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Business Development Customer Services

Location:
The Hammocks, FL, 33196
Posted:
March 19, 2024

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Resume:

JENNIFER PINILLOS

Home Address: **** **** **** *** *** 612A Miami fl 33012 Mobile: +786-******* e-mail: ad4fkb@r.postjobfree.com

Objective:

Employment in the Foreign Trader industry preferably. Ideally with a world leader. Dynamic, motivated, disciplined, and highly qualified in computer technologies, my skills are oriented to business development. Highly goal oriented, organized, motivated to succeed at the international level,

I work equally well in groups or autonomously.

Operations, Sales and Marketing Positions.

SKILLS SET

TECHNICAL

• Preparation and submission of Technical-Commercial Proposals that meet international standards of Quality and consultant companies for logistics an international traffic

• To advise to final customers and companies regarding typical coordination and sending of material and customs at final destination

• Advanced Technical Know-how of Internal Venezuelan Customs Law

• Personal Management

• General knowledge of importations, customs and shipping expenses in Latin America area

• Use of support software, i.e. Microsoft Office, Basics of Microsoft Project

MANAGERIAL

• Negotiations skills in general acting as an advisor for SSlines and Airlines and customers

• Speech skills, preparing and making technical presentations for customers both short and large

• Experience in management of major accounts, Contracting special services in the port and obtaining competitive rates from line maritime services such as Evergreen, Maersk, Hamburg Sud, CMA

STUDIES

Higher University Technician in Foreign Trade mention Administration and Bussiness .

PROFESSIONAL EXPERIENCE (20+ years)

PRIME LOGISTICS GROUP Miami 2023 Present

Sales and Quotes Department

Customer services must be provided immediately

Maintain ongoing communication with customers, carriers and agents

Issuing agent agreements worldwide.

Negotiations with Airlines and shipping lines

Supervising quotes departament.

Preparing Bits and Tender or Special projects (Air. LCL, FCL or BB )

Visit to the customers and agents (virtual or phisical )

Supervising the invoicing along with the quick response to inquiries to problems resolutions.

CRANE WORLDWIDE Miami / 2021- 2023

Operations Export Deparment / Key Accounts

Coordination all required customs and air and ocean freight documentation for exportation (Air / LCL, FCL)

Mantain ongoing communication with customer and Carriers

Check the accuracy of documentation shipping lines and customers

Verify accuracy of Export shipments

Prepare appropiate shipping documentation AES, letter of instructions invoice, bill of lading, airwaybills,, delivery order, packing list certificate of origin as well tracking of booking & coordination of the loading for each shipment

Ensure customer is provided excellent services along with the quick response to inquiries and problema resolution.

Foreign to foreign shipments

Requesting rates A/L / SSlines

Coordination Hazmat and Bonded

Coordination Special account a Royal Caribbean / Norwegian Cruises lines (around the world)

AB GROUP SHIPPING CORP 2017 – 2021

Operations Manager

Planning, organizing, managing personal to develop general operations based on international operations, Traffic and sales and to coordinate the activities with other branches for the customers in around the world.

Coordination and Preparing cargo for importation and exportation (Air / LCL, FCL) shipments

AES ITN through AES direct

Customer services cargo ocean and air for import and Export

Negotiation rates A/L and shipping lines

Coordination Hazmat and Bonded

Supervisor import cargo, brokerage,

Supervising Inland freight and deliveries department

JUST SHIP CORP Miami – 2010 - 2017

Office Manager.

• Preparing annual sales budget for Projects, Contract Compression, After Market Services

• To advise customers in both technical and commercial solutions of traffic or coordination problems

•Business support for European and Chinese market for latinamerica/ Asia / Europe

UNIVERSAL LOGISTICS DE VENEZUELA, C.A. - – Caracas 2008 - 2010

International Sales Manager reporting to General Manager

• Preparing annual sales budget for Projects, Contract Compression, After Market Services

• To advise customers in both technical and commercial solutions of traffic or coordination problems

•Business support fr European and Chinese market fr latinamerica

•Coordinating our import/export activities with the network agents worldwide.

•Coordinating requirements with offices and sister companies.

•Checking our imports/export and customs files, supervising ours direct discharges in Venezuelan ports.

YICHENG LOGISTICS, S.A. – Caracas 2007– 2008

General Manager reporting to Head Office Tianjin

•Business Development Consultant

•Business development of foreign markets for Venezuelan companies. Introduction of new agreements (agents) in foreign markets as Canada, United States, Spain among others.

•Preparation and Presentation of Business Proposals within assigned Account Base – appropriate internal and external follow up (forecasting, securing order, etc)

•Preparation and presentation of Annual Account Business Plans.

•Planning, organizing, managing personal to develop general operations based on new accounts, sales and to coordinate the activities with other branches and customers

•Checking our imports, supervising ours direct discharges in Venezuelan ports.

MID AMERICA OVERSEAS VENEZUELA. C.A – Caracas 2003 - 2007

National Operations and Traffic Manager reporting to General Manager

• Planning, organizing, managing personal to develop general operations based on international operations, Traffic and sales and to coordinate the activities with other branches for the customers in around the world.

• Leading an EPC Team in order to build export and customs Department and install a complete facility for branches

• Manage Financial Indexes in order to accomplish Company Expectations

•Checking our imports, supervising ours direct discharges in Venezuelan ports.

ENTRA SCHENKER, C.A. - – Caracas from 2002 2003

Export Sales Manager reporting to General Manager

• Preparing annual sales budget for Projects, Contract Compression, After Market Services

• To advise customers in both technical and commercial solutions of traffic or coordination problems

•Business support

•Coordinating our export activities, agent designed by PDVSA.

•Coordinating requirements with offices and sister companies.

CS CARGO SERVICES 1997- 2002 Caracas – Venezuela

Traffic and Operations Manager reporting to Owner Rosie Baro

• Planning, organizing, managing personal to develop general operations based on international operations, Traffic and sales and to coordinate the activities with other branches for the customers in around the world.

PANALPINA 1995- 1997 Caracas – Venezuela

In house sales reporting Sales National Manager

•Coordinating our export / Import activities, agent designed by Manager .

•Coordinating requirements with offices and sister companies.

FORMAL TRAINING

Int Technologic de Adm Industrial component Teaching 2002- 2009 Lic Superiors Education (teaching, customs Venezuelan Law, exportation’s technical, and Fiscal customs auditory)

Siph Consulters (lopcymat ) Control Job Risk controls Caracas 2006

IATA / Roysima int’l (DGR Cargo ) Dangerous Goods Cargo Caracas 2006

(BASC) Business anti-smuggling coalition (basc) Technical Method for the exportations, Valencia 2002

(BASC )Business anti-smuggling coalition (basc) Technical Method for the exportations, Valencia 2002

IATA/ General Cargo 2001

Int Capacitacion Professional Customs Systems (Sidunea) 2002

M & N Manager Consultants ISO 9000

ICE Modern techniques de manager Supervisor 1999



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