Majelique Lewis

West Haven, CT 203-***-**** ad4fbx@r.postjobfree.com www.linkedin.com/in/majelique-lewis/

RELEVANT SKILLS

Technical Support & Troubleshooting • Ticketing System • User Training & Support • Operating Systems Installation • Software Installation & Configuration • Customer Service • Problem Solving • Teamwork • Adaptability • Project Management

EDUCATION

Google IT Support Professional Certificate - Merit America Virtual (Present - November 2022)

- Completed comprehensive training in troubleshooting, customer support, networking, operating systems, systems administration, and security, equivalent to the latest CompTIA A+ certification.

- Additional coursework in Microsoft 365, Windows 10, Spiceworks ticketing system, and fundamental cloud concepts. (Certificate: [Coursera Certification](https://coursera.org/share/528ca823e4ef2896cd4d7c0466f58a46))

Bachelor of Arts - University of New Haven, West Haven, CT (September 2018 - June 2023)

SOFTWARE DEVELOPMENT SKILLS

- Experienced in app development using Python, React.js, JavaScript, and Node.js.

- View my projects on GitHub: [GitHub Profile](https://github.com/Curry44424?tab=repositories)

PROFESSIONAL EXPERIENCE

Amazon, 409 Washington Ave, North Haven, CT (08/2019 - Present)

Warehouse Worker

- Demonstrated excellent interpersonal and multitasking skills in a fast-paced environment.

- Implemented problem-solving abilities to address challenges and provide solutions.

- Collaborated effectively with multiple managers and teams.

- Operated with autonomy and discretion, ensuring high-quality work and meeting business objectives.

Burger King, Stamford, CT (June 2014 - August 2017)

Customer Service Representative

- Greeted customers courteously and assisted with purchases.

- Handled cash transactions and provided accurate change to customers.

- Processed meal orders efficiently while maintaining a positive customer experience.

- Resolved customer needs with professionalism and sensitivity.

- Demonstrated a strong work ethic and took initiative to complete additional tasks.

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