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Customer Service Care Coordinator

Location:
Houston, TX
Salary:
23
Posted:
March 18, 2024

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Resume:

CLARISSA LEIGH RIVERA

***** ********* ****

STAFFORD TX 77477

832-***-****

ad4fbd@r.postjobfree.com

Profile Seeking to obtain a position of management administrative support and accounting representative within a well known company

Experience

Bellaire Family Eye Care

August 2022 to present

Patient Care Coordinator

-accounting representative

-triages

-take payments via phone, online and credit card machine

-assistant patients with billing statements and insurance statements

-provide and update patient scheduling

-assist with brain injury center representatives and patients

-create and revise medical necessity letters

Classic Chevrolet Sugarland,

April 2013 to August 2022

Rental Administrator

Some warranty experience

Some cashier experience

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, insurance companies, dealerships, repair shops and other vendors

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins

Understand and communicate rental terms and conditions, vehicle features and other services

May sell optional protection products, upgrades, fuel options and other additional equipment

Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

Getting damaged vehicle estimates

Clean vehicle interior and exterior by hand or by operating washing equipment when needed

Proficient in General Motors On trac system and Kahu

Perform miscellaneous and backup duties job-related duties as assigned

Alliance Residential Company

July 2014 –November 2015

Administrative Assistant

Take incoming calls and providing high level of customer service by assisting customers and assessing needs in person and over the phone

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Perform miscellaneous and backup duties job-related duties as assigned

Knowledge of ordering office supplies, making travel arrangements for department heads

Sea Star Swim School, October 2013- January 2014, Instructor

Successful career experience as a swimming teacher and life guard Thorough knowledge of promoting safe practices in swimming Sound knowledge of the centers operating procedures and emergency action plans Outstanding ability in providing an admirable services Trained students for events and competitions Excellent interaction and service skills with children, parents and staff Excellent communication skills

Houston Swim Club, September 2007 to March 2013

Successful career experience as a swimming teacher and life guard also worked in the front office Thorough knowledge of promoting safe practices in swimming Sound knowledge of the centers operating procedures and emergency action plans Outstanding ability in providing an admirable services Trained students for events and competitions Excellent interaction and service skills with children, parents and staff Excellent communication skills

Takin payments and student information etc

Gallagher Bassett Services, June 2007-July 2007 Summer Intern

Filing, light typing, faxing, scanning and other clerical duties.

Skills Experienced at using Power Point, Microsoft Word, and Customer Relations

Education: Dulles High School, 2007

Reference: Available upon request



Contact this candidate