Elizabeth “Liz” Cover

Registered Medical Assistant

Allentown, PA 18104

ad4fl9@r.postjobfree.com

+1-484-***-****

Working in the healthcare field since 2013; experience in providing exceptional customer service to patients with care, compassion and understanding.

Willing to relocate to: Bethlehem, PA - Easton, PA - Authorized to work in the US for any employer

Work Experience

Remote Scheduler

RadNet - Allentown, PA

December 2023 to Present

Schedule patients for MRI and CT imaging studies

Clinical Assistant/Medical Assistant

Kidney Care Specialists - Allentown, PA

May 2022 to March 2023

Chart prep, triage, occasional injections, check in/check out duties, schedule imaging tests, prescription refills, sort faxes, enter lab results

Registered Medical Assistant

Physicians Care Surgical Hospital - Limerick, PA

December 2020 to October 2021

Pre Admission Testing Department

Interview patients in order to obtain their surgical, medical, family and social history; obtain their vitals, perform EKGs, phlebotomy, and COVID testing. I also help at the front desk when the scheduler is off and make appointments.

• Perform phlebotomy

• Escort patients to exam rooms

• Record patient vital signs

• Answer a high volume of phone calls

• Verify and schedule patient appointments

Registered Medical Assistant

Premise Health - Malvern, PA

January 2015 to December 2020

Responsibilities

Triage patients (obtain vitals, chief complaint, medical and family history), EMR/EHR charting, perform EKGS as needed, perform phlebotomy for outside labs, sick visits or for annual physical exams, perform in house rapid testing or obtain wound or throat cultures for lab send out, assist the providers with any minor exam room procedures, receive and stock medical supplies. Accomplishments

Helped decrease patient wait time; shared prior experiences and knowledge with the staff to effectively take proper and appropriate care of the patients in a timely and proficient matter. Skills Used

Phlebotomy, knowledge of EMR/EHR charting, Front desk reception duties when an extra hand is needed/ short staffed some days, Specialty Care knowledge, patient education, running controls on all the CLIA waived rapid in house testing, etc.

Currently assisting in COVID-19 screenings and testing including antibody

• Assisted providers with medical procedures

• Performed phlebotomy

• Provided wound care treatment

• Escorted patients to exam rooms

• Recorded patient vital signs

• Lead patient education

• Answered a high volume of phone calls

• Verified and scheduled patient appointments

• Responsible for back office duties

Registered Medical Assistant

Premier Urgent Care - Limerick, PA

October 2013 to January 2015

Front desk reception duties, triage, EMR charting, rapid tests, assist in minor procedures, drug screen collection, IVs, phlebotomy, discharge instructions and patient education

• Assisted providers with medical procedures

• Performed phlebotomy

• Provided wound care treatment

• Escorted patients to exam rooms

• Recorded patient vital signs

• Lead patient education

• Answered a high volume of phone calls

Full Time Supervisor

Puma North America, Inc - Pottstown, PA

August 2011 to September 2013

Customer service, staff scheduling, cash handling, returns/exchanges, policy and procedure with staff, daily huddles with staff, shipment, floor set ups, opening and closing duties

• 5 years 0 of supervisory experience

• Reported to store manager

• Managed 10 employees

• Tracked store budgets

• Created work schedules

• Opened and closed the store

• Counted nightly cash totals

• Managed inventory and fulfilled orders in a timely manner

• Responsible for upholding health and safety standards Medical Assistant Student

Premier Urgent Care - Limerick, PA

April 2013 to August 2013

Front desk reception duties, triage, EMR charting, rapid tests, drug screen collection, IVs, phlebotomy, discharge Instructions and patient education

Assistant Manager

Famous Footwear Outlet - Pottstown, PA

May 2008 to July 2011

Customer service, staff scheduling, cash handling, returns/exchanges, policy and procedure with staff, daily huddles with staff, shipment, floor set ups, opening and closing duties

• Promoted to Assistant Manager after 6 months

• Managed a group of associates

• Oversaw day to day store operations

• Opened and closed store

• Made bank deposits and money orders on behalf of store manager

• Provided excellent customer service to all customers in a timely manner

• Coordinated, arranged and led sales calls

• Managed daily reports of transactions

• Designed and ordered all incoming and outgoing inventory for customers

• Trained new employees on store processes and procedures

• Coordinated schedules and assigned associate shifts

• Enforced company policies and procedures

Education

Certification in Phlebotomy

Northampton Community College

November 2023 to Present

Other in Medical Assisting

Antonelli Medical and Professional Institute - Pottstown, PA September 2011 to August 2013

High school diploma in General Studies

Spring-Ford Area High School - Royersford, PA

August 2002 to June 2006

Skills

• EMR Systems

• Experience Administering Injections

• Medical Office Experience

• Medical Records

• Patient Care

• Phlebotomy

• Vital Signs

• Triage

• Venipuncture

• Medical Scheduling

• Computer Skills

• Anatomy Knowledge

• Epic

• HIPAA

• Medical Terminology

• Microsoft Word

• Data entry

• Physiology Knowledge

• Clerical Experience

• Quality Assurance

• Phone Etiquette

• Documentation review

• Patient monitoring

• ICD-10

• Medical billing

• Microsoft Office

• Medical receptionist

• Sales

• Laboratory experience

• Microsoft Excel

• Leadership

• Insurance Verification

• ICD Coding

• Employee Orientation

• Microsoft Powerpoint

• Communication skills

• Cash register (7 years)

• Cash handling (7 years)

• Retail sales (7 years)

• Management (7 years)

Awards

National Technical Honor Society at DCCC

October 2020

Certifications and Licenses

Certified Medical Assistant

Assessments

Attention to detail — Proficient

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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