CLYDE HOENKE – ad4fo9@r.postjobfree.com

Professional Summary

A hardworking and reliable individual focused on going above and beyond to support the team and serve customers. Trained in multiple fields and offering top-notch interdisciplinary team support and customer services, inventory and production control and management abilities. Motivated to continue to learn and grow as a professional supportive team associate.

Skills

Medical terminology and equipment Clinical and administrative support Deliver merchandise Deliver merchandise

Clean and sanitize equipment Coordinate hands-on activities Inspect equipment and facilities Update logs and reports Merchandise restocking Safety and sanitation guidelines Experience

Custodian, Pine Forest High School July 2020 – Present Perform general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies. Performs routine maintenance to custodial equipment and supplies. ... May provide vendors with access to areas for cleaning and may answer basic questions. Trained in safe utilization of chemical and cleaning supplies.

Housekeeping/Maintenance North Way Wexford – Wexford, PA 09/2018 to 5/2020 Inspected and maintained facilities to maximize cleanliness and support upkeep targets. Requisitioned supplies and equipment for cleaning and maintenance functions. Notified management about necessary repairs or professional service needs for building operating systems.

Secured all windows and doors after hours to prevent theft and trespassers. 1615 Goodwrench Drive, Wade, NC 28395 (H) 919-***-**** ad4fo9@r.postjobfree.com

Account Safety Technician

Safety Optical Services – Pittsburgh, PA 01/2015 to 08/2018 Consulted with customers to understand their desires and suggest the best products to meet their needs.

Continuously classified and filed records to keep the system efficient and all information organized.

3M safety glasses and respiratory delivery coordination for proper fitting and preformed field vision testing.

Improved customer satisfaction by finding creative solutions to problems Earned reputation for excellent attendance, being a team player and hard work Pharmaceutical Account Specialist

PharmBlue Specialty Pharmacy – Warrendale, PA

01/2007 to 01/2015

Work closely with team members to deliver project requirements, develop solutions and meet deadlines.

Improved profit margins by streamlining operations and workflow and negotiating competitive vender contracts.

Transported prescriptive treatment to customer locations. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Worked with pharmaceutical customers to understand needs and provide appropriate service.

Vast knowledge in 340B blood dyscrasia field.

Triage calls, intake and claim processing, audits, inventory, assist in co payments

JACHO and URAC compliance knowledge

Account Specialist/Compounding Technician

Blue Star Pharmacy – Pittsburgh, PA

01/2002 to 01/2007

Engaged clients with a positive, enthusiastic, and professional approach, building strong relationships with decision-makers.

Provided required administrative support for the account to keep projects on track. Advocated for the client by communicating with internal teams to define clear actions and deliverables.

Developed partnerships with clients as the primary day-to-day contact and go-to, liaising with clients and the agency to ensure coordination and support. Built relationships with new clients, maintained and nurtured business relationships with existing clients.

Transported prescriptive treatment to customer locations. Maintained excellent attendance record, consistently arriving to work on time. Education

Certificate: Pharmaceutical Technician

Robert Morris University - Moon, PA

High School Diploma:

Avonworth High School - Pittsburgh, PA

Sep 2000

May 1985

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