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Customer Service Fork Lift

Location:
Florence, SC
Posted:
March 19, 2024

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Resume:

Lawrence P. Jackson, III ***** Silver Maple Drive

Waldorf, Maryland 20601

Cell: 202-***-****

Email: ad4fon@r.postjobfree.com

SUMMARY OF SKILLS:

Fork Lift Certified

Inventory Specialist

Customer Service

Report Writing

WORK EXPERIENCE:

Anne Arundel County Detention Center March 2021 until present

Detention Officer

Annapolis, MD

Complete intake process upon inmates entering facility

Monitor inmates during travel to recreation room, nursing unit, commissary, attorney visits and other units on campus

Escorts inmates to/from housing units, on campus educational facility

Maintain ongoing visual contact with all youth under my supervision.

Assist youths with their lessons in the classroom,

Maintains peace and order between inmates and conducts conflict resolutions when needed

Assist in meal distribution and medication delegation with medical professional

Secures inmates and government officials safety during bail/bond reviews, official virtual court proceedings and other on campus events

Completes daily inmate manifests, incident reports (when instances occur)

Provides guidance/training to newly hired employees with the daily routines.

Opus Inspection

Machine Operator February 2019 to April 2021

Lorton, Virginia

Test emissions systems for various cars, trucks and other vehicles to pass yearly inspection

Train employees to conduct emissions inspections for the company

Test emissions equipment needed to perform tests

Other duties as assigned by employer

Safeway Distribution Warehouse December 2001 to August 2018

Receiver/Fork Lift Operator Upper Marlboro, Maryland

Worked in the Warehouse Distribution Center.

Directed the trucks to the docking bay to load and unload merchandise.

Processed the loaded merchandise into the data processing system released and received from the drivers.

Obtained the drivers signature on the appropriate documentation on merchandise received and released to them. If the delivery was accurate, I signed the invoices are signed the paperwork for payment to be processed.

Made sure the delivery of merchandise was inventoried properly checking for any damaged merchandise.

Used safe package moving and handing techniques to avoid the minimize risk of injury.

Responsible for physically loading and unloading packages by hand, including placing, pushing, lifting, carrying, and pulling the item in an efficient and safe manner.

Was responsible for the safe, timely, and accurate receipt of items ordered and placed in specified areas of the warehouse.

If there were issues with the shipment, I contacted the supplier or shipper to resolve the problem in a timely manner. This required researching, escalating, and resolving any billing discrepancies. This often-included discrepancies with vendors.

Used shipping management software to support inventory, shipping, and billing activities to help maintain accurate records and keep track of any issues with vendors and shipments.

Loaded/unloaded the merchandise pallets from the trucks using a forklift using the proper safety procedures.

Used the forklift to lift the merchandise pallets to the proper shelves in the warehouse for storage.

Retrieved the merchandise pallets from storage to load them on the shipping trucks to be delivered.

Operated forklift or other hand truck.

Adhere to quality and customer service standards set forth by the company.

Wrapped and staged orders to be shipped.

Inspect and perform maintenance of forklifts and other material handling equipment.

Identified safety hazards in the workplace.

Consolidated partial pallets for incoming goods.

Obtains copy of production schedule or shipping order and transports material or equipment to and from designated areas in the facility.

Moved goods packed on pallets or in crates around the storage facility.

Stacked goods in the correct storage bays, following inventory control instructions.

Checked that loads were secured.

Stacked empty pallets.

Performed daily equipment checks such as recharging the truck’s battery and lubricating equipment.

Removed machine attachments and waste material from machines.

Examined products to verify conformance to quality standards.

Safeway Distribution Warehouse May 1997 to December 2001

Selector Order Puller, Upper Marlboro, Maryland

Built a pallet or pallets for various Safeway stores to be delivered from the warehouse.

Had to locate merchandise and pull the products to build a pallet to be delivered.

Performed request to fill the Safeway stores orders on a day-to-day basis.

Correctly processed various Safeway store orders uploading them into the database.

Used the barcode scanners to locate the merchandise in the warehouse to confirm the item was in stock.

Filled the Safeway store orders. Made sure the orders were filled correctly.

Responsible for boxing up orders and getting them ready for shipping. Accurately inputting customer shipping information, and then using a commercial label printing machine to print the shipping labels.

Made sure the shipment arrived in a timely manner.

SPECIALIZED TRAINING:

Forklift Certified

EDUCATION:

Frank W. Ballou Senior High School, Washington, DC

General Studies, August 1988 to May 1991

Prince George’s Community College, Largo Maryland

Communication Major, August 1991 to June 1993

CERTIFICATES:

High School Diploma

HVAC Certificate

HOBBIES:

Assistant Basketball Coach 2002 – 2012 AAU Organization

REFERENCES AVAILABLE UPON REQUEST

PERSONAL/PROFESSIONAL REFERENCES

Douglas Batton, Former Supervisor 240-***-**** ad4fon@r.postjobfree.com

Rayful Betts, Former Supervisor 703-***-**** ad4fon@r.postjobfree.com

Reginald Brewer, Friend 301-***-****

Sgt. Tammy McCotter, Supervisor 410-***-**** ad4fon@r.postjobfree.com



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