Customer Service Internal Sales
Resume:
Magdalena Lubbe
Cover Letter.
Cover Letter
I am 55 years of age. I have no medical or physical health issues.
I am a responsible and resolute individual who has essential experience in Internal Sales, Customer Service, Cashier (managed large amount of money) and Reception. I also buy computer skills (Ms Word, Basic Excel, Ms Outlook, Internet and currently using the Pastel system) as an added advantage. I can provide comprehensive service to all clients and can control the flow of work with little or no supervision. I can manage pressure and meet deadlines promptly.
I have worked in various fields of customer care.
I have valuable experience in dealing with customers. All this I have gained through sheer hard work and determination.
I have good people skills.
Upon being hired, I would be a real asset to the company, as I hope to put all the theoretical knowledge to practice.
I put more effort into my job. At the same time, I put more dedication to what I do and hereby present exceptionally good leadership and presentation qualities. I have effective communication and admin skills. I am a hard worker, willing and have the ability to learn and adapt easily to a new environment.
PERSONAL INFORMATION
Surname: Lubbe
Names: Magdalena Dorethia
Title: Ms.
Home Address: 25 Moorat Drive Ext 5, Brackendowns, Alberton
Telephone number: 081-***-****
Date of birth: 25 June 1968
Nationality: South African Citizen
Home language: Afrikaans
Marital status: Divorced
Health: Excellent
Driver’s licence: Code 8 (EB)
LANGUAGES
Speak/Read/Write: English and Afrikaans
EDUCATION
Post Matric Studies: Computer Skills
Institution: Quest Computer Skill Centre
High School Attended: Die Burger High School
Highest grade passed Grade 12
Year - 1985
COMPUTER SKILLS
Pastel
Internet
MS Office – Word, Basic Excel, Outlook
Quick Books Accounting
SKILLS
Responsible
Trustworthy
Honest
Dedicated
Good computer skills
Supplying comprehensive service to clients
Control workflow with little or no supervision
Can manage pressure.
Meeting deadlines promptly
CAREER HISTORY
Company: Dasy Group
Position: Internal Sales
Period: 11/2014 – 11/2020
Reason for leaving better salary offer, but due to Covid 19 this opportunity did not realize.
Responsibilities:
Telephonic support-inbound and outbound (including queries, complaints, quotes, applications, operational issues)
Follow up and resolve customer queries.
Receive, capturing and monitoring customer orders according to the agreed procedures.
Invoice customer orders
Accepting problems and following through the solution
Resolving customer’s request
Pro-active customer liaison
Stock verification
Interaction with accounts receivable
Aiding with stock takes
General office admin
Trip sheets for deliveries
Company: Soft Spread
Position: Receptionist/Internal Sales
Period: 02/2013 to 03/2014
Reason for leaving: Better Opportunity
Responsibilities:
Answer incoming calls.
Switchboard
General Office Admin
Planning and despatching of deliveries
Invoicing
Controlling vendor copies (POD’S)
Company: Aida Realty – Edenvale
Position: Receptionist/Office admin
Period: 11/2010 to 12/2012
Reason for leaving: Better Opportunity and growth.
Responsibilities:
Answer incoming calls.
Switchboard
General Office Admin
Purchasing and controlling consumables
Scheduling and confirming appointments.
Edit and place adverts in the property week.
Company: Gearbox King
Position: Receptionist/Administrator
Period: 01/2006 – 09/2010
Reason for leaving: Position closer to home.
Responsibilities:
Switchboard
Process orders
Issuing job cards
Invoicing and filing
Petty cash
Banking
Wages (Quick Books Accounting System)
General Admin duties
Stock Control/ Stock Takes
Daily Reconciliation
Customer Care
Company: SA Post Office
Position: Head Cashier-Hillbrow
Supervisor - Bloemfontein
Period: 01/1986 – 11/2005
Reason for leaving: Relocating
Responsibilities:
Supervisor:
Customer care
Queries and inquiries
Customer complaints
Issuing stock
Stock Control
Head Cashier:
Daily balances and reconciliation
Received and checked cash.
Banking
REFERENCES
Gearbox King - Dan Varoy.
Dasy Group – Olga Motshoane
Soft Spread - Meis Van Zyl.
Casual assistants – Hennie Steyn.
Contact this candidate