Michele Stehr

405-***-****

ad4f9p@r.postjobfree.com

Objective

To secure a position as a Retail Sales Associate at Express Stores, utilizing my strong customer service skills and extensive knowledge of the retail industry to drive sales and provide exceptional shopping experiences for customers.

Summary

Highly motivated and results-oriented Retail Sales Associate with 15 years of experience in the retail industry. Proven track record of exceeding sales targets, delivering excellent customer service, and building lasting relationships with clients. Strong communication and interpersonal skills, combined with a deep understanding of product knowledge and merchandising strategies.

Experience

Retail Sales Associate B&B Oklahoma City Oklahoma

Assisted customers in selecting and purchasing merchandise, providing product information and recommendations.

Achieved and consistently exceeded monthly sales targets by employing effective upselling and cross-selling techniques.

Resolved customer complaints and concerns promptly and professionally, ensuring customer satisfaction and loyalty.

Maintained a visually appealing store environment through effective merchandising and stock replenishment.

Collaborated with team members to achieve store goals and participated in regular training sessions to enhance product knowledge and sales techniques.

Conducted market research and analysis to identify potential leads and target markets.

Managed and updated the customer relationship management (CRM) system to track sales activities and customer interactions.

Participated in sales meetings and observed client negotiations to gain practical sales experienc

Skills

Customer service

Sales techniques

Product knowledge

Communication

Relationship building

Merchandising

Problem-solving

Teamwork

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