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Front End Service Manager

Location:
Zion, IL
Posted:
March 19, 2024

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Resume:

Miranda M. Laffredi

Phone: 779-***-**** Email: ad4fj1@r.postjobfree.com

Goal-oriented, hardworking and competent individual who is dedicated to high levels of customer satisfaction and thrives in meeting deadlines. Successful in working long hours in challenging environments, and completing tasks in a variety of positions from office work to warehouse settings.

PROFESSIONAL EMPLOYMENT

Second Shift Porter Supervisor - National Janitorial Service Inc.. Vernon Hills, IL. (June ‘23 - Dec. ‘23)

Overseen employees to keep premises of commercial and retail buildings in clean and orderly condition by performing duties such as sweep, scrubs, finishes, and polishes floor. Cleans rugs, carpets, upholstered furniture. Dusts furniture and equipment Washes windows, door panels, and sills. Emptied wastebaskets, transport trash and waste to the disposal area.

Front End Third Assistant Service Manager - Jewel-Osco. Zion, IL. (June ‘22 - June ‘23)

Opened the store with bookkeeping duties from the previous day’s sales making sure everything was balanced. Ordered money, IPass, Lottery. Western Union. Trained new front end employees, cashiers and baggers. Troubleshooted self check out’s, and registers. Supervised store employees in the presences or absences of Front End Manager. Responsible for handling emergencies, customer complaints, employee or customer accidents. Closed the store making sure tills were balanced.

Entry Level Floor Assistant - Rehrig Pacific Co. Pleasant Prairie, WI. (Oct. ‘21 - June ‘22)

Operated and monitored one or more plastic injection-molding machines by safely removing parts from devices(chutes, conveyors) and performed secondary operations hot stamping, assembly, trimming within a specified cycle time.Visually inspected and ensured that the product is manufactured and packaged to customer specifications. Performed any rework process that was required, which included trimming, flaming, or cleaning. Basic assembly functions, such as attaching accessories/components to a molded product.Operate auxiliary decorating, stacking, and automated equipment that may include hot stamping machines, conveyors, stackers, etc. Stacked products and used dollies to safely transport products. Used an RF Scanner to print finished product labels, moved with forklift/clamp truck, to wrap machine and to designated area in warehouse or truck.

Picker/Packer - Nemera. Buffalo Grove, IL. (Apr. ‘20 - July ‘21)

Comply with all Standard Operating Procedures along with Safety and Sanitary processes. Load packaging lines with the correct lot of sterilized products. Maintain quality standards and ensure label, lot numbers and correct components are placed in correct totes. Responsible for wrapping multiple pallets of totes using a pallet jack and wrap machine. Complete required paperwork for each skid. Replenish material as needed.

Blind Personal Attendant. Global Woodworking Resources, Inc., Skokie, IL. (Jan. ‘17 – Mar. ‘20)

Accompanied the visually impaired owner of the company to work to read and correspond to documents, emails and phone calls not available through assistive technology devices. Answered phones, opened and organized in-coming and out-going mail, as well as other general office tasks.Scheduled travel arrangements to meet with customers and served as a sighted guide at events and venues. Provided assistance to seating and became acquainted with the layout of hotel and meeting areas.

Accounting Assistant/Maintenance Coordinator. Riverside Management. Libertyville, IL. (Feb. ‘13 - Feb. ‘16)

Maintained rental and commercial property accounts payable/receivable and rent payments for more than 30 properties. Updated confidential employee personnel files, prepared deposits and reconciled bank statements. Entered and processed loan payments; generated financial reports; journal entries, credit card receipts. Configured owner common area maintenance quarterly portions along with monthly special assessments. Set up reports for Owners of properties to view through their property portals; such as their tenant and vendor income and expenses, cash flow, cash detail, balance summaries and detail. Created work orders for maintenance crews and contacted additional vendors if needed.

Legal Secretary/Bookkeeper. Law Office of Robert Ritacca, Waukegan, IL. (Apr. ‘09 - Dec.‘13)

Managed bookkeeping duties by using multiple business and personal bank accounts along with tax preparation. Scheduled and coordinated meetings, travel arrangements. Kept track of attorneys daily itinerary, and court schedules for court cases. .Screened and interviewed prospect clients and coordinated initial meetings with the attorney. Interviewed witnesses, collected documentation and evidence for upcoming legal cases. Filed pleadings, motions, affidavits. Developed subpoenas,and arranged subpoena service.

EDUCATION

Warren Township High School – Diploma (1994-1998). College of Lake County – (1998-2000) Courses taken: Bookkeeping, Accounting 1, Office Systems, Computer Applications.



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