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Front of the house management

Location:
Klamath Falls, OR
Posted:
March 19, 2024

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Resume:

Deanna Magnusson

Food and Beverage Manager

Sherwood, OR 97140

ad4fqo@r.postjobfree.com

+1-503-***-****

I am a highly motivated and progress-focused Food and Beverage Manager, with a long-standing background in the hotel and hospitality industry.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Food and Beverage Manager

Hilton - Beaverton, OR

August 2023 to Present

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

• Preserve excellent levels of internal and external customer service

• Design exceptional menus, purchase goods and continuously make necessary improvements

• Identify customers needs and respond proactively to all of their concerns

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Establish targets, KPI’s, schedules, policies and procedures Assistant Guest Services Manager

Big Als - Beaverton, OR

February 2023 to August 2023

Assist general manager and co assistant managers in the performance of their duties and anything asked of me.

Manage staff in all areas.

Maintain positive and fun work environments

Deliver set and manage food and beverage departments Food and Beverage Manager

Aloft hotel - Hillsboro, OR

July 2019 to February 2023

I was the F&B manager. Managing the lounge, events. Breakfast and sales of all f&b. Managing food and beverage operations within budget and to the highest standards Leading F&B team by attracting, recruiting, training and appraising talented personnel Banquet Captain

Embassy Suites by Hilton - Hillsboro, OR

September 2018 to July 2019

Manage staff coordinate events with sales team set rooms break down rooms set schedules for staff Managed staff of 10+

Set up rooms and events up daily

Served food and bartended events

Used Microsoft Excel to make a weekly schedule

Handled all audio visual equipment and set up

Worked directly with clients to oversee event

Communicated with vendors and guests the needs of our clients Made sure VIP service was given by all staff

Dining Room Manager

Jennings McCall - Forest Grove, OR

April 2018 to September 2018

Made sure to give table touch service to the residents. Managed dining room in assisted living and independent living communities. Organized shift rotations and handled schedule for my staff. Held standup meetings with the staff prior to meal times. Participated in daily meetings with all managers.

Served when needed. Provided training of the staff. Night audit/MOD

Marriott International, Inc. - Las Vegas, NV

August 2017 to March 2018

Processed all guests logs, audits, reports and budgets. Check in and out all guests. Assist guests with any requests. Acted as manager on duty on property. At your service agent

JW Marriott Desert Ridge - Phoenix, AZ

May 2017 to August 2017

Handled all outgoing and inbound calls. Lia son between departments. Entered all guests requests into guestware. Assisted with check-in and check-out procedures. Banquet Captain

Embassy Suites by Hilton - Hillsboro, OR

May 2014 to April 2017

Managed staff of 10+

Set up rooms and events up daily

Served food and bartended events

Used Microsoft Excel to make a weekly schedule

Handled all audio visual equipment and set up

Worked directly with clients to oversee event

Communicated with vendors and guests the needs of our clients Made sure VIP service was given by all staff

Banquet Server and Bartender

Marriott International - Portland, OR

November 2007 to April 2017

Set dining tables according to type of event and service standards. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

Poured drinks using standard pour according to specifications. Waited on multiple customers at the bar and throughout the bar area. Education

High School Diploma

Century High School - Hillsboro, OR

2001

Skills

• CASH (10+ years)

• CASH HANDLING (10+ years)

• FAST LEARNER (10+ years)

• PROBLEM SOLVER (10+ years)

• Microsoft office (5 years)

• Excel (5 years)

• Basic Computer Skills (10+ years)

• Leadership Development (1 year)

• Management (2 years)

• Auditing (Less than 1 year)

• Server (10+ years)

• Bartender (8 years)

• Fosse (1 year)

• Food (10+ years)

• Food preparation

• Restaurant management

• Microsoft Excel

• Leadership

• Inventory control

• Serving

• Communication skills

• Banquet Experience

• Catering

• Restaurant experience

• Food service

• Hotel experience

• English

• Guest Services

• Hotel experience

• Guest services

• Hospitality

• Customer service

• Typing

• Leadership

• Events management

• Restaurant experience

• Cash handling

• Serving

• Bartending

• Quality control

• Sales

• Conflict management

• Cash register

• Google Suite

• Google Docs

• Retail sales

• Front desk

• Microsoft Publisher

• Teaching

• Supervising experience

• Budgeting

• Recruiting

• Event Planning

• Night Audit

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• English

• Microsoft Office

• Communication skills

Certifications and Licenses

Food Handler

Food Handler Certification

Bartender License

OLCC Service Permit

Driver's License

Additional Information

Skills

Organized and efficient server Cash handling expert Thrives in fast-paced environment Bar terminology

Fast learner Courteous, professional demeanor

Clear and effective communication Committed team player Guest satisfaction specialist Up-selling capability Natural leader Quick problem solver

Service-oriented Engaging personality

Special events planning Highly reliable

Liquor, beer and wine knowledge



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