Ann Gilbert

North East, PA *****

ad4fqt@r.postjobfree.com

+1-716-***-****

Willing to relocate bringing 30 years of customer service, finance, business experience. Willing to relocate to: Erie, PA - Columbus, OH - Cleveland, OH Authorized to work in the US for any employer

Work Experience

Payroll Accountant

Barnhart Transportation LLC - North East, PA

November 2023 to Present

Office, Shop, driver payroll/AP accounting. 8 company umbrella. Customer Experience Expert/Payroll Admin

Bed Bath & Beyond - Ocoee, FL

September 2017 to Present

Payroll, Corporate incoming calls, CCPA, Account management Payroll/Accounting Clerk

Infinity Resources, Inc. - Erie, PA

April 2023 to October 2023

Temp service payroll processing. Payroll Balancing, Accounting, and Data entry. Supervising Agent

Owen Wilson Agency

November 2016 to September 2017

Clerk/Treasurer

Village of Sherman - Sherman, NY

June 2007 to October 2016

Payroll, Billing, Collections, Meeting Minutes, Records Management Zoning Secretary

Town of Mina

June 2014 to June 2016

Zoning legal posts

Meeting Agenda

Meeting Minutes

Mailings

Filing

Records Management

Independent Consultant/Leader

1999 to June 2016

The Pampered Chef

Kitchenware Sales

Team Management

Breakfast/Dessert Cook

Aintz Restaurant - Sherman, NY

June 2006 to November 2006

Medicial Records Clerk

Westfield Family Physicians - Westfield, NY

1999 to 2004

Salad/Sandwich Line Cook

Westfield Family Physicians - Findley Lake, NY

August 1999 to November 1999

Cook

WCA Hospital - Jamestown, NY

1993 to 1999

Yellow Goose Markets Mayville, NY 14757

Front Office Clerk

Deb Shop - Olean, NY

1992 to 1993

Cook

Pizza Hut

1990 to 1992

Education

Associates in Food Service Management

Alfred State College - Wellsville, NY

1990

Associates in Business Administration

DuBois Business College - DuBois, PA

1988

Skills

• Associates Degree in Business Management/Food Service Management. Nine year's working in an executive administrative office position Strong self-motivator and productive skills. 30 years of customer service/Sales skills Knowledgeable in office equipment such as computer, scanner, copier, fax machine, and laminators. Well-organized and efficient. Self-motivated, assertive and can quickly learn new procedures and methods. Professional demeanor. Dependable

• can work without supervision; able to follow directions, both oral and written. Able to work under pressure and meet deadlines. Work well with a diverse group of people. Honest, friendly, excellent communication skills. Demonstrated accuracy, and attention to detail. Work well in a team environment. Committed to assisting others. Collected, posted and deposited revenues for municipal entity. Posted vendor invoices for payments. Prepared annual budgets with mayor for board approval. Reduced delinquencies through collection procedures. Payroll and Human Resources skills. Wrote and executed Grant application which enabled implementation of new software. Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office Able to use MS Access. Excellent skills in preparing and maintaining spreadsheets. Business correspondence writing letters and memos, editing for content, spelling and grammar. Able to learn new software applications with ease. Multi screen functions Ann M. Gilbert 1001 Bristol Lakes Rd., Apt. 202 Mount Dora, FL 32757 716-***-****

• ad4fqt@r.postjobfree.com

• Office Administration

• Team Management (2 years)

• Culinary Experience

• Management

• Catering

• Office Management

• QuickBooks

• Office experience (10+ years)

• Supervising experience

• Budgeting

• Accounting (10+ years)

• Typing

• Accounts Payable (10+ years)

• Bookkeeping

• Oracle

• Accounting software (10+ years)

• Data collection (10+ years)

• Microsoft Excel

• Microsoft Word

• Bank Reconciliation

• Accounts Receivable

• General Ledger Accounting (10+ years)

• Customer service (10+ years)

• Microsoft Office

• SharePoint

• Data entry

• Payroll

• Nutrition

• Food service

• Writing skills

• Filing

• Administrative experience (10+ years)

• Word processing

• Payroll

• Bookkeeping

• Accounts payable

• Kronos

• Accounts receivable

• QuickBooks

• Account reconciliation

• Typing

• Records management

• Office management

• Salesforce

• Google Docs

• Product demos

• Cash register

• Windows

• Guest relations

• Cooking

• Budgeting

• Hospital experience

• Team management

• Hotel experience

• Supervising experience

• Order entry

• Guest services

• Google Suite

• Microsoft Access

• Front desk

• Cash handling

• Data management

• General ledger accounting

• Oracle

• Jira

• Clerical experience

• Data analysis skills

• Driving

• Sales

• Route driving

• Retail sales

• Public relations

• Management

• Food service management

• Microsoft Word

• Analysis skills

• Microsoft Excel

• Treasury management

• Data entry

• Medical office experience

• Computer skills

• Nutrition

• Food service

• English

• Communication skills

• HRIS

• Microsoft Office

• Conflict management

• Computer literacy

• Writing skills

• Filing

• Time management

• Microsoft Outlook

• Personal assistant experience

• Hospitality

• Food preparation

• Care plans

• Cleaning

• Floor care

• Custodial experience

• Assistant manager experience

• Grocery store

• AI

• Microsoft Powerpoint

• POS

• Restaurant experience

• Executive administrative support

Certifications and Licenses

Driver's License

Assessments

Customer service fit — Proficient

July 2021

Measures the traits that are important for success for customer service roles Full results: Proficient

Administrative support professional fit — Proficient June 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Administrative assistant/receptionist — Completed

June 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Customer service — Proficient

June 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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