KHAREM P. GEMENTIZA

Cabanugan, San Isidro Bohol, Philippines 6345

+63-909*******

ad4fge@r.postjobfree.com

CAREER OBJECTIVE

Goal-oriented and experienced F&B Supervisor for more than 8 years and with a solid background in restaurant management and a strong focus on customer satisfaction. Poised to enhance guest experiences and improve operational efficiency by maintaining high standards of food quality, safe food handling, and excellent customer service. Looking for an opportunity as a Food Service Supervisor to lead a team of professionals in a reputable establishment using my expertise in menu planning, staff development, and cost control.

WORK EXPERIENCE

JJ’S Seafood Village

Tagbilaran City Bohol

May 20, 2021 – November 25, 2023

F&B SUPERVISOR

K of C Drive, Gallares Street, Tagbilaran City, Philippines

•Ensure that the food and beverage service workers in their sections are well groomed, properly attired, and efficient.

•Train and lead teams of food and beverage servers.

•Negotiate resolutions to any customer issues.

•Keep sections properly stocked, neat and attractive.

•Check table settings.

•Coordinate service so food is served at the proper time and temperature.

•Greet guests and present menus and wine lists.

•Answer questions about ingredients, how dishes are prepared, and suggest menu pairings.

TGIF Rove Hotel

Dubai, United Arab Emirates August 2015 – January 2021

F&B SUPERVISOR

•Supervise and coordinate the daily activities of food service staff, ensuring smooth operation and high quality of service.

•Train and mentor new hires, providing guidance on customer service, food preparation, and safety procedures.

•Create and implement staff schedules, effectively managing labor costs.

•Monitor food inventory and place orders to ensure adequate supplies.

•Collaborate with the kitchen team to plan and develop menus that meet customer preferences and dietary restrictions.

•Maintain a clean and sanitary environment, enforcing food safety and sanitation procedures.

•Handle customer inquiries, complaints, and special requests in a professional and timely manner.

TGIF Restaurant

Dubai, United Arab Emirates July 2013 - August 2015

F&B SERVER

•Greeting and seating customers.

•Taking food and beverage orders and accurately entering them into the ordering system.

•Making menu item recommendations.

•Communicating any food allergy or special nutrition needs to kitchen staff.

•Ensuring all orders are filled quickly and accurately and that food is high quality.

•Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals.

•Promptly addressing any customer service issues and referring to management when necessary.

•Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area

Bohol Beach Club Resort

Panglao Island, Bohol

May 2012 - March 2013

F&B SERVER

•Ensures guest are receiving high quality service.

•Takes order, answers questions about the menu and food, sell restaurant food and drinks, takes payments, communicates orders with the kitchen staff, provides guest positive experience.

•Day to day duties range from trainings all level of servers overseeing proper orders and flow of dishes, informing staff about specials and food that is sold out.

•Keeping the dinning clean and organized.

QUALIFICATION SKILLS

•Executive Team Leadership. Supervising subordinate staff.

•Interpreting and applying applicable laws, rules, and regulations.

•Monitoring and maintaining inventory.

•Developing and planning menus.

•Maintaining food service equipment.

•Preparing food in a high-volume commercial food service environment.

•Resolving conflict.

•Preparing a variety of financial reports related to retail operational activities.

•Developing, recommending, implementing, and monitoring policies, procedures, and workflow.

•Utilizing computer technology used for communication, point of sales, data gathering and generating reports.

•Excellent Customer Service

•Communicating effectively through oral and written mediums.

•Supervising multiple priorities and events simultaneously.

•Physical Stamina

EDUCATION

Tertiary

BOHOL ISLAND STATE UNIVERSITY

Diploma in Industrial Technology

Major in Food Technology

Tagbilaran, Philippines

2009-2012

Secondary

Catigbian, National High School 2003 – 2007

Primary

Cabanugan, Elementary School

1997 - 2003

ACHIEVEMENTS

•Employee of the month (TGIF) 2014

•Employee or the month (TGIF) 2015

•Employee of the Quarter (TGIF) 2016

•Top 2 Managerial Exam (TGIF) 2018

TRAININGS

•International Restaurant Manager Essentials

•TSI Person In-charge Level-2

•International Food Safety Management

•Coach seminar

•Commercial Cooking NCII

•Basic Safety Training

•Fire Prevention and Fire Fighting

•Personal Survival Technique

•Personal Safety and Social Responsibility

•Elementary First Aid

•Gender Sensitivity Trainings for Seafarers

•Prevention of Drug Abuse in Maritime Sectors

•STD, HIV, AIDS, Prevention in Maritime Sectors

PERSONAL INFORMATION

Age : 32 years old

Gender : Female

Civil Status : Single

Weight : 62 kg.

Height : 5’6”

Citizenship : Filipino

Religion : Roman Catholic

Dialect : Filipino, Cebuano, English

Date of Birth : May 16, 1991

Place of Birth : Cabanugan, San, Isidro Bohol

Name of father : Ricardo O. Gementiza

Name of mother : Carolina S. Gementiza

Parent’s Address : Cabanugan San, Isidro Bohol

CHARACTER REFERENCE

Mr. Rodolfo Cuenca +971*********

GENERAL MANAGER, TGI Fridays

Ibn Battuta, Dubai UAE

Ms. Ayeth Santos +971*********

F&B MANAGER, TGI Fridays

Ibn Battuta, Dubai UAE

Mr. Ahmed Hassan +971*********

ASSISTANT MANAGER, Rove Hotels

Rove Downtown Hotel, Dubai UAE

Contact this candidate