and his staff and attending The Minister’s monthly meetings at the Ministry of Telecommunication in Cairo, Egypt

• Ensuring the preparation of various reports including Power Point presentations and Excel spread sheets; Sorting and prioritizing incoming and outgoing mail

• Taking minutes for meetings as well as International conferences

• Ability to learn new technical concepts and use them in day-to-day activities

• Project planning and accomplishment of various tasks, Excellent Organizational Skills

• Ability to adapt to change, receptive to new ideas and situations, ability to communicate effectively with all levels, internally and externally

• Conducting interviews and helping out with HR issues Feb-2002 – Jan-2003

Senior Front Desk Agent / Shift Leader - The Residences at Park Hyatt, Washington, DC., USA

Duties / Responsibilities:

• Upscale European Hotel & Residences

• Register guests into the computer, verifying reservation, address, and credit information

• Accept payment for guests’ accounts both at the time of registration and at check out

• Assist in development of occupancy, revenue, payroll and staffing forecasts

• Monitor and implement departmental operating procedures

• Assist in hiring, developing, counselling, evaluating and disciplining staff in accordance with hotel policies and procedures

• Daily communication with Hyatt’s Residences; most of them were businessmen, diplomats and well known international political figures to ensure an excellent customer service is being provided to them on a daily basis

• Train and develop all Front Office staff in sales, technical and operational procedures

• Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties Nov-2000 – Jul-2001 Office Manager to Treasurer of North America & Canada HSBC Bank, Headquarter, Midtown Manhattan, New York, USA Nov-1999 – May-2000 Executive Administrative Assistant (Floater) Confidential

Goldman Sachs & Co., Financial District, New York, USA Aug-1997 – Oct-1999 Executive Assistant to CEO

Bankers’ Trust Company, (Deutsche Bank), New Jersey, USA Oct-1995 – Jun-1997 PA to HE:

Prince Bandar Bin Abdul Aziz Al Saud, KSA Ambassador to the United States, Washington, DC, USA

Aug-1993 – Aug-1995 PA for 2 US Ambassadors

HE Robert H. Pelletreau, & HE Edward W. Walker, Cairo, Egypt

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