Business Development Account Director

Heather Wolff

513-***-**** **********@*****.*** https://www.linkedin.com/in/heatherwolff

Business Development Representative

Enthusiastic business development representative with excellent persuasive communication skills. Well versed in leading account management and managing multimillion-dollar book of business. Skills include:

New Business Development Solution Selling Top Performer CRM Relationship Management Enterprise Account Management

Experience

Iron Mountain, Remote April 2020 - January 2024

Senior Business Development Representative

Managed a $7M book of 30 accounts and generated new revenue streams. Prospected into dedicated account base for workflow management, digital transformation, IT asset disposition and remarketing, data storage, back up cloud object storage, tape management and secured offline storage solutions. Built and executed territory plans with Quarterly Business Reviews. Ensured information governance of paper and data. Worked with solution architect to craft client’s requirements.

Transitioned from data management to a sell all model of Iron Mountain paper, shred products, digital scanning, and content/classification management.

Utilized Solution Selling using CRM (Salesforce) and excellent remote conferencing presence.

Managed product implementations of cloud storage, digital transformation, records retention, and shred.

Served on the Diversity, Equality, and Inclusion Committee for North America.

Spectrum Enterprise, Kentucky September 2018 - April 2020

Enterprise Account Executive

Prospected new business for dedicated fiber, LAN, WAN, cloud, and voice. Bundled services for fiber, managed security, and Unified Communications SaaS. Led white board concepts for ROI/TCO in network solutions. Utilized Sales Engineer for Infrastructure design and team client meetings. Utilized solution selling with CRM (Salesforce.com) with business acumen.

Motivated team with marketing client emails and engaged channel partners for referral promotional program.

Used consultative approach to market manage services and Unified Communications, achieving 310% of quota in 2018.

RTUI, Cincinnati, Ohio April 2017 - September 2018

Regional Manager

Attained new local business for marketing on back of Kroger register tape. Analyzed marketing programs & in-store redemption data.

Developed sales strategy for team, training and managing a team of 5 contracted 1099 employees.

Cohesion, Blue Ash, Ohio April 2016 - January 2017

Business Development Manager

Prospected new business and account management for staff augmentation and agile.

Windstream, Cincinnati Ohio April 2015 - April 2016

Senior Account Executive

Provided technology, cloud, and infrastructure solutions for executive business.

American Express Corporate Services, Ohio, Kentucky, Indiana February 2011 - March 2015

Regional Manager Business Development

Generated new business for corporate payments solutions. Managed a defined territory to target businesses with annual revenue between $10-250 million. Cold called and networked to target C-level executives.

Generated charge volume by 106% of goal in 2011 and increased charge volume +26% 2012 - 2013.

Additional Experience:

Valpak, Blue Ash, Ohio - Account Manager

WRRM/ WMOJ/Cincinnati Family Magazine, Cincinnati, Ohio - Account Manager

Education & Certifications

Masters in Sports Administration - Ohio University, Athens, OH

Bachelor of Science in Mass Communications - Miami University, Oxford, OH

Agile Six Sigma Black Belt

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