Objective

Seeking a position with an incredible company where I can show the best of my skills while improving and growing with the company. Dedicated and thorough at creating projects and overseeing them to completion every step of the way.

Qualifications Summary

Over 18 years of management experience in a customer service-related field

Motivated problem solver who is adaptable and always looking to expand skill set

Responsible for ordering from multiple suppliers and ensuring timelines and deadlines are met to run business seamlessly and efficiently

Dedicated leader that drives team building initiatives to enable interdepartmental cooperation to meet business goals

Thrives on organization, planning and executing projects within time restraints and budgets to meet deadlines

Work Experience

San Sebastian Winery (St. Augustine, FL) August 2005 – Present

General Manager - The Cellar Upstairs Wine Bar & Restaurant

Manage Inventory control across the entire facility (retail, warehouse, restaurant, wholesale)

Develop detailed Product Marketing Strategies

Responsible for Food and Beverage inventory management, strategy implementation, and performance reporting; resulting in increased sales by 10% annually for twelve consecutive years

Responsible for onsite Project Management (Scoping through Completion)

Oversee Maintenance needs of facility and equipment to ensure a clean and safe environment for staff and guests

Staff Management – Hiring and Scheduling all staff

Responsible for establishing and implementing all Staff training and development programs

Responsible for Licensing and Permit Management

Expert in multitasking, prioritizing staff, and customer service

Education

Flagler College 2002 - 2006

Bachelor of Arts in Communications and Broadcasting

Special Training

ServSafe Responsible Server & Advanced Training

Certified Manager Food Handler

Computer Skills

Microsoft Office Programs, including Word, Excel, and PowerPoint

Shift4 Point Of Sale Systems

References

Available upon request

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