Data Entry Support Specialist
Resume:
Vanessa Shepard
BALTIMORE, Maryland *****
ad4fl4@r.postjobfree.com
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Skills
Document Management
Calendar Management
Client Relations
Office Equipment Operation
Microsoft Office Proficiency
Work History
September 2015 - Current
Baltimore City Police Department - Baltimore, MD
Office Support Specialist III
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
March 2015 - August 2015
Morgan Stanley - Baltimore, MD
Data Entry Operator
Completed data entry tasks with accuracy and efficiency.
Maintained files, records and chronologies of entry activities.
Scanned documents and saved in database to keep records of essential organizational information.
Corrected data entry errors to prevent duplication or data degradation.
April 2014 - October 2014
Prometric - Nottingham, MD
Customer Service Specialist
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
January 2010
American Career Institute Baltimore, MD
No Degree Medical Billing And Coding
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