STEPHANIE LYNN KNOTTS

Thousand Oaks, CA

ad4f7f@r.postjobfree.com 805-***-****

ATTRIBUTES/STRENGTHS

Top-down thinking and sharp analytical skills to handle complex challenges. Master at building productive relationships with stakeholders to secure requirements and buy in. Exceptional leadership qualities that focus on team empowerment. Direct communications skills expressed with integrity. Outstanding organizational skills that create positive momentum and efficient execution. EXPERIENCE

VP Business Initiatives Consultant - Business Process Management JUN 19 – APR 22 Wells Fargo (Remote)

Implement Enterprise-wide Business Process Framework to support the Process Measurement department. Developed metrics and tracked/evaluated performance of processes across all lines of business. Established current state process performance across all lines of business that could be used to identify process problems, as well as be used as indicators for process improvement. AVP Business Systems Consultant AUG 12 – JUN 19

Wells Fargo (Remote)

Bridge expectations and system requirements between client and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Contribute actively and ensure the identification of technical solutions of systems and procedures that are cost effective and meet business requirements. Work with user groups to provide training, resolve questions, assess user needs, and recommend changes. Elicit and document business requirements, rules and user stories. Document business processes and business process mapping. Prepare specifications for system changes. Recommends and initiates systems testing. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re- engineer technical processes for greater efficiencies. STEPHANIE LYNN KNOTTS

Thousand Oaks, CA

ad4f7f@r.postjobfree.com 805-***-****

ADDITIONAL RELEVANT EXPERIENCE

AMGEN – Senior Business Analyst Consultant

Perform business stakeholder interviews, requirements elicitation and documentation, identification and management of risks, write system interface specifications, conduct design sessions in partnership with the development team, lead UAT sessions, liaise with the Test and Development teams and provide hyper care to business partners. Work with Validated systems, UML and SDLC. Provide support on multiple tasks with competing deadlines. Wells Fargo - Senior Business Analyst Consultant

Performed functional business analyst, coordinator and facilitator roles as needed. Acted as liaison between the business and technical areas. Documented and developed improved business processes. Worked with all members on project teams to ensure clear written and verbal communications. Worked with PMO and business to develop and document organization wide standardized roles and responsibilities for documentation. Provided functional analyst support on corporate wide initiative for implementation of the Customer Owned Model methodology. Compiled end to end enterprise-wide business process flows. Worked on several projects simultaneously with competing deadlines and deliverables. Southwest Research Institute - Senior Business Analyst Consultant Pharmacy Re-Engineering Project

Facilitated user telecoms, business and 508 requirements gathering sessions, and usability workshops. Wrote use cases and requirements, assisted in compiling and editing the System Requirement Specification (SRS), acted as liaison to the development team. Amgen– Senior Business Systems Analyst / Technical Writer Consultant ERP SAP Integration Project

Reconfigured and updated project schedules, compiled weekly project management status reports for upper management, reconciled, updated, and maintained program budget, provided monthly, quarterly and accrual budget estimates and reports, worked with accounts payable and external vendors to reconcile discrepancies with budget, mentored project team members. Amgen Libraries Project

Analyzed, interpreted and documented business requirements for laboratory notebook tracking project, Wrote test scripts and conducted user acceptance testing, maintained bug and issue database and worked with programmers to resolve and document, conducted system load testing in Enterprise Testing Lab environment, worked as key liaison between team members to ensure successful deployments throughout organization. Created Training materials and conducted Trackwise application training sessions for Laboratory Notebook Administrators (LNA’s). Conducted training sessions for other departments on the Trackwise application. Licensing Operations Project

Coordinated data file migration from Documentum to Enterprise Document Management (EDM). Updated and maintained user documentation. Created training materials and facilitated user training sessions. Performed system testing for enhancements and upgrades. Scientific Outreach Project

Analyzed, interpreted, and documented business requirements for grant consolidation project. Documented As-Is and To-Be business process flows utilizing UML. Facilitated user training sessions. Trained interns and newly promoted business analysts in SDLC methodologies. Developed User Acceptance Testing (UAT) scripts for Scientific Outreach software system. Interpreted and compiled technical system design specifications. STEPHANIE LYNN KNOTTS

Thousand Oaks, CA

ad4f7f@r.postjobfree.com 805-***-****

Immunex Integration Project

Analyzed, interpreted, and documented business and system integration requirements utilizing SDLC methodology for a $16 Billion company merger. Performed liaison role between companies and team members.

KNOWLEDGEABLE IN THE FOLLOWING SOFTWARE PLATFORMS OR MANAGEMENT SYSTEMS Oracle SAP

Blueprint (author) Documentum

Clarity / CA-PPM Snag it

Troux AS400

Microsoft office applications PMUWS

Rational tools Visio

Trackwise Account Lifecycle Management (ALM)

JIRA

GRADUATE AND UNDERGRADUATE EDUCATION & PROFESSIONAL CERTIFICATIONS Master’s degree in public administration

California Lutheran University, Thousand Oaks, CA

BA in Communications

California Lutheran University, Thousand Oaks, CA

Certified Scrum Master Certification

EXTENSIVE TECHNICAL AND BUSINESS ANALYST TRAINING

Requirements Planning & Gathering Requirements Approaches Facilitator Training Developer/2000 REL2: Build Reports Develop PL/SQL Program Units Oracle Developer: Build Forms I Advanced Oracle8 and PL/SQL Oracle Developer: Build Forms II Oracle Purchasing Release 11 Introduction to Oracle: SQL and PL/SQL Visio 2000 Introduction to Relational Databases and SQL Agile Essentials Agile for Scrum Masters

Agile Methodology Introduction to Six Sigma

Oracle Financials Functional Foundation Release 11 ROLES IN PROFESSIONAL SOCIETIES AND ORGANIZATIONS

Member of the International Institute of Business Analysts (IIBA) Senior Member of Institute of Electrical and Electronics Engineers (IEEE) Chair of the IEEE Computer Society Chapter of the Buenaventura Section Vice Chair Buenaventura Section IEEE

Corresponding Secretary for Soroptimist International of the Conejo Director on the Board of CLU Community Leaders Association Mentor California Lutheran University School of Management Entrepreneurial Program PROFESSIONAL AWARDS AND NOMINATIONS

Wells Fargo Team Excellence Servicing SDLC Compliance Wells Fargo Team Excellence Reverse Mortgage Servicing Transfer Wells Fargo Team Excellence Corporate Advance Settlement Charges

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