Services Director Building
Resume:
Keith B. Williams
Foley, Alabama 36535
ad4fq4@r.postjobfree.com
March 18, 2024
Human Resources
Aspens at Ft. Collins
Fort Collins, Colorado
Location: Position Building Services Director
Dear Hiring Committee:
It is my privilege to submit my resume for consideration for the position of Building Services Director for the Aspens, Ft. Collins, Colorado. I am confident that you will find my qualifications and knowledge meet your organization’s needs. Please accept my resume and supporting documents for this position. My most recent positions were serving as Vice President, Chief Properties Officer, along with Executive Director for the YMCA of Northern Colorado. Just recently, I relocated to Southern Alabama, where I took an early retirement, however retirement isn’t what I expected so I’m looking forward to reentering the work force which met my personal and professional life goals. Please note I left my previous organization in excellent status and are willing to relocate back to Colorado. In addition, I have extensive knowledge and experience working with the front range in Colorado.
While my resume provides further details of an extensive background in community services, volunteer management, facility management, senior services, parks, fund raising, health/wellness and recreation, I would like to bring your attention to a few specifics:
Multiple years of community service management in four organizations (government and nonprofit), which has provided me a diverse knowledge of managing community services, parks, recreation and facility/operational management.
Management of multiple parks, recreation, and multiple large-scale community facilities operations concluding in the achievement of annual positive operational outcomes.
Proven track record in leadership/motivation of hundreds of staff, volunteers, financial and fund-raising development, community relations and special events.
Skilled at financial administration, development of operational systems and strategic long-range master planning.
Management of numerous major capital improvement projects through all processes, including contract and construction management, facility renovations and funding of the projects.
Experienced in all aspects of parks, facility management, community services, including ongoing assessment programs to maintain organizational effectiveness in today’s changing environments.
Experienced in comprehensive facility/building/parks, natural resource management and hospitality services.
Skilled in working with sensitive issues such as wildlife, environmental and other human special interest topics in the public sector.
Skilled at working with executive boards, citizens, commissions, community groups and volunteer committees.
One of my greater strengths is an ability to build relationships with individuals and organizations. I would like to apply these skills as well as my other experiences in service to Aspen at Ft. Collins.
Personally, I have a passion for community services, parks, and community services its mission and the people that this field touches. I am goal oriented, have a strong self- starting work ethic, as well as an excellent record in human services. Just recently I completed an expansion for my former organization in expanding services to a new community area in Colorado. This involved construction management of a 70,000 sq. ft. new facility and cultivating a large community area in the development of the YMCA within the respective community. In summary, with an eye for details and a vision for the future, I am confident I possess the experience, aptitude and commitment to serve as the Building Services Director for your organization and would look forward in being a leader on your team. Thank you for your consideration.
Respectfully,
Keith B. Williams
Keith B. Williams
9049 Impala Drive, Foley Ala 36535
ad4fq4@r.postjobfree.com
Summary Of Qualifications
Exceptional qualifications in leadership roles in public parks & recreation management, non-profit agency & public/community services administration, leisure services programming, facilities and natural resource management, along with in-depth employee supervision. Excellent communicator with all levels of staff from executive team leadership to entry level. Experienced in facilitating goals & objectives for the success of the governing body.
Skilled at collaborative processes to ensure success of programs. Serve as liaison with organization officials and related association networks. Skilled negotiator in achieving positive effective results, along with the ability to interpret and implement policy.
Excel at long-range master and financial planning, budgeting, fund-raising and fiscal management.
Highly effective communication skills; proven interpersonal skills. Adept at public speaking.
Currently supervise over two hundred people with professionalism, diplomacy and tact.
In-depth facilities management and development including indoor and outdoor facilities that strive to meet multiple community needs. Oversee numerous public capital improvement programs.
Demonstrated success in managing a large number of diverse projects concurrently. Skilled at interfacing with all levels of management, and effective at working with others to achieve organizational goals.
Skilled at the development of short- and long-range strategic plans and establishment of attainable goals, objectives and vision for organizational success.
Professional Experience
Administration:
Directed a recreational community program encompassing 26 developed parks, 1853 acres of open space land, over 36 miles of developed trails, three multi-million dollar recreation/fitness/wellness facilities, along with a variety of other public recreational facilities.
Administer annual progressive community programs and are held accountable in all areas of excellence in planning, facility management, outreach development, youth and adult activities, outdoor recreation/education, sports, athletics, arts and cultural services and aquatics, along with providing senior citizen and community resource services.
Provide administration and management of organization policies for a diverse population and large employee staff. Highly skilled at the public policy development process, along with group facilitation.
Managed multi-million-dollar operation budgets for each organization served, along with numerous capital improvement program budgets. Responsible for all fiscal operations both annually and long term.
Served as staff advisor of multiple organizations’ appointed advisory boards. Skilled negotiator with an analytical mind and the ability to understand complex, legal, financial and intangible concepts.
Developed ongoing collaborative relationships and partnerships with local school districts, non-profit agencies, neighborhood, state/county government and community organizations. Serve as the organization liaison to numerous public-recognized official boards and councils.
Administered all facets of a strong risk management program. Responsible for the health and safety of the public throughout the community parks and recreational resources.
Instrumental in the City of Louisville earning National Gold Medal Award of Parks and Recreation.
Implemented in three organizations operating procedures of efficiency and effectiveness through streamlining of organizational methods and protocol.
Park & PROJECT Management:
Managed numerous Park & Recreation capital construction projects in all phases, including development of bid documents, proposals, contract negotiation, project and construction coordination.
Keith B. Williams, Page 2
Served as Project Manager in the development and coordinating the City of Louisville Parks and Recreation and Senior Services Master Plans. Plans resulted in dramatic community improvements in parks, recreation, trails and human services for older adults.
Direct operations relating to comprehensive facility/building maintenance/grounds programs and custodial services for organizational facilities. Skilled at negotiating contractual services in all capacities with multiple vendors.
Research, plan and prepare data in understandable format for public presentations for park and facility development. Work closely with landscape architects and other professional consultants on land acquisitions and community park development projects.
Created a development plan to obtain both short-range needs and long-range vision of facility/parks improvements that included ongoing improvements and substantial growth.
Recreation & Community Services:
Administered and managed three large scale community/senior/recreation facilities, along with an arts/cultural center involving all aspects of: personnel, building maintenance, marketing strategies, revenue, expenditures, programming, community relations, business and project management.
Oversee comprehensive youth and adult activities, sports, athletic programs and facilities for youth and adults including numerous ball fields, a multi million-dollar sports complex, tennis court complexes, two community swimming pools, ice arena, multi-purpose athletic fields, skating facilities, along with open space, natural resources & trail programs.
Directed comprehensive multiple Community Needs Assessment programs while responsible for Community Master Planning for one of the fastest-growing areas in Colorado over the last decade. Researched and designed evaluative methods to measure effectiveness of specific programs, facilities and services. Responsible for a high level of customer satisfaction within the community in all facets.
Directed and managed two outdoor recreational campgrounds/laboratories for both youth and adults. Both amenities involved partnerships with area natural resources agencies and other related professional organizations. Responsible for creating citywide open space classification system for geographic area.
Researched, developed, implemented, supervised and evaluated community recreation programs among diverse population groups reflective of the community served.
Human Resource Development:
Responsible for managing personnel, including recruitment and selection, compensation, fulfilling ADA/EEO legal requirements, providing team building, mentoring, mediation, facilitation and conflict resolution services. On a regular basis, work closely with department managers in assessing human resource needs and implementing changes. Outstanding creative mind in problem solving.
Develop and manage training and educational programs to assist all levels of employees in their professional and personal skill development. Implement personal human relations philosophy emphasizing support, interpersonal rapport & mutual respect between large work force & public at large.
Adept at public presentations. Organized and presented numerous programs for professional groups. Skilled at providing positive advocating for the governing body in all aspects.
Establish operating policies and procedures; conduct staff advisory meetings, coordinate and delegate personnel operational tasks. Skilled at developing and creating organizational vision through others.
Designed volunteer recruitment, management and development strategies for all professional community service organizations in which employed.
MEMBERSHIP & COMMUNITY DEVELOPMENT:
Through membership and community relationships within three organizations, created programs that improve membership and retention through effective implementation of strategic plans.
Designed short- and long-term properties’ strategic plans that address the preservation of assets of the organizations for the future. Created improved organizational membership growth through effective equipment replacement and maintenance programs.
Designed effective marketing and community public relations programs with systematic methods that promoted membership growth for the respective organization.
Keith B. Williams, Page 3
Developed youth and adult membership program over four-state region. Reversed loss of membership in different targeted areas of the organization to a positive effect over a short time period.
Enhanced relationships and image of the respective organization within the community through positive involvement of staff, volunteers, boards, and personal actions.
FINANCIAL DEVELOPMENT:
Responsible for development of business management plan that established major community recreation/senior center into a 100 percent cost recovery operation.
Directed and designed an organization’s annual giving campaign as well as special fund-raising events that achieved established goals.
Responsible for special project sales through grants, gifts and targeted projects of the organizations.
Established an endowment development and planned giving program from conception to the implementation that involved an ongoing endowment development committee that raised over one million dollars within a two-year time period.
Enhanced relationships of donors through effective communication, cultivation, recognition and involvement with the organization.
Maintained positive relationships with community organizations, business leaders and donors on an ongoing basis.
Employment History
YMCA of Northern Colorado
Chief Properties Officer/Executive Director/Vice President
(June 2019 to 12/31/22)
Regional Facilities Manager
City of Boulder
Parks and Recreation Department
(August 2016 to June 2019)
Vice President of Facilities/Properties
formerly Executive Director of Operations
YMCA of Boulder Valley
Boulder, Colorado (September 2007 to July 2019)
YMCA Senior Director (April 2008)
Director of Recreation and Senior Services
Interim Parks and Recreation Director
formerly Recreation Superintendent
Parks and Recreation Department, City of Louisville, Colorado.
(February 1991 to September 2007)
Executive Director, Finance Director, Field Director and District Executive,
Boy Scouts of America, Colorado, Wyoming, Nebraska and South Dakota (May 1980 to July 1990)
Longs Peak and Black Hills Councils
Education
Master of Arts, 1991, Administration in Recreational Services.
University of Northern Colorado, Greeley, Colorado. Dean’s Citation for Excellence.
Bachelor of Science, 1980, Park Management, Administration of Recreation and Community Education; emphasis Natural Resource Management.
Mankato State University, Mankato, Minnesota. Magna Cum Laude.
Certified National Parks and Recreation Professional
Keith B. Williams
Practical Experience
Recreation, Community Services and Park Management
Facility/Building/Property Services
Senior Services
Volunteer Coordination
Athletics and Aquatics Program/Administration
Facility Management and Planning
Park Development and Management
Maintenance – Facilities and Outdoor Resources
Open Space Development and Management
Outdoor Education
Trail Development and Management
Natural Resource Management
Capital Improvement Projects
Customer Service
Arts and Cultural Services
Volunteer Advisory Boards
Infrastructure Development
Intergovernmental Agreements
Executive Board and City Council Relationships
State, County and School District Relationships
Reorganization of Organizations
Master Planning – Development and Coordination
Finance/Budgeting
Personnel/Human Resources
Staff Leadership
Public Relations
Fundraising/Planned Giving
Non-Profit Organization Management
Program Development and Creativity
Lake Reclamation
Campground Management
Marketing
Community Relations
Partnership Development
Custodial Operations
Boy Scouts of America Organization, non-profit
City Government Organizations
YMCA Organization, non-profit
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