Customer Service Representative

NEVAEH MAHOGANY HAMPTON

*** ****** ** **** ****, SC 29730 803-***-**** ****************@*****.***

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. HIPAA Compliance

Care Plan Adherence

CRM Software

Record Preparation

Technical Proficiency

Customer Retention

Computer Literacy

Conflict Resolution

Performance Metrics

Written Communication

Call Handling

Active Listening

De-Escalation Techniques

Remote Office Availability

Stocker, 09/2022 - Current

Scentsy

Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves. Reduced out-of-stock situations with regular monitoring of product levels on sales floor. Improved customer satisfaction by promptly locating items and providing product information. Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.

Travel Caregiver, 09/2022 - Current

Visiting Angles

Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Assisted clients with activities of daily living, promoting independence and quality of life. Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Front End Associate, 11/2021 - 09/2022

Walmart

Enhanced user experience by designing and implementing visually appealing front-end interfaces. Optimized website performance with efficient coding techniques and regular maintenance tasks. Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.

Maintained consistency in branding, design, and user experience across all digital platforms for a cohesive online presence.

High School Diploma

Northwestern High School - Rock Hill, SC

Gupton Jones College Of Funeral Services

EDUCATION

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