PREETHI DHARIWAL

*** ****** *****, ******

519-***-**** • ad4fdg@r.postjobfree.com

OBJECTIVE

Versatile and multi-tasking professional with intrinsic critical thinking and resilience in search of a challenging position in Business Operations & Risk management to deliver quality work for a creative, dynamic and reputed organization.

SKILLS

● Client Reference Data Service

● KYC CIP/ Due Diligence

● Trade Analysis and Validation

● Client Operations Management

● Custody Client Entitlement

● Process Flow Change Model

● UBO Management

● Team Management

● Quality Assurance & KYC Verification

● Banking Operations & Investigations

● Public Relation

● Oral Communication

EXPERIENCE

Business Ops Analyst January 2022 - August 2023

ANZ, Bangalore

● Supervised Intelligence Unit Department within local bank, updating customer KYC (Know Your Customer) details on half yearly basis.

● Discussed new consumer bank products with Manager, initiated issue of debit and credit cards for 20 accounts, securing 20% increase in new client

● Issued and checked chart of accounts, set of books, multi-currency functionality, and defined budgets.

● Validated Internet banking platform, undertaking training with 2 bank managers on use of platform.

● Reviewed customer records on monthly basis, overseeing intelligence Unit Team; verified client identity with KYC (Know Your Customer) team, preventing money laundering by 90% as per global KYC procedures.

● Opened accounts of the clients, along with taking orders of the cheque books and direct money transfer. supervised money and interacted with hundreds of clients on regular basis.

● Evaluating the different sources of income and deciding the credit worthiness of the borrower.

● Processing of all the customer requests of KYC creation (onboarding the customer on to the accounts), Internet Banking For Business (IB4B), issuing Commercial Cards, debit and credit cards to the customers.

Process Analyst June 2019 - January 2022

Tata Consultancy Services, Bangalore

● Verified project documentation and instrumentation with parties concerned and ensure all necessary documents are updated with correct information. Shared issue for construction packages on sharePoint.

● Rated as top performer for the third time in annual performance appraisal.

● Addressed customers service account inquiries on account balances, transaction details and statements to achieve financial stability through customer benefits; changed statement of account cycle in 15 member team.

● Managed trading book operations, ran P&L audits and solved trade settlement issues with counterparties; trained team of 5 traders in analyzing trading spreads and hedging 5+ risk types to benefit investors.

● Ensured compliance with DOT regulations FMCSA guidelines, leading to increase in overall customer rating by 4 points; maintained staffing requirements and managed equipment process for new franchising business.

● Coordinated client sessions and developed short and long term investment ideas for 25 trading clients, constructed asset allocation models, prepared research summaries and detailed market report for weekly meetings.

EDUCATION

BUSINESS MANAGAMENT September 2023 - May 2025

Lambton College

● The primary goal of management is to create an environment lets employees work efficiently and productively.

MBA IN FINANCE January 2020 - July 2023

CMS Business School

● It gives a high level of understanding of business leadership practices. an advanced knowledge of financial topics, but studied communication, operations, team building, and other business topics. BACHELOR OF COMMERCE May 2016 - July 2019

Mount Carmel College Autonomous

● Bachelors of Commerce in Business Proficiency Services. EXTRA CURRICULAR ACTIVITIES

● Second place at Badminton Competition, Round 2, May 2023

● Prepared reports such as Weekly records of the productivity, Login Tracker Record, Absentee Record.

● Conducted Fun activity for 1 hour every week.

INTERNSHIPS

Intern September 2017 - November 2017

Myra Medicine, Bangalore, India

● Conducting research, identifying business opportunities, managing email campaigns, generating sales leads, making cold calls, participating in meetings, and assisting the Sales department wherever possible.

Intern (Sales executive) August 2018 - January 2019 Med-life, Bangalore, India

● Established and implemented best practices with regards to system maintenance and configuration.

● Managed Clients with any inquiries, issued or problems may in a calm and enthusiastic manner to ensure customer satisfaction.

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