Thomas G. Payton

Graham, N.C ***** 843-***-**** ad4fie@r.postjobfree.com

Restaurant Manager +13 Years of Experience

An emerging Manager leveraging expertise driving restaurants business growth, increase productivity, and deliver sustainable results. An individual with a consistent track record in meeting and exceeding key organizational objectives and successfully directing high-performance team. Renowned as a motivational and inspirational leader capable of training and developing teams to enable them to fulfil their potential and add value to the business.

● Business Development ● Sales Development ● Relationship Building

● Negotiations ● Budget and Forecasts ● Time Management

● Business Intelligence ● Team Collaboration ● Multitasking and Prioritization CAREER

● GENERAL MANAGER, DUNKIN DONUTS. 12/20-12/23

BURLINGTON, N.C.

OVERALL OPERATION OF THE STORE INCLUDING HIRING, TRAINING, SCHEDULING, INVENTORY, AND TRUCK ORDERS. ASSISTANT PRODUCE MANAGER, Harris Teeter, Burlington, N.C 11/2017-Present

● Assist the Manager supervising, directing, motivating and training staff; in performing administrative duties; and in replacing the Manager during absences.

● Order products and assist in recording inventory, scheduling truck orders, and filling shelves with products.

● Manage recruitment, including selection, orientation, training and development, and performance management.

● Lead the implementation of corporate policies, initiatives, and procedures and ensure employees comply effectively.

● Ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labor cost control. TRAINING MANAGER, Freddy’s Custard and Steakburgers, Burlington, N.C 12/2015-10/2017

● Managed and maintained complex operations, supporting the General Manager, allowing for business continuity.

● Provided data insights, opportunities/gaps with recommended improvement plans and strategies to support trainees and management, significantly improving guest experience.

● Built strong relationships with stakeholders in order to maximize use of resources and influence direction that support employee skills expansion and career development.

● Assisted with the full-cycle recruitment of employees yearly, including pre-screening, interviewing, training, scheduling, and assisting with all hiring-related paperwork and notifications to relevant departments. CO-MANAGER, Cook Out Restaurant, Charleston, S.C 08/2012-09/2015

● Provided strategic and operation support to General Manager with overall operation of store.

● Consistently achieved ambitious sales targets, leveraging extensive sales and account management expertise.

● Supported critical decisions with the executive team to evolve company strategy and product offering.

● Coordinated budget review, cost allocation, quality control, invoice management, supplier relationships, database entry and management as well as collecting key data. GENERAL MANAGER, Little Caesars Pizza, Greensboro, N.C 04/2010-07/2012 Thomas G. Payton

GENERAL MANAGER, CiCi’s Pizza, High Point, N.C 08/2007-04/2010 EDUCATION

A+ Certification Preparation Northern Virginia Community College, Woodbridge, VA General Studies Garfield High School, Woodbridge, VA