Customer Service Support Specialist

JENNIFER KING

Ferris, TX *****

469-***-****

****************@*****.***

PROFESSIONAL SUMMARY

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Seeking part-time evening, weekend or remote position.

SKILLS

• Microsoft Word/Microsoft Excel

• Clear oral/written communication

• Excellent multi-tasking ability

• Bookkeeping

• Time management

• Data entry

• Team supervision

• Decision-making

• Attention to detail

• Problem solving

WORK HISTORY

11/2007 to Current Office Manager

LKQ Corporation Inc. – Wilmer, TX

• Process and reconcile daily deposits

• Daily invoice processing for vendors

• Reconcile petty cash and company credit card transactions

• Manage accounting department

• Customer service via phone and email

• Accounts receivables

• Collections

05/1999 to 11/2007 Assistant Manager

The Sherwin-Williams Company – Garland, TX

• Customer service

• Cash handling

• Daily deposit reconcilation

• Mixed and matched custom tint

• Collections

EDUCATION

06/2001 Certificate: Business Administration ATI Career Training Center - Dallas – Dallas, Tx

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