Jennifer (Bradshaw) Hall

Clayton, NJ ***** 856-***-**** ad4f7n@r.postjobfree.com

Summary

I am and will be a team player in the company . I am wanting to utilize my skills in management and my medical expertise as well. I am highly motivated and eager to learn new things to acclimate to a position that will allow me to enhance forward and be a team player. Knowledgeable Certified Medical Assistant with exceptional background over 22+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Skills

Performance-Driven

Order Processing

Sales Proficiency

Phlebotomy

Punch Biopsies

Injections

HIPAA Compliance

Patient Flow Management

Medical Terminology

Analytical Decision-Making Skills

Experience

COLD CALLER 05/2023 - Current

Cactus Property Partners - Albuquerque, NM

Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company

Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales Educated customers about features, benefits, advantages, pricing plans Of the services provided by the organization

Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.

CERTIFIED MEDICAL ASSISTANT 02/2011 - 03/2012

Legal Medical Staffing Services Inc - Marlton, NJ

Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment

Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols Educated patients about medications, procedures and physician's instructions Answered patient calls promptly and directed inquiries to the appropriate department when needed Collected urine samples from patients for drug screens or pregnancy tests when necessary Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork Prepared specimens for laboratory testing and performed routine laboratory tests Contacted pharmacies to submit and refill patients' prescriptions Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.

ASSISTANT STORE MANAGER 01/2008 - 04/2011

Rite-Aid Pharmacy - Vineland, NJ

Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling

Oversaw daily cash handling procedures, reconciling discrepancies as necessary Answered customer questions and addressed problems and complaints in person and via phone Handled complaints from customers by empathetically listening, recording details and offering solutions Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction Provided leadership support during peak business hours by motivating staff members to meet targets Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism

Supervised cashiers in processing credit, debit and cash payments to streamline sales Ensured compliance with all safety regulations throughout the store premises Maintained inventory by checking merchandise to determine levels Oversaw aspects of maintenance, inventory, and daily activity management Delegated assignments based on team strengths to optimize floor coverage and service levels Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

OFFICE ADMINISTRATIVE ASSISTANT 01/2007 - 11/2007 DR. Gentlesk - Voorhees, NJ

Organized and maintained filing systems, both paper and electronic Answered phones to direct callers, schedule appointments, and provide general office information Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls Maintained confidentiality of sensitive data in accordance with company policies Responded promptly to customer inquiries via email or phone Managed multiple tasks simultaneously to ensure efficient workflow within a fast-paced environment Processed lab requests according to established protocols and regulations Maintained accurate documentation of patient progress notes, treatments plans, medications. CERTIFIED MEDICAL ASSISTANT 03/2004 - 08/2005

Associates in Family Health - Marlton, NJ

Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment

Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols Educated patients about medications, procedures and physician's instructions Scheduled appointments for patients via phone and in person Organized charts, documents and supplies to maintain team productivity Answered patient calls promptly and directed inquiries to the appropriate department when needed Administered injections under the direction of a physician or nurse practitioner Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.

CERTIFIED MEDICAL ASSISTANT 07/1998 - 07/2004

Lyme Disease Treatment Center - Hammonton, NJ

Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions

Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols Scheduled appointments for patients via phone and in person Organized charts, documents and supplies to maintain team productivity Collected urine samples from patients for drug screens or pregnancy tests when necessary Prepared specimens for laboratory testing and performed routine laboratory tests Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times Assessed, documented and monitored vital signs for patients within outpatient setting Interviewed patients to verify information, record medical history and confirm purpose of visit. Education and Training

Certified Medical Assistant

01/2002

Star Technical Institute - Vineland, NJ Associate of Applied Science 04/1996

certified in cpr certified in assisting in PICC line care Burdick EKG certified Who's Who in American Medical Assistants in 01/1996

Dean's List

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