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Customer Support Business Development

Location:
New Delhi, Delhi, India
Salary:
1200000pa
Posted:
March 19, 2024

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Resume:

SHRIPRAKASH

Contact: +91-817*******,

Mail ID: ad4fhs@r.postjobfree.com

PROFILE SUMMARY

Electronic Engineering (Diploma) with 25+ years cross-functional experiences to Manage QC & testing,Customer Support, Marketing support, repair maintenance, Installation & commissioning of Electronics and power conditioning equipments, Electrical project coordinator to execute projects in PAN India and abroad.

I started working with MNC organizations to understand and make myself as per companies work, requirements, also visited some places of few countries for training and to business development, and carry out all organizational work with my sincerity ability & responsibility in electronics engineering works.

Presently working as -Technical Head – to manage factory operations Customer Support work for products Solar and renewal energy, testing on site repairing activities to coordinate execution of projects for solar and power conditioning equipments.

Responsibilities-

#Quality assurance for all incoming materials, enhances quality procedure & testing of products

#Inspection preproduction & pre dispatch, after sales support work.

PAST Work Experiences

Worked for Power Distribution Equipment Manufacturing Units – Dubai and India from Nov.2015 to June. 2018

Worked as Electrical Engineering/Head Customer Support for Plant maintenance, Manufacturing unit of LV-BUSBAR systems and custom designed switchgears and specialized electrical power distribution equipment’s,solar UPS’s and PCU’s accessories used for utilities for industries, Banks, Hotels etc.

#Quality assurance for all incoming materials, enhances quality procedure & testing of products

#manages Customer support.

JOB PROFILE

#worked as Dy. Manager to manage a zone for business development, load study Installation & Commissioning, Testing & Service Support for all products of the company and worked as to take care of customers for PPM, monitoring, solving issues in equipment’s.

# Testing, calibration & fault diagnosis various of micro controller based PCB’s used for UPS systems ratings 10 KVA to 800 KVA single and 3 phase,(made by RIELLO UPS Italy + Pillar GMBH Germany) Developments of Cards, software upload and download to PCB’s calibration and configuration with Ethernet, Net man, RS-232, RS-485 com ports.

# Cable fault locator to locate fault of underground LT and HT cables under SWISS Technology used for electricity boards in India.

I worked with Extensive travelling to Support of Overseas Market for Business Development and Installation & Commissioning Service -maintenances for East & West African, Asian Countries Including PAN India.

JOB PROFILE

Installation Testing, calibration & fault diagnosis of various types of micro controller based PCBs of signal converter, Aux. converter, Tachygraphy, and Energy systems used in Railways (Mfr.under Swiss Tech.).

Installation Testing, calibration & fault diagnosis various types of micro controller based PCBs of UPS Systems (1KVA to 40 KVA) 1&3 Phase (Manufactured under Italian Tech.)

Installation Final Testing of Hyundai makes 25 KVA & 180 KVA Inverters used in AC coaches of Indian Railways.

Responsible for preparing Test Jigs and Test Setups for various cards according to Test requirement.

JOB PROFILE

Extensive travelling to DOT & MTNL for installation & Maintenance purpose for Installation & Maintenance of DSF & DBM rack, Magnetic tape drive (DDF Pertec France) which is installed in E-10B & OCB Exchanges. Installation, repairing& Maintenance of 1KVA to 6KVA inverters & 600A Float rectifiers (SAFT France) which are installed in E-10B type Indian Telephone Exchanges.

Installation repairing of line cards, power supplies, Converter modules & various types of PCBs used in switching racks of Exchange (Make- Alcatel France) & C-DOT Exchange.

EDUCATION

10+2 Science Maths.

Diploma in Electronics and Telecommunication Engineering

TRAINING & WORKSHOPS ATTENDED

Get UPS Training with Pillar GMBH Germany.

Get UPS Training with RIELLO-PCI India (A joint venture of RIELLO Italy).

IT SKILLS

-Proficient in MS Office, Photoshop, CorelDraw, Power Point, Excel and internet applications.

-BMS Integration of supplied equipments

PERSONAL DETAILS

DATE OF BIRTH : May 01, 1968

LANGUAGES KNOWN : English & Hindi, Marathi

Residential Address : H. No.S-4 Block- M,-27, Pratap vihar, Sec.12 Ghaziabad– 201001 (U.P)

Achievements up to till date

SunGarner Energies Pvt. Ltd. Greater Noida since July. 2018 to till date

RIELLO - PCI Delhi (A joint Venture of RIELLO Italy) From October 2004 to November 2015

Auto meters Alliance Limited Noida May 1998 to September 2004

Mekaster Telematics Ltd (A joint Venture of France) April 1993 to April 1998



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