Ian Tyack

US Citizen

*** *** **, #**, *** York NY, 10075 310-***-**** ad4fnr@r.postjobfree.com www.LinkedIn.com/in/Ian-Tyack

Product Manager

Product Management User Experience Roadmaps Marketing Design

Qualifications Summary

Business

Strategic Thinking, Market Research, Product Development, Data Analysis, Budgeting, UX/UI, Stakeholder Management, Problem Solving, Leadership, Communication

Software

Jira, Asana, Productboard, Figma, Adobe XD, UserTesting, SurveyMonkey, SaaS, Google Analytics, Slack, Microsoft Teams, Zoom, Salesforce, Confluence, GitHub, Zendesk

Design

UX & UX Design, Wireframing & Prototyping, Design Analysis, Visual Communication, Accessibility Design, Design Thinking, Design Systems, Design Collaboration

Technology

Internet Technologies, Scripting, SQL, Version Control, API Integration, Data Analysis & Visualization, Workflow Automation, Software Development Lifecycle, Cloud

Strategy

Market Research, Product Vision, Agile, Roadmapping, Risk Management, Cross-Functional Leadership, Product Lifecycle Management, Customer Success & Retention

Other

Advertising, Marketing, Growth, Digital Asset Management, Localization & Translation, Digital Media & Postproduction, Movie, Film & Television Production, OTT, Startups

EXPERIENCE & ACCOMPLISHMENTS

Alset New York, NY, JAN 2020 – Present

PRODUCT MANAGER

Led end-to-end development, testing, release, and post-release iterations for a B2C & C2C mobile app focusing on achieving user growth in the marketplace achieving 1200% growth in first 12 months.

Performed quantitative & qualitative research with customers to understand user behaviors, gather feedback and validate hypothesis to identify product opportunities to prioritize an impactful roadmap.

Led all aspects of the product vision, strategy, development, and execution by assessing opportunities, creating product strategy, and driving product features from concept to validation, launch, and iteration.

Built alignment with cross-functional stakeholders including Marketing, Design, Senior Management, and Engineering, through regular communication specific to each business unit to remove blockers.

Led A/B testing of new features through usability tests, rapidly validating or disproving hypothesis, informed by user data, customer needs & feedback, and technical feasibility.

Led gamification of app to encourage users to engage more, receive rewards and badges to build trust between users leading to 10% less churn and 13% increase in sales conversions.

B&H Photo New York, NY, Jun 2022 – Nov 2022

PRODUCT/PROJECT MANAGER

Led end-to-end product and project management, development, and release of UX and UI features focused on achieving state-of-the-art user experiences for a major B2B and B2C ecommerce site.

As a SME in UX & UI, led project to overhaul global header update for the site using research, design best practices, and A/B testing leading to 6% increase in conversions in the sales funnel.

Implemented global and curated refinements project allowing customers to filter and drill down to the exact product specifications quickly and easily resulting in 13% efficiency gains.

Performed quantitative and qualitative research engaging with customers to understand user behaviors, gather feedback and validate hypothesis to identify product opportunities and prioritize roadmap.

Groomed product request tasks with development and UX design teams, facilitating ideation meetings and gathering requirements for teams to work on in sprint under agile methodologies.

NBC Universal New York, NY, Nov 2021 – May 2022

PRODUCT SPECIALIST

As a SME in Digital Asset Management led the Image Assessment Project to replace legacy Digital Asset Management systems focused on achieving increased performance, accessibility, and reduced costs.

Performed user and stakeholder interviews, identified user personas, built out requirements, documented present and future state workflow diagrams, performed gap analysis of existing platforms.

Charted roadmap of solution and migration of assets to new AWS S3 cloud infrastructure.

Identified asset ingestion issues through qualitive and quantitative analysis, root cause, devising solutions to enhance process, speed up transfers and reduce friction for time sensitive data.

Coordinated with stakeholders to schedule product demos, performed vendor analysis and scorecard creation to evaluate and select most suitable options.

ZOO Digital El Segundo, CA, Apr 2008 – Jan 2020

LEAD APPLICATION ENGINEER

Led teams of engineers using a suite of proprietary SaaS product solutions focused on achieving automation, reduced quality control times, faster project turnaround times and significant cost savings.

Selected as a product expert to work onsite as an implant at Disney to oversee the integration of bespoke tools and software, perform same-day fixes ensuring on-time delivery of projects.

Identify, document and fix issues, capture requirements and communicate to UK based Product Managers and Engineering Teams for inclusion in future sprints and product releases of software.

Authored 1000+ interactive games, linear movies and TV titles for OTT providers and Home Entertainment for Disney, NBC Universal, Fox, Paramount, Warner Brothers, Sony, Miramax and more.

Led the Digital Asset audit project managing over 10k assets for Disney prior to launch of their streaming platform, Disney+, ensuring the on-time roll out of their US release with verified content and rights.

Contributed to cloud-based SaaS to localize subtitles and provide audio dubbing in native territories removing the need to have translators and talent be physically present reducing costs.

EDUCATION

Bachelor of Science, Media Technology & Information Technology

Lincoln University, UK

National Diploma, Computer Studies

Wigan & Leigh College, UK

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