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Customer Service High Volume

Location:
Grapevine, TX
Posted:
March 19, 2024

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Resume:

Richard Inge

817-***-**** · ad4fqe@r.postjobfree.com

SUMMARY

Experienced Recruiter with a successful track record in high volume recruiting in Manufacturing, Distribution, and Warehouse environments. Offers personalized service that promotes referrals and repeat business. Demonstrated ability to lead and motivate employees to optimum performance levels in Sales, Manufacturing, Production, Distribution, and Customer Service. Thorough knowledge and experience in Food production, distribution, and routing. Strong exposure, knowledge, and experience in FDA and USDA regulations. SKILLS

• High volume recruiting

• Sales and customer service

• Manufacturing and production

• Distribution and routing

• FDA and USDA regulations

PROFESSIONAL EXPERIENCE

Senior Recruiter Kelly Services - Grapevine, TX

09/2017 – Present

Description: Kelly Services is a global leader in workforce solutions, offering staffing services to various industries.

Responsibilities:

• Conduct high volume recruiting onsite at DART Container and MTM (Mazda Toyota Manufacturing), hiring 20-25 candidates per month

• Provide guided plant tours and conduct interviews

• Expanded responsibilities to include recruiting for management positions at Nissan and Metalsa Contract Recruiter KeHe Distributors - Grapevine, TX 07/2016 – 08/2017

Description: 1099 Recruiter providing onsite recruitment services to KeHe Distributors, a leading distributor of natural and organic food products.

Responsibilities:

• Recruited and interviewed candidates for warehouse positions

• Built and developed a relationship with a local marketing agency to schedule and manage hiring events resulting in 55 hires

General Manager Ultrapure and Industrial Services - Grapevine, TX 02/2016 - 6/2016

Description: Ultrapure sells and services high-end water purification systems for commercial and industrial applications.

Responsibilities:

• Managed day-to-day operations for a $5.4 million sales and service organization

• Oversaw sales, service, office administration, and P&L

• Implemented strategies to reduce outstanding receivables by 25% through improved debt collection processes

VP Business Development Scobee Foods, Inc. - Grapevine, TX 06/2010 - 02/2016

Description: Scobee Foods, Inc. is a food manufacturing company specializing in the production and distribution of various food products.

Richard Inge

817-***-**** · ad4fqe@r.postjobfree.com

Responsibilities:

• Analyzed business practices and identified areas for improvement

• Led efforts to change company culture to foster collaboration and open communication

• Implemented cost-saving measures, resulting in annual savings of $25,000

• Developed distribution strategy to improve service and achieve 97% on-time delivery Senior Recruiting Specialist Management Recruiters International - Grapevine, TX 02/2002 - 06/2010

Description: Management Recruiters International is a leading executive search firm specializing in the food and beverage manufacturing industry.

Responsibilities:

• Sourced clients and marketed candidates to Fortune 500 food and beverage manufacturing companies

• Developed long-term working relationships through consultative selling and effective negotiations

Operations Manager Scobee Foods, Inc. - Grapevine, TX 3/1999 – 7/2001

Description: Scobee Foods, Inc. is a food manufacturing company specializing in the production and distribution of various food products.

Responsibilities:

• Managed DSD Operations and a team of 10 Route Salesmen

• Developed and implemented a "Pre Sale" route, increasing sales by 30%

• Managed company fleet and equipment/assets in the field Unit Leader, Market/Plant Manager, Route Sales Manager, Route Salesperson Nestle Waters

(Ozarka) - Grapevine, TX

Description: Nestle Waters is a leading bottled water company. Responsibilities:

• Managed sales, distribution, and manufacturing operations for various business units

• Integrated and converted acquired bottling company's customer base to Ozarka

• Managed a team of Route Salesmen and Commercial Salespeople ACHIEVEMENTS

• Route Sales Manager of the Year (Texas)

• Outstanding Contributor of the Year (National project team)



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